All Systems Operational

Canvas Operational
Learning Management System Operational
Pitt Professional Operational
Email and Calendar (Microsoft Outlook) Operational
Emergency Notification Service (ENS) Operational
Login Services Operational
Central Directory Service (CDS) Operational
Duo Multifactor Authentication Operational
Pitt Passport Single Sign-On Operational
Microsoft Teams Operational
PeopleSoft/HighPoint CX (Student Information System) Operational
PRISM Operational
Wired and Wi-Fi Networks Operational
MyResNet (Boldyn Residential Wi-Fi) Operational
PittNet Wired Network Operational
Eduroam Operational
PittNet Wi-Fi Operational
Pitt Guest Wi-Fi Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Zoom Zoom Rooms Operational
Zoom Chatbot Operational
Academic Technologies Operational
Degree Planner Operational
LinkedIn Learning Operational
Pitt Video (Panopto) Operational
Qualtrics Online Survey System Operational
Schedule Builder Operational
Top Hat Operational
Accounts, Access, and Information Security Operational
Account Management (accounts.pitt.edu) Operational
Digital Certificates Operational
Enterprise Active Directory Operational
Federated Authorization Operational
Find People (find.pitt.edu) Operational
LastPass Password Manager Operational
Namecoach Operational
Security Alerts (phishing scams, new vulnerabilities, etc.) Operational
Security Awareness Training (KnowBe4) Operational
Security Vulnerability Assessment (Burp Suite) Operational
Threat Protection Operational
Administrative and Business Systems Operational
DocuSign Operational
IT Billing System (PCR-360) Operational
Perceptive Content Operational
ProShip Operational
Salesforce ERM/CRM Operational
Salesforce Marketing Cloud Operational
Salesforce Recruiting Operational
Salesforce Service Desk Operational
Student Payment System (PittPAY) Operational
Symplectic Elements Operational
TeamDynamix Operational
Communication and Collaboration Operational
Box Uploads/Downloads Operational
Campaign Monitor Operational
Campus Information (University Operators) Operational
Electronic Fax Service (eFax) Operational
Enterprise Digital Signage Operational
Google Workspace Operational
Mailman Mailing Lists Operational
Microsoft 365 Operational
Microsoft OneDrive Operational
Microsoft SharePoint Operational
myPitt (my.pitt.edu) Operational
Namecoach Operational
NotifyU (Rave) Operational
Pitt Mobile Operational
Pitt Workspace Reservations System (Eptura Engage - formerly Condeco) Operational
Voice and Data Services (Telephony) Operational
Data, Reporting, and Analytics Operational
Alteryx Operational
Data Warehouse Operational
Oracle Analytics Cloud Operational
Tableau Operational
Human Resources and Financial Systems Operational
Concur Travel & Expense Operational
Oracle Planning and Budget Cloud Solution (PBCS) Operational
PantherExpress (Jaggaer) Operational
Pitt Worx Operational
Talent Center Operational
Vincent Payment Solutions Operational
IT Support Services Operational
Drop-In Support Operational
Health Sciences Service Desk Operational
Secure Remote Support (BeyondTrust) Operational
Technology Help Desk Operational
Network, Hosting, and Storage Operational
Archiving Services Operational
Cloud Services and Solutions Operational
Enterprise Data Storage Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational
Enterprise Server Hosting Operational
Enterprise Web Hosting (AFS, EWI, Pantheon) Operational
Firewall Operational
GitHub Enterprise Operational
IP Address Management (IPAM) Operational
PittNet VPN (GlobalProtect) Operational
Secure Research Enclave (SRE) Operational
Printing, Desktop and Mobile Computing, and Software Operational
Computing Labs / Virtual Lab Operational
Enterprise Device Management Operational
Enterprise Virtual Desktop Hosting Operational
Pitt on the Hub (online software store) Operational
PittPrint Operational
Software Download Service (software.pitt.edu) Operational
Research Operational
Enterprise Data Transfer Operational
InfoReady Review Operational
LabArchives Operational
Overleaf Operational
Research Computing and Data (RCD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MyResNet Wi-Fi Briefly Unavailable During Dec. 15 Maintenance Dec 15, 2025 10:00-14:00 EST

MyResNet (Resident Wi-Fi) service will be unavailable on the Pittsburgh campus during the following scheduled maintenance period:

• Monday, Dec. 15: Minimal service disruption is expected, but MyResNet Wi-Fi service may be briefly unavailable in various locations for up to ten minutes between 10 a.m. and 2 p.m.

Boldyn Networks — Pitt Digital’s partner and vendor for MyResNet — has scheduled this maintenance period to perform necessary upgrades that will help to ensure the continued reliability and performance of the service. The maintenance period was scheduled during winter recess to minimize disruption to the University community.

Please call +1-412-624-HELP (4357) or submit a ticket to the Technology Help Desk should you experience any Wi-Fi issues outside of this window.
Posted on Dec 10, 2025 - 10:11 EST

Lothrop Hall MyResNet Service Briefly Unavailable Tuesday, Dec. 16 Dec 16, 2025 10:00-12:00 EST

MyResNet (Resident Wi-Fi) service will be briefly unavailable for up to twenty minutes in Lothrop Hall between approximately 10 a.m. and noon on Tuesday, Dec. 16.

Boldyn Networks — Pitt Digital’s partner and vendor for MyResNet — has scheduled this maintenance to replace equipment that will help to ensure the continued reliability and performance of the service. The maintenance period was scheduled during winter recess to minimize disruption to the University community.

Please call +1-412-624-HELP (4357) or submit a ticket to the Technology Help Desk should you experience any Wi-Fi issues outside of this window.
Posted on Dec 10, 2025 - 10:12 EST

MyResNet Wi-Fi Unavailable During Dec. 18 Maintenance Dec 18, 2025 08:00-11:00 EST

MyResNet (Resident Wi-Fi) service will be unavailable on the Pittsburgh campus during the following scheduled maintenance period:

• Thursday, Dec. 18: MyResNet Wi-Fi service will be unavailable for approximately one hour throughout the Pittsburgh campus between 8 and 11 a.m.

Boldyn Networks — Pitt Digital’s partner and vendor for MyResNet — has scheduled this maintenance period to perform necessary upgrades that will help to ensure the continued reliability and performance of the service. The maintenance period was scheduled during winter recess to minimize disruption to the University community.

Please call +1-412-624-HELP (4357) or submit a ticket to the Technology Help Desk should you experience any Wi-Fi issues outside of this window.
Posted on Dec 10, 2025 - 10:09 EST
Dec 13, 2025

No incidents reported today.

Dec 12, 2025
RESOLVED: Issue Briefly Affected Access to Some PittNet VPN (GlobalProtect) Resources
Resolved - Monitoring confirms the issue has been resolved.
Dec 12, 23:25 EST
Monitoring - Pitt Digital is aware of an issue that affected the ability of some individuals to access certain University resources through PittNet VPN (GlobalProtect) for approximately 30 minutes this afternoon.

Pitt Digital has taken steps to resolve the issue and restore full service. We continue to monitor services closely and will post any additional updates to status.pitt.edu.
Dec 12, 15:25 EST
Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
RESOLVED: Tableau Student Mart Data Sources Temporarily Unavailable
Resolved - Monitoring confirms the issue has been fully resolved.
Dec 9, 11:12 EST
Monitoring - All Tableau Student Mart data sources have been refreshed and are available. You may also have to refresh the data in your view using the separate refresh button (see screenshot for details).

Pitt Digital has resolved the ETL issue that caused this outage. We will be closely monitoring the service tomorrow to ensure continued stability and reliability. Any additional updates will be posted to status.pitt.edu.
Dec 8, 16:34 EST
Identified - Due to an issue with our overnight ETL process, the Student Mart build was delayed this morning, which has resulted in our Tableau Student Mart data sources being temporarily unavailable.

Pitt Digital has begun refreshes for all these st mart data sources in Tableau and expects them to be back up and running very shortly. An update will be posted to status.pitt.edu once all is resolved.

Pitt Digital has identified the cause of the problem and is working to address the ETL issue so that it does not occur again.
Dec 8, 14:59 EST
Dec 8, 2025
Dec 7, 2025
PRISM Unavailable Dec. 5-7 During Extended Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 18:00 EST
Scheduled - PRISM, the University of Pittsburgh’s enterprise financial system, will be unavailable from 6 p.m. on Friday, Dec. 5 until 6 p.m. on Sunday, Dec. 7 while the vendor (OATC) implements the 12.2.14 upgrade to the system.

Users should complete all transactions (including printing) and exit the system before 6 p.m. on Dec. 5, as incomplete transactions will be terminated without notice when the system goes offline.

The maintenance period was scheduled by Pitt Digital in consultation with Financial Operations and the Office of the Controller.

This maintenance is part of vendor-recommended best practices to ensure high levels of availability, secure work environments, and continued reliability and stability of critical systems. Pitt Digital will monitor progress, and in the unlikely event an issue or problem arises, the system will be reverted to its original configuration and an update will be posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bill Rupp of Pitt Digital.
Dec 1, 08:38 EST
Student Information System Unavailable This Weekend During Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 23:00 EST
Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable briefly during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight Saturday, Dec. 6, at 11 p.m. until Sunday, Dec. 7, at 8 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This update released by Oracle/PeopleSoft involves deployment of Student Financials and Financial Aid regulatory patches. This update will be completed sometime within the maintenance window and will not entail a complete outage, as deployment will take place in rolling fashion. However, users that are connected to the system when the update occurs may encounter an error and have to log back in. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on Dec. 6. Incomplete entries will be terminated without notice when the system goes briefly offline for the update.

The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu/. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Dec 1, 11:29 EST
Dec 6, 2025
Dec 5, 2025
Dec 4, 2025
Intermittent Issue Affecting Some Alteryx Features
Resolved - Pitt Digital has resolved the intermittent issue affecting the Alteryx gallery. To access the Alteryx gallery, users must 1) be logged in to PittNet VPN, 2) use the web address https://alteryx.pitt.edu/gallery, and 3) be a member of the BI-Alteryx security group. Scheduled workflows remain unaffected by this issue.

If you encounter any issues using Alteryx or other Pitt Digital services, please report them to the Technology Help Desk at +1-412-624-HELP (4357).
Dec 4, 11:34 EST
Update - Intermittent issues are still occurring with Alteryx gallery (alteryx.pitt.edu), although previously scheduled workflows remain unaffected. Pitt Digital is implementing a fix today to resolve the issue. Once the fix is in place, Alteryx users will need to be connected to PittNet VPN to access the gallery, and access will be limited to those in the Bi-Alteryx security group. Updates will continue to be posted to status.pitt.edu.
Dec 4, 10:21 EST
Identified - Pitt Digital has identified the cause of the intermittent Alteryx issue and is working to test a fix. Note that this issue impacts only access to https://alteryx.pitt.edu/gallery and does not affect users' ability to use Alteryx locally. Updates will continue to be posted to status.pitt.edu.
Dec 3, 12:33 EST
Investigating - Pitt Digital is aware of an intermittent issue that is affecting some features of Alteryx, a service used by members of the Pitt community for data extraction, transformation, geospatial mapping, and predictive analytics.

Individuals affected by the issue may not be able to access alteryx.pitt.edu consistently, open workflows from the server, or access the server gallery. Some individuals may also have experienced delays in their scheduled workflows this morning, but these workflows should now be running on schedule.

Pitt Digital is working with our vendor partners to resolve the issue and restore full service. Updates will be posted to status.pitt.edu as more information becomes available.
Dec 2, 11:07 EST
Dec 3, 2025
Dec 2, 2025
RESOLVED: Intermittent Issue Affecting Campaign Monitor Access
Resolved - Monitoring confirms the issue has been resolved.
Dec 2, 17:29 EST
Monitoring - Pitt Digital has taken steps to resolve the issue and restore full service. We continue to monitor the service to ensure continued stability and reliability. Additional updates will be posted to status.pitt.edu as needed.
Dec 2, 11:29 EST
Identified - Pitt Digital continues working to fully resolve the intermittent issue. Additional updates will be posted to status.pitt.edu.
Dec 2, 10:04 EST
Investigating - Pitt Digital is aware of an intermittent issue that is affecting the ability of some individuals to access Campaign Monitor, a service used by some departments to send email communications to their list of subscribers. Individuals affected by the issue may not be able to proceed past the loading screen when attempting to log in.

Pitt Digital is working with the vendor to resolve the issue and restore full service as quickly as possible. Updates will be posted to status.pitt.edu.
Dec 1, 16:49 EST
Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

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