Pitt Digital Systems Status Status

All Systems Operational

Canvas Operational

Learning Management System Operational

Pitt Professional Operational

Email and Calendar (Microsoft Outlook) Operational

Emergency Notification Service (ENS) Operational

Central Directory Service (CDS) Operational

Duo Multifactor Authentication Operational

Pitt Passport Single Sign-On Operational

Microsoft Teams Operational

PeopleSoft/HighPoint CX (Student Information System) Operational

PRISM Operational

Wired and Wi-Fi Networks Operational

MyResNet (Boldyn Residential Wi-Fi) Operational

PittNet Wired Network Operational

Eduroam Operational

PittNet Wi-Fi Operational

Pitt Guest Wi-Fi Operational

Zoom Operational

Zoom Web Portal Operational

Zoom Zoom Video Webinars Operational

Zoom Zoom Meetings Operational

Zoom Cloud Recording Operational

Zoom Zoom Chat Operational

Zoom Zoom Rooms Operational

Zoom Chatbot Operational

Academic Technologies Operational

Degree Planner Operational

LinkedIn Learning Operational

Pitt Video (Panopto) Operational

Qualtrics Online Survey System Operational

Schedule Builder Operational

Top Hat Operational

Accounts, Access, and Information Security Operational

1Password Password Manager Operational

Account Management (accounts.pitt.edu) Operational

Digital Certificates Operational

Enterprise Active Directory Operational

Federated Authorization Operational

Find People (find.pitt.edu) Operational

Namecoach Operational

Security Alerts (phishing scams, new vulnerabilities, etc.) Operational

Security Awareness Training (KnowBe4) Operational

Security Vulnerability Assessment (Burp Suite) Operational

Threat Protection Operational

Administrative and Business Systems Operational

DocuSign Operational

IT Billing System (PCR-360) Operational

Perceptive Content Operational

ProShip Operational

Salesforce ERM/CRM Operational

Salesforce Marketing Cloud Operational

Salesforce Recruiting Operational

Salesforce Service Desk Operational

Student Payment System (PittPAY) Operational

Symplectic Elements Operational

TeamDynamix Operational

Communication and Collaboration Operational

Box Uploads/Downloads Operational

Campaign Monitor Operational

Campus Information (University Operators) Operational

Electronic Fax Service (eFax) Operational

Enterprise Digital Signage Operational

Google Workspace Operational

Mailman Mailing Lists Operational

Microsoft 365 Operational

Microsoft OneDrive Operational

Microsoft SharePoint Operational

myPitt (my.pitt.edu) Operational

Namecoach Operational

NotifyU (Rave) Operational

Pitt Mobile Operational

Pitt Workspace Reservations System (Eptura Engage - formerly Condeco) Operational

Voice and Data Services (Telephony) Operational

Data, Reporting, and Analytics Operational

Alteryx Operational

Data Warehouse Operational

Oracle Analytics Cloud Operational

Tableau Operational

Human Resources and Financial Systems Operational

Concur Travel & Expense Operational

Oracle Planning and Budget Cloud Solution (PBCS) Operational

PantherExpress (Jaggaer) Operational

Pitt Worx Operational

Talent Center Operational

Vincent Payment Solutions Operational

IT Support Services Operational

Drop-In Support Operational

Health Sciences Service Desk Operational

Secure Remote Support (BeyondTrust) Operational

Technology Help Desk Operational

Network, Hosting, and Storage Operational

Archiving Services Operational

Cloud Services and Solutions Operational

Enterprise Data Storage Operational

Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational

Enterprise Server Hosting Operational

Enterprise Web Hosting (AFS, EWI, Pantheon) Operational

Firewall Operational

GitHub Enterprise Operational

IP Address Management (IPAM) Operational

PittNet VPN (GlobalProtect) Operational

Secure Research Enclave (SRE) Operational

Printing, Desktop and Mobile Computing, and Software Operational

Computing Labs / Virtual Lab Operational

Enterprise Device Management Operational

Enterprise Virtual Desktop Hosting Operational

Pitt on the Hub (online software store) Operational

PittPrint Operational

Software Download Service (software.pitt.edu) Operational

Research Operational

Enterprise Data Transfer Operational

InfoReady Review Operational

LabArchives Operational

Overleaf Operational

Research Computing and Data (RCD) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 1, 2026

No incidents reported today.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

BeyondTrust SRS Unavailable This Evening During Maintenance

Completed - The scheduled maintenance has been completed.
Feb 24, 23:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 21:00 EST

Scheduled - BeyondTrust Secure Remote Support (SRS) will be unavailable for up to fifteen minutes while Pitt Digital performs maintenance this evening, Tuesday, Feb. 24, from 9 to 11 p.m. This maintenance is necessary to address a critical new security vulnerability announced by the vendor. Please share this information with users in your department as appropriate.

During Maintenance

If remote IT support is required during this window, Pitt Digital recommends using the screensharing methods available in Microsoft Teams. Detailed instructions can be found in this Microsoft support article:
https://support.microsoft.com/en-us/office/show-your-screen-during-a-meeting-90c84e5a-b6fe-4ed4-9687-5923d230d3a7

After Maintenance

In rare cases, users may be unable to access Representative Consoles after maintenance. If you experience this issue, contact the Technology Help Desk as soon as possible so that we can work with you to resolve it. In the meantime, you can access BeyondTrust SRS via the web console by logging in to https://srs.it.pitt.edu/login, clicking the My Account tab, and clicking Launch Web Rep Console.

Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you have any questions about this announcement. This effort is being led by Brandon Suverison of Pitt Digital’s Information Security team.
Feb 24, 13:52 EST

Feb 23, 2026

Issue Affecting PittNet Service in Holland Hall, Panther Central, University Store on Fifth

Resolved - The issue that affected PittNet wired and Wi-Fi service to Holland Hall, Panther Central, and the University Store on Fifth has been resolved. Full service has been restored. Pitt Digital continues to closely monitor affected services to ensure continued reliability and stability.
Feb 23, 09:34 EST

Investigating - Pitt Digital is aware of an issue that is affecting PittNet Wi-Fi and wired service to Holland Hall, Panther Central, and the University Store on Fifth. We are working with our vendor partners to resolve the issue and restore full service as quickly as possible. Updates will be posted to status.pitt.edu.
Feb 23, 09:19 EST

Feb 22, 2026

Pitt Worx Unavailable Overnight Feb. 20–22 During Weekend Maintenance

Completed - The scheduled maintenance has been completed.
Feb 22, 19:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 EST

Scheduled - Pitt Worx will be unavailable from Friday, Feb. 20, at 10 p.m., until Sunday, Feb. 22, at 7 p.m. ET while the vendor (Oracle) performs routine quarterly maintenance. Those who need to submit timecards for the week of Feb. 15-21 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, Feb. 23.

The maintenance period was determined according to quarterly release schedule provided by the vendor (Oracle).

The HCM Solutions Team has completed checks to ensure that the system is ready for the update and will be actively engaged with Oracle throughout the maintenance period. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at https://status.pitt.edu/.

Please submit a request to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.

For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Feb 16, 09:02 EST

Feb 21, 2026

Talent Center Unavailable Overnight Feb. 20-21 During Maintenance

Completed - The scheduled maintenance has been completed.
Feb 21, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 EST

Scheduled - Talent Center Analytics will be unavailable Friday, Feb. 20, from 10 p.m. until Saturday, Feb. 21, at 7 a.m. ET while the system receives an update. This maintenance period was determined by the vendor’s (Oracle) maintenance schedule.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Feb 19, 13:49 EST

Feb 20, 2026

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

RESOLVED: Power Issue Briefly Affected PittNet Service in Holland Hall, Panther Central, University Store on Fifth

Resolved - Pitt Digital is aware of a power issue that affected PittNet Wi-Fi and wired service to Holland Hall, Panther Central, and the University Store on Fifth between approximately 6:05 and 6:35 p.m. this evening.

Pitt Digital worked with our partners to restore service and is closely monitoring all affected services to ensure their continued stability and reliability. Any additional updates will be posted to status.pitt.edu as needed.
Feb 17, 18:53 EST

Feb 16, 2026

No incidents reported.

Feb 15, 2026

Student Information System Unavailable This Weekend During Maintenance

Completed - The scheduled maintenance has been completed.
Feb 15, 14:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 23:00 EST

Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, Feb. 14, at 11 p.m. until Sunday, Feb. 15, at 2 p.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This maintenance is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on Feb. 14. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Feb 9, 09:51 EST