All Systems Operational

Canvas Operational
Learning Management System Operational
Pitt Professional ? Operational
Email and Calendar (Microsoft Outlook) Operational
Emergency Notification Service (ENS) Operational
Login Services Operational
Central Directory Service (CDS) Operational
Duo Multifactor Authentication Operational
Pitt Passport Single Sign-On Operational
Microsoft Teams Operational
PeopleSoft/HighPoint CX (Student Information System) Operational
PRISM Operational
Wired and Wi-Fi Networks Operational
MyResNet (Apogee Residential Wi-Fi) Operational
PittNet Wired Network Operational
Eduroam Operational
PittNet Wi-Fi Operational
Pitt Guest Wi-Fi Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Zoom Zoom Rooms Operational
Zoom Chatbot Operational
Academic Technologies Operational
Degree Planner Operational
LinkedIn Learning Operational
Pitt Video (Panopto) Operational
Qualtrics Online Survey System Operational
Schedule Builder Operational
Top Hat Operational
Accounts, Access, and Information Security Operational
Account Management (accounts.pitt.edu) Operational
Digital Certificates Operational
Enterprise Active Directory Operational
Federated Authorization Operational
Find People (find.pitt.edu) Operational
LastPass Password Manager Operational
Namecoach Operational
Security Alerts (phishing scams, new vulnerabilities, etc.) Operational
Security Awareness Training (KnowBe4) Operational
Security Vulnerability Assessment (Burp Suite) Operational
Threat Protection ? Operational
Administrative and Business Systems Operational
DocuSign Operational
IT Billing System (PCR-360) Operational
Perceptive Content Operational
ProShip Operational
Salesforce ERM/CRM Operational
Salesforce Marketing Cloud Operational
Salesforce Recruiting Operational
Salesforce Service Desk Operational
Student Payment System (PittPAY) Operational
Symplectic Elements Operational
TeamDynamix ? Operational
Communication and Collaboration Operational
Box Uploads/Downloads Operational
Campaign Monitor Operational
Campus Information (University Operators) Operational
Condeco Workspace Management Operational
Electronic Fax Service (eFax) Operational
Enterprise Digital Signage Operational
Google Workspace Operational
Mailman Mailing Lists Operational
Microsoft 365 Operational
Microsoft OneDrive Operational
Microsoft SharePoint Operational
myPitt (my.pitt.edu) Operational
Namecoach Operational
NotifyU (Rave) Operational
Pitt Mobile Operational
Voice and Data Services (Telephony) ? Operational
Data, Reporting, and Analytics Operational
Alteryx Operational
Cognos Operational
Data Warehouse Operational
Oracle Analytics Cloud Operational
Tableau Operational
Human Resources and Financial Systems Operational
Concur Travel & Expense Operational
Oracle Planning and Budget Cloud Solution (PBCS) Operational
PantherExpress (Jaggaer) Operational
Pitt Worx Operational
Talent Center Operational
Vincent Payment Solutions Operational
IT Support Services Operational
Drop-In Support Operational
Health Sciences Service Desk Operational
Secure Remote Support (BeyondTrust) Operational
Technology Help Desk Operational
Network, Hosting, and Storage Operational
Archiving Services Operational
Cloud Services and Solutions Operational
Enterprise Data Storage Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational
Enterprise Server Hosting Operational
Enterprise Web Hosting (AFS, EWI, Pantheon) Operational
Firewall Operational
GitHub Enterprise Operational
IP Address Management (IPAM) Operational
PittNet VPN (GlobalProtect) Operational
Secure Research Enclave (SRE) Operational
Printing, Desktop and Mobile Computing, and Software Operational
Computing Labs / Virtual Lab Operational
Enterprise Device Management Operational
Enterprise Virtual Desktop Hosting Operational
Pitt on the Hub (online software store) ? Operational
PittPrint Operational
Software Download Service (software.pitt.edu) Operational
Research Operational
Enterprise Data Transfer Operational
InfoReady Review Operational
LabArchives Operational
Overleaf Operational
Research Computing and Data (RCD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

PeopleSoft Unavailable During Extended Maintenance Beginning Friday June 20 Jun 20, 2025 22:00 - Jun 22, 2025 19:00 EDT

PeopleSoft and PeopleSoft/Highpoint Campus Experience (CX) will be unavailable during an extended upgrade to the Student Information System from 10 p.m. on Friday, June 20, through 7 p.m. on Sunday, June 22. PittPAY and Parchment (eTranscript Ordering) will also be unavailable during the upgrade. The Learning Management System (Canvas) https://services.pitt.edu/TDClient/33/Portal/Requests/ServiceDet?ID=8 will remain available.

• Please Note: Users will need to completely clear their browser cache before logging in to the system for the first time after the upgrade is complete. Choose “All time” when selecting the time range to be deleted. If you are unsure how to clear you browser cache, instructions are available in our knowledge base article: https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=23.

• Upon logging into the system following the upgrade, users will notice some minor differences to the Home/Landing Page, including the location of the Recently Visited and Favorites icons, a different look to the Search Pages and Search Results Grid, and minor color changes. Please visit this knowledge base article for a preview of these coming changes: https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=173.

The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu/. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted on Jun 09, 2025 - 09:23 EDT
Jun 10, 2025

No incidents reported today.

Jun 9, 2025
Brief Phone Disruptions Possible June 8 & 9 During Overnight Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 01:00 EDT
Scheduled - Avaya and Teams calling from University phone numbers may experience a brief disruption between 1 and 6 a.m. ET on Sunday, June 8, and Monday, June 9 during vendor-required maintenance to the University telephone network.

During each maintenance window, there may be a two-minute period when:
• Incoming and outgoing calls cannot be received or placed
• Active calls will disconnect

No action is needed before or after the maintenance. The vendor is conducting this maintenance to improve reliability and service performance.

Pitt IT engaged with the vendor and University of Pittsburgh Public Safety to establish the maintenance period to minimize the impact of the potential service degradations.

Pitt IT has completed checks to ensure that the system is ready for the enhancements and will be actively engaged throughout the maintenance period. In the unlikely event that an issue or problem arises, the system will be reverted to its original configuration and an update posted to status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk @ http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this upgrade.
Jun 2, 13:29 EDT
Jun 8, 2025
Student Information System Unavailable This Weekend During Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 23:00 EDT
Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, June 7, at 11 p.m. until Sunday, June 8, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on May 10. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu/ The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Jun 2, 10:41 EDT
Jun 7, 2025
PRISM Unavailable Overnight June 6-7 During Maintenance
Completed - The scheduled maintenance has been completed.
Jun 7, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 23:00 EDT
Scheduled - PRISM, the University’s enterprise financial system, will be unavailable while the vendor (OATC—the managed service provider for our PRISM environment in the Oracle Cloud) performs system maintenance from Friday, June 6, at 11 p.m., through noon on Saturday, June 7.

Users should complete all transactions (including printing) and exit the system before 11 p.m. on June 6, as incomplete transactions will be terminated without notice when the system goes offline.

The maintenance period was scheduled by Pitt Information Technology in consultation with Financial Operations and the Office of the Controller. The dates were selected to avoid any disruption to monthly period closing activities.

This maintenance is part of vendor-recommended best practices to ensure high levels of availability, secure work environments, and continued reliability and stability of critical systems. To ensure a smooth transition, PRISM users in the Office of the Controller, Financial Operations, and Human Resources have participated in testing. Pitt IT will monitor progress and actively engage with OATC during the maintenance window. In the unlikely event that an issue or problem arises, the vendor will revert PRISM to its original configuration and Pitt IT will post an update to status.pitt.edu.

Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Nick Contis of Pitt IT’s Enterprise Applications team.
Jun 2, 08:08 EDT
Friday Evening Network Maintenance Impacts Multiple Locations on Pittsburgh Campus
Completed - The scheduled maintenance has been completed.
Jun 7, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 21:00 EDT
Scheduled - PittNet wired and Wi-Fi service will be affected in several locations on the Pittsburgh campus during brief network maintenance scheduled for this Friday, June 6, from 9 to 11 p.m. MyResNet Wi-Fi service is not affected and will remain available at residence halls.

Each of the following full buildings or individual floors will lose data connection for about 20 minutes within the outage window:

• Alumni Hall
• Amos Hall (floor 8)
• Barco Law Building (floors 2 & 3)
• Barco Law Building (floor 3)
• Bellefield Hall
• Bellefield Tower
• Benedum (floors 3 & 8)
• Bouquet Gardens J (floors 1-2)
• Brackenridge Hall (basement)
• Bruce Hall (floor 10)
• Biomedical Science Tower 3 (floors 1-2, 4-6, and basement)
• Chevron (floors 1 & 8)
• Clapp Hall
• Craig Hall
• Crawford Hall
• Forbes Craig Offices
• Holland Hall
• Information Sciences Building
• Langley Hall
• Posvar Hall (floor 3)
• Ruskin Hall
• Schenley Place
• Stephen Foster Memorial
• Sterling Plaza
• Webster Hall

This maintenance is part of vendor-required best practices to ensure the continued security, stability, and reliability of older network hardware components. Pitt IT has completed checks to ensure that the hardware is ready for the maintenance and will be actively engaged with the vendor throughout the maintenance period.
Jun 5, 18:19 EDT
Jun 6, 2025
Cancelled: Brief Phone Disruptions Possible June 8 & 9 During Overnight Maintenance
Completed - Maintenance impacting the University telephone network previously announced for Sunday, June 8, and Monday, June 9 has been cancelled.
Jun 6, 20:15 EDT
Scheduled - Avaya and Teams calling from University phone numbers may experience a brief disruption between 1 and 6 a.m. ET on Sunday, June 8, and Monday, June 9 during vendor-required maintenance to the University telephone network.

During each maintenance window, there may be a two-minute period when:
• Incoming and outgoing calls cannot be received or placed
• Active calls will disconnect

No action is needed before or after the maintenance. The vendor is conducting this maintenance to improve reliability and service performance.

Pitt IT engaged with the vendor and University of Pittsburgh Public Safety to establish the maintenance period to minimize the impact of the potential service degradations.

Pitt IT has completed checks to ensure that the system is ready for the enhancements and will be actively engaged throughout the maintenance period. In the unlikely event that an issue or problem arises, the system will be reverted to its original configuration and an update posted to status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk @ http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this upgrade.
Jun 2, 13:28 EDT
RESOLVED: Vendor Issue Affecting Inbound and Outbound Calls to University Phone Numbers
Resolved - Monitoring confirms the issue has been resolved.
Jun 6, 14:21 EDT
Monitoring - Pitt Information Technology's vendor partner, Zito, has resolved their issue that affected the ability of University phone numbers to receive and place phone calls. We are working with Zito to identify the issue’s root cause and take steps to address it.

We are committed to providing the best possible support to the University community and apologize for any disruptions caused by this outage.

For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt IT, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).
Jun 6, 12:44 EDT
Update - Individuals who are unable to reach the Pitt Police phone number (412-624-2121) should call 911 in the event of an emergency. The vendor, Zito, continues working to resolve the issue, which affects customers beyond the University of Pittsburgh.
Jun 6, 12:04 EDT
Investigating - Pitt Information Technology is aware of a vendor issue that is affecting the ability of University phone numbers to receive and place phone calls. Individuals receive a busy signal when attempting calls.

Pitt IT is working with the vendor to resolve the issue and restore full service. Updates will be posted to status.pitt.edu as more details become available.
Jun 6, 11:17 EDT
Jun 5, 2025
Talent Center Impacted Late June 4 During Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:00 EDT
Scheduled - Talent Center’s search functionality will be unavailable for career sites and Talent Center for Managers during maintenance late June 4, from 10 p.m. ET to midnight while the system receives an upgrade. The maintenance period was determined by the vendor (Oracle).

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the maintenance period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
May 29, 15:03 EDT
Jun 4, 2025
Microsoft Issue Affecting Some Physical Teams Desk Phones
Resolved - Monitoring confirms the issue has been resolved.
Jun 4, 23:06 EDT
Monitoring - Microsoft reports it has resolved the issue that affected some Teams desk phones and restored full service. Pitt IT continues to monitor the service closely. If you continue to experience problems with your Teams desk phone, please report it to the Technology Help Desk at +1-412-624-HELP (4357).
Jun 4, 17:43 EDT
Update - Microsoft continues working to resolve the issue and restore full service. They expect to provide an update by 4 p.m.
Jun 4, 15:00 EDT
Update - Microsoft continues working to resolve the issue and restore full service. They expect to have another update to share around 2 p.m.
Jun 4, 13:26 EDT
Identified - Pitt Information Technology is aware of a Microsoft issue that is affecting the ability of a limited number of physical Teams desk phones to make or receive calls. Affected individuals may see a “line unregistered” error on their desk phone’s display.

As a workaround, Teams desk phone users can use the Teams app on their computer or mobile device to place and receive calls.

Pitt IT is working with Microsoft to resolve the issue, which affects customers beyond the University of Pittsburgh. Microsoft is already taking action to restore the service and expects full service restoration by 1 p.m. today.
Jun 4, 12:28 EDT
Jun 3, 2025

No incidents reported.

Jun 2, 2025
Issue Causing Slow TeamDynamix (TDX) Performance
Resolved - TeamDynamix has rolled back the new version of the TDX interface to address the performance issues that affected TDXNext earlier today. This step has resolved the issue and restored full functionality.

Pitt IT continues to monitor the service closely and will post any additional updates to status.pitt.edu. Once the vendor has scheduled another date to launch the new user interface, Pitt IT will update the University community.

If you continue to experience issues using TDX, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) to report them.
Jun 2, 22:10 EDT
Update - The vendor reports they are getting closer to resolving the issue and restoring full service. Additional updates will be posted to status.pitt.edu.
Jun 2, 11:38 EDT
Update - Then vendor continues working to resolve the issue, which is affecting customers beyond the University of Pittsburgh.
Jun 2, 10:06 EDT
Investigating - Pitt Information Technology is aware of an issue that is causing slower than expected performance for the TeamDynamix ticketing application (TDNext). Affected individuals may experience slowness when accessing the application, switching between tickets, and loading application tabs. The University of Pittsburgh’s Services Portal and Knowledge Base at services.pitt.edu are not affected by the issue at this time.

Pitt IT is working with the vendor to resolve the issue and restore full service. Updates will be posted to status.pitt.edu as more details become available.
Jun 2, 08:56 EDT
PittNet Intermittently Unavailable Overnight June 1-2 During Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 21:00 EDT
Scheduled - PittNet, the University’s wired and Wi-Fi networks, may experience brief outages of up to 45 minutes this weekend, starting Sunday, June 1, at 9 p.m. until Monday, June 2, at 2 a.m.

The following buildings are affected during this week’s maintenance:
• Eureka Building
• Murdoch Building
• Public Safety Building

The maintenance period was scheduled by Pitt IT in consultation with Athletics and the Office of Public Safety’s Integrated Security Department (ISD.

This ongoing project focuses on improving the security, performance, and reliability of the network that provides connectivity to the internet as well as to resources inside and outside of PittNet. This maintenance is being done during the summer to minimize the impact to the user community.

PittIT has completed checks to ensure that systems are ready for the upgrades and will be actively engaged with the vendor throughout the maintenance periods. In the unlikely event that an issue or problem arises, the vendor will revert to its original network configuration and Pitt IT will post an update to status.pitt.edu.

Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
May 27, 11:18 EDT
Jun 1, 2025
Network Maintenance Late Sunday Impacts Hillman and Riviera
Completed - The scheduled maintenance has been completed.
Jun 1, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 21:01 EDT
Scheduled - PittNet wired and Wi-Fi service will be affected in several locations during brief network maintenance scheduled for this Sunday, June 1, from 9 to 11 p.m.

Each of the following areas will lose data connection for about 5 minutes within the outage window:
• Hillman Library (Fourth Floor)
• Riviera Building at Pittsburgh Technology Center (First Floor)

This maintenance is part of vendor-required best practices to ensure the continued security, stability, and reliability of older network hardware components. Pitt IT has completed checks to ensure that the hardware is ready for the maintenance and will be actively engaged with the vendor throughout the maintenance period.

Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Dan Mahaven, associate director, operations.
May 29, 14:29 EDT
Maintenance Affects Enterprise Device Management Subscribers on June 1
Completed - The scheduled maintenance has been completed.
Jun 1, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 08:00 EDT
Scheduled - Pitt Information Technology has scheduled maintenance to upgrade Microsoft’s Configuration Manager ― formerly known as MECM and System Center Configuration Manager ― from 8 a.m. to 2 p.m. on Sunday, June 1.

University units that subscribe to Pitt IT’s Enterprise Device Management (EDM) service will be temporarily unable to use Configuration Manager to build machines, run reports, and push software updates to Windows devices during the maintenance window.

This upgrade is necessary to provide support for new releases of Windows and ensure continued support from the vendor. Pitt IT selected the maintenance period after careful consideration of customer usage patterns to minimize service downtime. Individuals do not need to take any action before or after the upgrade.

To ensure a smooth transition, Pitt IT will be monitoring the progress during the scheduled maintenance. In the event that an issue or problem arises, the service will revert to its original configuration and Pitt IT will post an update to status.pitt.edu.

Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Jeremiah Airhart, Pitt IT’s manager of infrastructure and operations.
May 27, 09:08 EDT
May 31, 2025
Talent Center Unavailable Overnight May 30-31 During Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 22:00 EDT
Scheduled - Talent Center’s analytics platform will be unavailable during maintenance the evening of May 30, from 10 p.m. to 6 a.m. ET on May 31 while the system receives a system upgrade. The maintenance period was determined by the vendor’s (Oracle) maintenance schedule.

This outage will not impact Talent Center for Managers or the career sites.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
May 23, 13:09 EDT
May 30, 2025
Azure Services Unavailable During Overnight Maintenance
Completed - The scheduled maintenance has been completed.
May 30, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 21:00 EDT
Scheduled - DQE Communications is performing required network maintenance between 9 p.m. tonight and 5 a.m. on Friday, May 30. Access from the University’s network to the following services will be unavailable during the maintenance period: Azure Compute Services, Azure Data Storage, Computing Labs/Virtual Lab, and resources on the Internet2 research network. This scheduled DQE maintenance impacts customers beyond the University of Pittsburgh and is a City of Pittsburgh requirement.

Pitt IT will monitor services throughout the maintenance period and post any additional updates to status.pitt.edu. Please call the Technology Help Desk at +1-412-624-HELP (4357) if you experience any issues accessing Microsoft Azure services after maintenance is complete.
May 29, 12:12 EDT
May 29, 2025
Azure Compute Services, Data Storage, and Virtual Labs Impacted by Network Circuit Issue
Resolved - DQE Communications has resolved the issue and restored full service.
May 29, 06:44 EDT
Identified - Pitt Information Technology is aware of a network circuit issue that affects access to Azure via PittNet Wired and Wi-Fi connections. Impacted services include Azure Compute Services, Azure Data Storage, and Computing Labs/Virtual Lab.

DQE Communications is actively working to resolve the issue and has advised that full service restoration may take until 6 a.m. Updates will be posted to status.pitt.edu as new information becomes available.

Please call the Technology Help Desk at +1-412-624-HELP (4357) if you have any questions related to this announcement.
May 28, 21:32 EDT
May 28, 2025
Vendor Issue Affecting MATLAB Software
Resolved - This incident has been resolved.
May 28, 20:57 EDT
Update - MathWorks continues working to restore lingering issues. MATLAB Online, MATLAB Mobile, and MATLAB Grader have all now been brought back online.
May 27, 05:32 EDT
Update - MathWorks continues working to fully resolve the lingering issues affecting MATLAB software. MathWorks is posting updates about degraded featurse to their status page at https://status.mathworks.com/, and Pitt IT will also continue posting updates to status.pitt.edu as MathWorks works to fully resolve the issue.
May 23, 08:44 EDT
Update - MATLAB remains available and users are able to log in. MathWorks continues working to fully resolve any remaining performance degradation issues.
May 22, 09:05 EDT
Monitoring - MathWorks has resolved the issue that prevented individuals from signing in to MATLAB software. Individuals are now able to access the software app. However, some MATLAB features may still exhibit degraded performance while MathWorks works to fully resolve the issue (see https://status.mathworks.com/ for a full list of degraded features). An update will be posted to status.pitt.edu once the issue has been fully resolved.
May 21, 16:45 EDT
Update - MathWorks continues working to resolve the issue affecting access to MATLAB software. Additional updates will be posted to status.pitt.edu.
May 21, 13:24 EDT
Investigating - Pitt Information Technology is aware of a vendor issue that is affecting access to MATLAB software, which provides an interactive environment for algorithm development, data visualization, data analysis, and numeric computation.

MathWorks, the vendor for MATLAB, is aware of the issue and working to restore full service as quickly as possible. The issue is affecting customers beyond the University of Pittsburgh.

Updates will be posted to status.pitt.edu as more information becomes available.
May 21, 09:45 EDT
May 27, 2025
Intermittent Vendor Issue Affected myPitt Access
Resolved - Monitoring confirms the issue that briefly affected myPitt early this morning has been fully resolved.
May 27, 15:12 EDT
Monitoring - Pitt Information Technology is aware of an intermittent vendor issue that affected the ability of some individuals to access myPitt (my.pitt.edu) earlier this morning. The vendor has resolved the issue, which affected customers beyond the University of Pittsburgh. Full service has been restored.

Individuals who experienced the issue may need to clear their web browser cache before they can access myPitt. Pitt IT continues to monitor the service closely and will post any additional updates to status.pitt.edu.

Please call the Technology Help Desk at +1-412-624-HELP (4357) if you experience issues accessing myPitt.
May 27, 05:20 EDT
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