All Systems Operational
Canvas
Operational
Learning Management System
Operational
Pitt Professional
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Operational
Email and Calendar (Microsoft Outlook)
Operational
Emergency Notification Service (ENS)
Operational
Login Services
Operational
Central Directory Service (CDS)
Operational
Duo Multifactor Authentication
Operational
Pitt Passport Single Sign-On
Operational
Microsoft Teams
Operational
PeopleSoft/HighPoint CX (Student Information System)
Operational
PRISM
Operational
Wired and Wi-Fi Networks
Operational
MyResNet (Apogee Residential Wi-Fi)
Operational
PittNet Wired Network
Operational
Eduroam
Operational
PittNet Wi-Fi
Operational
Pitt Guest Wi-Fi
Operational
Zoom
Operational
Zoom Web Portal
Operational
Zoom Zoom Video Webinars
Operational
Zoom Zoom Meetings
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Chat
Operational
Zoom Zoom Rooms
Operational
Zoom Chatbot
Operational
Academic Technologies
Operational
Degree Planner
Operational
LinkedIn Learning
Operational
Pitt Video (Panopto)
Operational
Qualtrics Online Survey System
Operational
Schedule Builder
Operational
Top Hat
Operational
Accounts, Access, and Information Security
Operational
Account Management (accounts.pitt.edu)
Operational
Digital Certificates
Operational
Enterprise Active Directory
Operational
Federated Authorization
Operational
Find People (find.pitt.edu)
Operational
LastPass Password Manager
Operational
Namecoach
Operational
Security Alerts (phishing scams, new vulnerabilities, etc.)
Operational
Security Awareness Training (KnowBe4)
Operational
Security Vulnerability Assessment (Burp Suite)
Operational
Threat Protection
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Operational
Administrative and Business Systems
Operational
DocuSign
Operational
IT Billing System (PCR-360)
Operational
Perceptive Content
Operational
ProShip
Operational
Salesforce ERM/CRM
Operational
Salesforce Marketing Cloud
Operational
Salesforce Recruiting
Operational
Salesforce Service Desk
Operational
Student Payment System (PittPAY)
Operational
Sympleptic Elements
Operational
TeamDynamix
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Operational
Communication and Collaboration
Operational
Box Uploads/Downloads
Operational
Campaign Monitor
Operational
Campus Information (University Operators)
Operational
Condeco Workspace Management
Operational
Electronic Fax Service (eFax)
Operational
Enterprise Digital Signage
Operational
Google Workspace
Operational
Mailman Mailing Lists
Operational
Microsoft 365
Operational
Microsoft OneDrive
Operational
Microsoft SharePoint
Operational
myPitt (my.pitt.edu)
Operational
Namecoach
Operational
NotifyU (Rave)
Operational
Pitt Mobile
Operational
Voice and Data Services (Telephony)
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Operational
Data, Reporting, and Analytics
Operational
Alteryx
Operational
Cognos
Operational
Data Warehouse
Operational
Oracle Analytics Cloud
Operational
Tableau
Operational
Human Resources and Financial Systems
Operational
Concur Travel & Expense
Operational
Oracle Planning and Budget Cloud Solution (PBCS)
Operational
PantherExpress (Jaggaer)
Operational
Pitt Worx
Operational
Talent Center
Operational
Vincent Payment Solutions
Operational
IT Support Services
Operational
Drop-In Support
Operational
Health Sciences Service Desk
Operational
Secure Remote Support (BeyondTrust)
Operational
Technology Help Desk
Operational
Network, Hosting, and Storage
Operational
Archiving Services
Operational
Cloud Services and Solutions
Operational
Enterprise Data Storage
Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon)
Operational
Enterprise Server Hosting
Operational
Enterprise Web Hosting (AFS, EWI, Pantheon)
Operational
Firewall
Operational
GitHub Enterprise
Operational
IP Address Management (IPAM)
Operational
PittNet VPN (GlobalProtect)
Operational
Printing, Desktop and Mobile Computing, and Software
Operational
Computing Labs / Virtual Lab
Operational
Enterprise Device Management
Operational
Enterprise Virtual Desktop Hosting
Operational
Pitt on the Hub (online software store)
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Operational
PittPrint
Operational
Software Download Service (software.pitt.edu)
Operational
Research
Operational
Enterprise Data Transfer
Operational
InfoReady Review
Operational
LabArchives
Operational
Overleaf
Operational
Research Computing and Data (RCD)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
April 4 Evening Network Maintenance Impacts Multiple Locations on Pittsburgh Campus Apr 4, 2025 21:00-23:00 EDT
PittNet wired and Wi-Fi service will be affected in several locations during brief network maintenance scheduled for this Friday, April 4, from 9–11 p.m. Each of the following areas will lose data connection for about 5 minutes at within the outage window:
• Alumni Hall (4th floor)
• Amos Hall (2nd floor)
• Biomedical Science Tower 3 (3rd floor)
• Bruce Hall (2nd floor)
• Forbes Tower (6th floor)
• Information Sciences Building (Floors 7 & 8)
• Ruskin Hall (4th floor)
• Sennott Square (Floors 2 & 4)
• Space Research Coordination Center (5th floor)
This maintenance is part of vendor-required best practices to ensure the continued security, stability, and reliability of older network hardware components. Pitt IT has completed checks to ensure that the hardware is ready for the maintenance and will be actively engaged with the vendor throughout the maintenance period.
Please call the Technology Help Desk at +1-412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Dan Mahaven, associate director, operations.
Posted on Apr 03, 2025 - 14:44 EDT
• Alumni Hall (4th floor)
• Amos Hall (2nd floor)
• Biomedical Science Tower 3 (3rd floor)
• Bruce Hall (2nd floor)
• Forbes Tower (6th floor)
• Information Sciences Building (Floors 7 & 8)
• Ruskin Hall (4th floor)
• Sennott Square (Floors 2 & 4)
• Space Research Coordination Center (5th floor)
This maintenance is part of vendor-required best practices to ensure the continued security, stability, and reliability of older network hardware components. Pitt IT has completed checks to ensure that the hardware is ready for the maintenance and will be actively engaged with the vendor throughout the maintenance period.
Please call the Technology Help Desk at +1-412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Dan Mahaven, associate director, operations.
Posted on Apr 03, 2025 - 14:44 EDT
Preparation for Facilities Repairs Will Affect MyResNet Wi-Fi Service Overnight on Friday Apr 4, 2025 23:00 - Apr 5, 2025 03:00 EDT
In May, Facilities Management needs to perform repairs on a steam tunnel beneath Fifth Avenue that is a crucial pathway for campus utility systems, such as electric, steam, water, and telecommunications. To accommodate this work, Pitt Information Technology must relocate network fiber in the steam tunnel during a series of maintenance periods over the next several weeks.
The first maintenance period is scheduled for Friday, April 4, at 11 p.m., through Saturday, April 5, at 3 a.m. At some point during the maintenance period, MyResNet Wi-Fi service will be unavailable for up to thirty minutes in each of the following locations: Darragh Street Apartments, Irvis Hall, Lothrop Hall, Nordenberg Hall, Panther Hall, Sutherland Hall, and University Hall. PittNet Wired and Wi-Fi service will remain available.
In addition, Comcast cable TV service will be unavailable for up to thirty minutes between 11 p.m. on Friday and 3 a.m. on Saturday in each of the following locations: Fitzgerald Field House, Irvis Hall, Panther Hall, Petersen Sports Complex, Sutherland Hall, and Trees Hall.
Additional maintenance periods will be announced as soon as they have been scheduled. Pitt IT is coordinating this weekend’s maintenance with Boldyn Networks, our partner and service provider for MyResNet Wi-Fi, who will be onsite to make certain MyResNet service is restored. In the event of any delays or issues during maintenance, updates will be posted to status.pitt.edu.
Please contact the Technology Help Desk at +1-412-624-HELP (4357) if you experience any network issues following completion of the maintenance. This effort is being led by John Petersen, associate director of service delivery.
Posted on Apr 01, 2025 - 09:40 EDT
The first maintenance period is scheduled for Friday, April 4, at 11 p.m., through Saturday, April 5, at 3 a.m. At some point during the maintenance period, MyResNet Wi-Fi service will be unavailable for up to thirty minutes in each of the following locations: Darragh Street Apartments, Irvis Hall, Lothrop Hall, Nordenberg Hall, Panther Hall, Sutherland Hall, and University Hall. PittNet Wired and Wi-Fi service will remain available.
In addition, Comcast cable TV service will be unavailable for up to thirty minutes between 11 p.m. on Friday and 3 a.m. on Saturday in each of the following locations: Fitzgerald Field House, Irvis Hall, Panther Hall, Petersen Sports Complex, Sutherland Hall, and Trees Hall.
Additional maintenance periods will be announced as soon as they have been scheduled. Pitt IT is coordinating this weekend’s maintenance with Boldyn Networks, our partner and service provider for MyResNet Wi-Fi, who will be onsite to make certain MyResNet service is restored. In the event of any delays or issues during maintenance, updates will be posted to status.pitt.edu.
Please contact the Technology Help Desk at +1-412-624-HELP (4357) if you experience any network issues following completion of the maintenance. This effort is being led by John Petersen, associate director of service delivery.
Posted on Apr 01, 2025 - 09:40 EDT
Reduced Pitt Worx Functionality During Saturday Evening Maintenance Apr 5, 2025 18:00-22:00 EDT
Pitt Worx, the University’s human resource and payroll system, will have some functionality (such as the Employee Pay slip feature) unavailable this Saturday, April 5, from 6–10 p.m. while Pitt Information Technology performs system maintenance. Other functions—such as timecards, benefits, and address changes—will be available during this time.
This maintenance is necessary to provide Pitt Worx the latest security certificates. The maintenance period was scheduled by Pitt IT in consultation with Office of Human Resources. Those who need to submit timecards for the week of March 30–April 5 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, April 7.
To ensure a smooth transition, Pitt IT has completed checks to ensure that the system is ready for the update and will monitor progress while performing the work. In the event that an issue or problem arises, the system will be reverted to its original configuration and Pitt IT will post an update to https://status.pitt.edu/.
Please call the Technology Help Desk at +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.
For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Posted on Apr 02, 2025 - 12:19 EDT
This maintenance is necessary to provide Pitt Worx the latest security certificates. The maintenance period was scheduled by Pitt IT in consultation with Office of Human Resources. Those who need to submit timecards for the week of March 30–April 5 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, April 7.
To ensure a smooth transition, Pitt IT has completed checks to ensure that the system is ready for the update and will monitor progress while performing the work. In the event that an issue or problem arises, the system will be reverted to its original configuration and Pitt IT will post an update to https://status.pitt.edu/.
Please call the Technology Help Desk at +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.
For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Posted on Apr 02, 2025 - 12:19 EDT
Student Information System Unavailable This Weekend During Maintenance Apr 5, 2025 23:00 - Apr 6, 2025 07:00 EDT
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, April 5, at 11 p.m. until Sunday, April 6, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.
This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.
Be sure to complete all of your work and exit the system before 11 p.m. on April 5. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu/ The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please call the Technology Help Desk at +1- 412-624-HELP (4357) if you experience issues related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted on Mar 31, 2025 - 08:24 EDT
This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.
Be sure to complete all of your work and exit the system before 11 p.m. on April 5. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu/ The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please call the Technology Help Desk at +1- 412-624-HELP (4357) if you experience issues related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted on Mar 31, 2025 - 08:24 EDT
Perceptive Content Unavailable April 7 During Evening Maintenance Apr 7, 2025 18:00-23:00 EDT
On Monday, April 7, from 6 to 11 p.m., Perceptive Content (ImageNow), the University's document management system, will be temporarily unavailable due to scheduled maintenance. Pitt Information Technology will be addressing a security vulnerability that targets the Apache servers supporting the system.
This maintenance is necessary to ensure our University systems and servers are secure. There will be no changes to the user interface and no additional action required by users.
Pitt IT prioritizes security issues when scheduling maintenance to take place as soon as possible instead of during the normal weekend maintenance period. To minimize disruption, this maintenance will occur after the close of normal business hours.
Pitt IT has completed checks to ensure that the system is ready for the update and will be actively engaged throughout the maintenance period. In the unlikely event that an issue or problem arises, the system will revert to its original configuration and Pitt IT will send an email notification as well as post an update to http://status.pitt.edu.
Please contact the 24/7 IT Help Desk at +1-412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Jamie Craig, Pitt IT Enterprise Applications.
Posted on Mar 28, 2025 - 14:12 EDT
This maintenance is necessary to ensure our University systems and servers are secure. There will be no changes to the user interface and no additional action required by users.
Pitt IT prioritizes security issues when scheduling maintenance to take place as soon as possible instead of during the normal weekend maintenance period. To minimize disruption, this maintenance will occur after the close of normal business hours.
Pitt IT has completed checks to ensure that the system is ready for the update and will be actively engaged throughout the maintenance period. In the unlikely event that an issue or problem arises, the system will revert to its original configuration and Pitt IT will send an email notification as well as post an update to http://status.pitt.edu.
Please contact the 24/7 IT Help Desk at +1-412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Jamie Craig, Pitt IT Enterprise Applications.
Posted on Mar 28, 2025 - 14:12 EDT
MyResNet Wi-Fi Unavailable on April 9 from 4 to 5 a.m. in Bouquet Gardens E and Fraternity Building 6/7 Apr 9, 2025 04:00-05:00 EDT
MyResNet (Resident Wi-Fi) service will be intermittently unavailable in Fraternity Building 6/7 and Bouquet Gardens E between 4 and 5 a.m. on Wednesday, April 9.
Boldyn Networks — Pitt Information Technology’s partner and service provider for MyResNet — has scheduled this routine maintenance to ensure the continued performance and reliability of the service. The maintenance period was scheduled during a period of low network utilization to minimize disruption.
Please call the Technology Help Desk at +1-412-624-HELP (4357) if have any questions about this announcement or experience issues related to this maintenance.
Posted on Apr 01, 2025 - 15:47 EDT
Boldyn Networks — Pitt Information Technology’s partner and service provider for MyResNet — has scheduled this routine maintenance to ensure the continued performance and reliability of the service. The maintenance period was scheduled during a period of low network utilization to minimize disruption.
Please call the Technology Help Desk at +1-412-624-HELP (4357) if have any questions about this announcement or experience issues related to this maintenance.
Posted on Apr 01, 2025 - 15:47 EDT