All Systems Operational

Canvas Operational
Learning Management System Operational
Pitt Professional Operational
Email and Calendar (Microsoft Outlook) Operational
Emergency Notification Service (ENS) Operational
Login Services Operational
Central Directory Service (CDS) Operational
Duo Multifactor Authentication Operational
Pitt Passport Single Sign-On Operational
Microsoft Teams Operational
PeopleSoft/HighPoint CX (Student Information System) Operational
PRISM Operational
Wired and Wi-Fi Networks Operational
MyResNet (Boldyn Residential Wi-Fi) Operational
PittNet Wired Network Operational
Eduroam Operational
PittNet Wi-Fi Operational
Pitt Guest Wi-Fi Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Zoom Zoom Rooms Operational
Zoom Chatbot Operational
Academic Technologies Operational
Degree Planner Operational
LinkedIn Learning Operational
Pitt Video (Panopto) Operational
Qualtrics Online Survey System Operational
Schedule Builder Operational
Top Hat Operational
Accounts, Access, and Information Security Operational
1Password Password Manager Operational
Account Management (accounts.pitt.edu) Operational
Digital Certificates Operational
Enterprise Active Directory Operational
Federated Authorization Operational
Find People (find.pitt.edu) Operational
Namecoach Operational
Security Alerts (phishing scams, new vulnerabilities, etc.) Operational
Security Awareness Training (KnowBe4) Operational
Security Vulnerability Assessment (Burp Suite) Operational
Threat Protection Operational
Administrative and Business Systems Operational
DocuSign Operational
IT Billing System (PCR-360) Operational
Perceptive Content Operational
ProShip Operational
Salesforce ERM/CRM Operational
Salesforce Marketing Cloud Operational
Salesforce Recruiting Operational
Salesforce Service Desk Operational
Student Payment System (PittPAY) Operational
Symplectic Elements Operational
TeamDynamix Operational
Communication and Collaboration Operational
Box Uploads/Downloads Operational
Campaign Monitor Operational
Campus Information (University Operators) Operational
Electronic Fax Service (eFax) Operational
Enterprise Digital Signage Operational
Google Workspace Operational
Mailman Mailing Lists Operational
Microsoft 365 Operational
Microsoft OneDrive Operational
Microsoft SharePoint Operational
myPitt (my.pitt.edu) Operational
Namecoach Operational
NotifyU (Rave) Operational
Pitt Mobile Operational
Pitt Workspace Reservations System (Eptura Engage - formerly Condeco) Operational
Voice and Data Services (Telephony) Operational
Data, Reporting, and Analytics Operational
Alteryx Operational
Data Warehouse Operational
Oracle Analytics Cloud Operational
Tableau Operational
Human Resources and Financial Systems Operational
Concur Travel & Expense Operational
Oracle Planning and Budget Cloud Solution (PBCS) Operational
PantherExpress (Jaggaer) Operational
Pitt Worx Operational
Talent Center Operational
Vincent Payment Solutions Operational
IT Support Services Operational
Drop-In Support Operational
Health Sciences Service Desk Operational
Secure Remote Support (BeyondTrust) Operational
Technology Help Desk Operational
Network, Hosting, and Storage Operational
Archiving Services Operational
Cloud Services and Solutions Operational
Enterprise Data Storage Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational
Enterprise Server Hosting Operational
Enterprise Web Hosting (AFS, EWI, Pantheon) Operational
Firewall Operational
GitHub Enterprise Operational
IP Address Management (IPAM) Operational
PittNet VPN (GlobalProtect) Operational
Secure Research Enclave (SRE) Operational
Printing, Desktop and Mobile Computing, and Software Operational
Computing Labs / Virtual Lab Operational
Enterprise Device Management Operational
Enterprise Virtual Desktop Hosting Operational
Pitt on the Hub (online software store) Operational
PittPrint Operational
Software Download Service (software.pitt.edu) Operational
Research Operational
Enterprise Data Transfer Operational
InfoReady Review Operational
LabArchives Operational
Overleaf Operational
Research Computing and Data (RCD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Student Information System Unavailable This Weekend During Maintenance Feb 14, 2026 23:00 - Feb 15, 2026 14:00 EST

PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, Feb. 14, at 11 p.m. until Sunday, Feb. 15, at 2 p.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This maintenance is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on Feb. 14. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Posted on Feb 09, 2026 - 09:51 EST
Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Vendor Issue Affecting DocuSign
Resolved - Pitt Digital has worked with the vendor to resolve the issue and restore full service. We continue to closely monitor the service to ensure stability and will post any additional updates to status.pitt.edu.
Feb 6, 17:53 EST
Investigating - Pitt Digital is aware of a vendor issue that appears to be affecting some functionality within DocuSign. Pitt Digital is working with our vendor partner to confirm the issue and its impact on the Pitt community and take steps to resolve it. Updates will be posted to status.pitt.edu as more details become available.
Feb 6, 17:02 EST
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026
Canvas Quizzes Unavailable Early Feb. 1 During Vendor Maintenance
Completed - The scheduled maintenance has been completed.
Feb 1, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 03:00 EST
Scheduled - Canvas, the University’s enterprise learning management system, will undergo maintenance early Sunday, Feb. 1, from 3-6 a.m.

Users may experience brief interruptions of up to 10 minutes to the New Quizzes module during the maintenance window. All other functions of Canvas are expected to remain operational.

Pitt Digital will be monitoring the process, and in the event of any significant changes or delays, updates will be posted to https://status.pitt.edu This maintenance is part of our efforts to ensure continued security, stability, and reliability of the Canvas service.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequestor call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Michael Casella of Pitt Digital.
Jan 30, 15:35 EST
Duo Upgrade May Briefly Interrupt GlobalProtect VPN Late Saturday
Completed - The scheduled maintenance has been completed.
Feb 1, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 23:00 EST
Scheduled - On Saturday, Jan. 31, from 11 p.m. to midnight, Pitt Digital will perform an upgrade to the Duo Authentication Proxy, which administers multi‑factor authentication (MFA) for the GlobalProtect VPN. During the upgrade window, users may experience a brief interruption in the ability to complete MFA when connecting to the VPN. Users encountering connection issues should wait a few minutes before attempting to connect again.

The upgrade was scheduled by Pitt Digital as part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. This upgrade includes important security patches and enhanced reliability for MFA.

Pitt Digital has completed checks to ensure that the system is ready for the upgrade and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the system will be reverted to its original configuration and an update posted to status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Thank you for your support as we continue to strengthen our network security infrastructure. Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you have questions related to this upgrade.
Jan 28, 09:13 EST
Jan 31, 2026
Jan 30, 2026
PRISM Unavailable Late Saturday, Jan. 31 During Maintenance
Completed - Due to an unforeseen vendor issue, this maintenance has been cancelled.
Jan 30, 15:51 EST
Scheduled - PRISM, the University of Pittsburgh’s enterprise financial system, will be unavailable on Saturday, Jan.31 from 11 p.m. until midnight while the vendor (OATC) increases storage capacity to the system.

Users should complete all transactions (including printing) and exit the system before 11 p.m. on Jan. 31, as incomplete transactions will be terminated without notice when the system goes offline.

The maintenance period was scheduled by Pitt Digital in consultation with Financial Operations and the Office of the Controller.

This maintenance is part of vendor-recommended best practices to ensure high levels of availability, secure work environments, and continued reliability and stability of critical systems. Pitt Digital will monitor progress, and in the unlikely event an issue or problem arises, the system will be reverted to its original configuration and an update will be posted to http://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bill Rupp of Pitt Digital.
Jan 30, 12:10 EST
RESOLVED: Issue Affecting PittNet Wi-Fi Services in Some Pittsburgh Campus Locations
Resolved - Monitoring confirms the issue has been fully resolved.
Jan 30, 13:35 EST
Monitoring - Pitt Digital has taken steps to address the issue that briefly affected PittNet Wi-Fi service in some locations on the Pittsburgh campus earlier today. Full service has been restored. We continue to monitor services closely and will post any additional updates to status.pitt.edu.

If you continue to encounter issues connecting to PittNet Wi-Fi, please report them to the Technology Help Desk at +1-412-624-HELP (4357).
Jan 30, 12:33 EST
Investigating - Pitt Digital is aware of an issue that is affecting the ability of individuals to connect to PittNet Wi-Fi, Eduroam, and Pitt Guest Wi-Fi in some locations on the Pittsburgh campus. MyResNet Wi-Fi service is not affected, and regional campuses are also not impacted.

We are working with our vendor partner to resolve the issue and restore full service as quickly as possible. Updates will be posted to status.pitt.edu.
Jan 30, 12:19 EST
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