Pitt Worx Unavailable Sept. 19-21 During Weekend Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 2025 - 22:00 EDT
Scheduled - Pitt Worx will be unavailable from Friday, Sept. 19, at 10 p.m. until Sunday, Sept. 21, at 7 a.m. ET while the vendor (Oracle) performs payroll maintenance. Those who need to submit timecards for the week of Sept. 14–20 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, Sept. 22.

This maintenance period was determined by Oracle’s payroll legislative patches schedule, and includes system updates to legislative functions for local, state, and federal tax changes for 2025. These functionalities have been tested and approved for migration by Payroll department users.

The HCM Solutions Team has completed checks to ensure that the system is ready for the updates. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at https://status.pitt.edu/.

Please submit a request to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.

For questions about using Pitt Worx and Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 19, 2025 22:00 - Sep 21, 2025 07:00 EDT
Canvas Operational
Learning Management System Operational
Pitt Professional ? Operational
Email and Calendar (Microsoft Outlook) Operational
Emergency Notification Service (ENS) Operational
Login Services Operational
Central Directory Service (CDS) Operational
Duo Multifactor Authentication Operational
Pitt Passport Single Sign-On Operational
Microsoft Teams Operational
PeopleSoft/HighPoint CX (Student Information System) Operational
PRISM Operational
Wired and Wi-Fi Networks Operational
MyResNet (Apogee Residential Wi-Fi) Operational
PittNet Wired Network Operational
Eduroam Operational
PittNet Wi-Fi Operational
Pitt Guest Wi-Fi Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Zoom Zoom Rooms Operational
Zoom Chatbot Operational
Academic Technologies Operational
Degree Planner Operational
LinkedIn Learning Operational
Pitt Video (Panopto) Operational
Qualtrics Online Survey System Operational
Schedule Builder Operational
Top Hat Operational
Accounts, Access, and Information Security Operational
Account Management (accounts.pitt.edu) Operational
Digital Certificates Operational
Enterprise Active Directory Operational
Federated Authorization Operational
Find People (find.pitt.edu) Operational
LastPass Password Manager Operational
Namecoach Operational
Security Alerts (phishing scams, new vulnerabilities, etc.) Operational
Security Awareness Training (KnowBe4) Operational
Security Vulnerability Assessment (Burp Suite) Operational
Threat Protection ? Operational
Administrative and Business Systems Operational
DocuSign Operational
IT Billing System (PCR-360) Operational
Perceptive Content Operational
ProShip Operational
Salesforce ERM/CRM Operational
Salesforce Marketing Cloud Operational
Salesforce Recruiting Operational
Salesforce Service Desk Operational
Student Payment System (PittPAY) Operational
Symplectic Elements Operational
TeamDynamix ? Operational
Communication and Collaboration Operational
Box Uploads/Downloads Operational
Campaign Monitor Operational
Campus Information (University Operators) Operational
Electronic Fax Service (eFax) Operational
Enterprise Digital Signage Operational
Google Workspace Operational
Mailman Mailing Lists Operational
Microsoft 365 Operational
Microsoft OneDrive Operational
Microsoft SharePoint Operational
myPitt (my.pitt.edu) Operational
Namecoach Operational
NotifyU (Rave) Operational
Pitt Mobile Operational
Pitt Workspace Reservations System (Eptura Engage - formerly Condeco) ? Operational
Voice and Data Services (Telephony) ? Operational
Data, Reporting, and Analytics Operational
Alteryx Operational
Cognos Operational
Data Warehouse Operational
Oracle Analytics Cloud Operational
Tableau Operational
Human Resources and Financial Systems Under Maintenance
Concur Travel & Expense Operational
Oracle Planning and Budget Cloud Solution (PBCS) Operational
PantherExpress (Jaggaer) Operational
Pitt Worx Under Maintenance
Talent Center Operational
Vincent Payment Solutions Operational
IT Support Services Operational
Drop-In Support Operational
Health Sciences Service Desk Operational
Secure Remote Support (BeyondTrust) Operational
Technology Help Desk Operational
Network, Hosting, and Storage Operational
Archiving Services Operational
Cloud Services and Solutions Operational
Enterprise Data Storage Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational
Enterprise Server Hosting Operational
Enterprise Web Hosting (AFS, EWI, Pantheon) Operational
Firewall Operational
GitHub Enterprise Operational
IP Address Management (IPAM) Operational
PittNet VPN (GlobalProtect) Operational
Secure Research Enclave (SRE) Operational
Printing, Desktop and Mobile Computing, and Software Operational
Computing Labs / Virtual Lab Operational
Enterprise Device Management Operational
Enterprise Virtual Desktop Hosting Operational
Pitt on the Hub (online software store) ? Operational
PittPrint Operational
Software Download Service (software.pitt.edu) Operational
Research Operational
Enterprise Data Transfer Operational
InfoReady Review Operational
LabArchives Operational
Overleaf Operational
Research Computing and Data (RCD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Student Information System Unavailable Overnight Sept. 20-21 During Weekend Maintenance Sep 20, 2025 23:00 - Sep 21, 2025 08:00 EDT

PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, Sept. 20, at 11 p.m. until Sunday, Sept. 21, at 8 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

Released by Oracle/PeopleSoft, this update delivers bug fixes, regulatory changes, security, and enhancements, and is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. On occasion, users may notice slight changes to the application’s look and feel, but functionality typically remains the same.

Be sure to complete all of your work and exit the system before 11 p.m. on Sept. 20. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period was scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Posted on Sep 15, 2025 - 12:46 EDT
Sep 20, 2025
Talent Center Unavailable Early Morning Sept. 20 During Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 02:00 EDT
Scheduled - Talent Center will be unavailable early morning Sept. 20, from 2–6 a.m. ET while the system undergoes maintenance mandated by the vendor (Oracle). The maintenance period was determined by Oracle.

This outage will impact the university career sites.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 17, 15:08 EDT
Sep 19, 2025

Unresolved incident: Pitt Worx Unavailable Sept. 19-21 During Weekend Maintenance.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025
Student Information System Unavailable the Next Two Weekends During Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 23:00 EDT
Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight the next two weekends. Both will be performed by the vendor, Sierra-Cedar.

• Saturday, Sept. 13, at 11 p.m. until Sunday, Sept. 14, at 7 a.m.
This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

• Saturday, Sept. 20, at 11 p.m. until Sunday, Sept. 21, at 8 a.m.
Released by Oracle/PeopleSoft, this update delivers bug fixes, regulatory changes, security, and enhancements, and is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. On occasion, users may notice slight changes to the application’s look and feel, but functionality typically remains the same.

Be sure to complete all of your work and exit the system before 11 p.m. on Sept. 13 and Sept. 20. Incomplete entries will be terminated without notice when the system goes offline.

Both maintenance periods have been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Sep 8, 09:33 EDT
Sep 13, 2025
Talent Center Unavailable Overnight Tonight During Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 00:00 EDT
Scheduled - Talent Center’s analytics platform will be unavailable overnight from midnight Friday, Sept. 12, until Saturday, Sept. 13, at 5 a.m. while the system undergoes maintenance. The maintenance period was determined by the vendor (Oracle).

This outage will not impact the university career sites.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 12, 10:07 EDT
Sep 12, 2025

No incidents reported.

Sep 11, 2025
Brief Delays Accessing Some Web Resources Thursday Evening
Completed - The scheduled maintenance has been completed.
Sep 11, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 22:00 EDT
Scheduled - Pitt Digital will be performing a required Microsoft Azure update this Thursday, Sept. 11, from 10-10:30 p.m. During the maintenance period, connectivity to and from campus to Microsoft Azure services, including Azure Compute Services, Azure Data Storage, and Computing Labs/Virtual Labs, may be temporarily interrupted for up to five minutes during the maintenance window.

Pitt Digital will be monitoring the process, and in the event of any significant changes or delays, updates will be posted to http://status.pitt.edu. This required vendor maintenance is part of our overall efforts to ensure continued security, stability, and reliability of the University network and services.

Please submit a ticket to the Technology Help Desk at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues accessing any Microsoft Azure services after the maintenance is complete. This effort is being led by Dan Mahaven, Pitt IT Operations.
Sep 10, 15:31 EDT
Sep 10, 2025
Microsoft Issue Affecting Enterprise Virtual Desktop Hosting and Some Other Azure Services
Resolved - Microsoft confirms that the issue has been resolved and full service has been restored. Pitt Digital continues to monitor the service and will post any additional updates to status.pitt.edu. Please call the Technology Help Desk at +1-412-624-HELP (4357) if you encounter any issues using Microsoft Azure services.
Sep 10, 17:32 EDT
Monitoring - Update: Microsoft has taken steps to mitigate their issue. Pitt Digital’s monitoring indicates affected services at the University have been restored. Pitt Digital continues to closely monitor the service and will post additional updates to status.pitt.edu. If you continue to experience issues accessing Azure services, please contact the Technology Help Desk at +1-412-624-HELP (4357).
Sep 10, 12:01 EDT
Identified - Pitt Digital is aware of a Microsoft issue that is affecting the ability to create, start, stop, and manage new virtual machines on some Azure cloud services. The Enterprise Virtual Desktop Hosting and Virtual Computing Lab services are not impacted by the issue at this time.

Microsoft is working to resolve the issue as quickly as possible, which affects customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as they become available.
Sep 10, 10:09 EDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
Brief Network Outage Affects Falk School Sep. 6-7 During Overnight Maintenance
Completed - The scheduled maintenance has been completed.
Sep 7, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 00:00 EDT
Scheduled - Pitt Digital will perform overnight network maintenance from Saturday, Sep. 6, at midnight until 2 a.m. Sunday, Sep. 7. The Falk School will experience a brief outage to the PittNet Wi-Fi and wired networks during the maintenance.

Network connectivity to cloud providers, websites, or other internet resources from campus or the datacenter, or accessing campus resources remotely from GlobalProtect or other external services may be affected in this location.

Pitt IT will be monitoring the process, and in the event of any significant changes or delays, updates will be posted to https://status.pitt.edu/. This maintenance is part of our efforts to ensure continued security, stability, and reliability of the network.

Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Dan Mahaven, Pitt Digital Operations.
Sep 5, 10:15 EDT
Sep 6, 2025
Email Delays Possible in TeamDynamix Overnight During Maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 00:00 EDT
Scheduled - TeamDynamix, which includes the University’s Services Portal and Knowledge Base at https://services.pitt.edu/, will experience delayed email messaging from midnight Friday, Sep. 5, to Saturday, Sep. 6, at 10 a.m. ET while the vendor (TeamDynamix) performs system maintenance. The maintenance window was determined by the vendor.

Email messages sent and received through Team Dynamix may be queued and their processing delayed during the maintenance window. Email messaging should return to normal after 10 a.m.

Email Monitors: Although unlikely, it may be possible for an email message in an Email Monitor’s inbox to be moved to the “TDX-Error” folder during the window. Users are advised to check this folder following the completion of the maintenance. Any unsuccessful messages can then be moved back into the Inbox folder for processing once the maintenance is complete.

This maintenance will help to ensure high levels of availability, secure work environments, and continued reliability and stability of the system.

Please contact the Technology Help Desk at https://services.pitt.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=330&RequestorType=Service if you have any questions about this maintenance. This effort is being led by Kathy Lyons and Sandy Waterbeck at Pitt Digital.
Sep 5, 15:26 EDT
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