IT Service Status
All Systems Operational
Box (pitt.box.com)   Operational
Central Directory Service   Operational
Cognos   Operational
CourseWeb   Operational
Digital Signage   Operational
DocuSign Digital Signature Service   Operational
Electronic Lab Notebooks (LabArchives)   Operational
Email Operational
My Pitt Email   Operational
Enterprise Spam and Virus Filter   Operational
Advanced Threat Protection   Operational
Emergency Notification Service   Operational
Enterprise Active Directory   Operational
Enterprise Web Infrastructure   Operational
Faculty Information System (Elements)   Operational
lynda.pitt.edu (online training)   Operational
Manage My Account   Operational
My Pitt Operational
my.pitt.edu   Operational
Ask Cathy   Operational
My Pitt Video   Operational
Network Operational
eduroam   Operational
Guest Wireless   Operational
PittNet   Operational
Wireless PittNet   Operational
Wireless PittNet Fast   Operational
Pitt Gaming Network   Operational
NotifyU Text Updates   Operational
Office 365 Operational
OneDrive for Business   Operational
SharePoint Online   Operational
Skype for Business   Operational
Office ProPlus   Operational
PeopleSoft (Student Information System)   Operational
Pitt App Store   Operational
Pitt on the Hub (online software store)   ? Operational
Pitt Passport Operational
Single Sign-On   Operational
Multi-factor Authentication   Operational
Pitt Printing   Operational
Qualtrics Survey Service   Operational
Secure Remote Access   Operational
Software Download Service   Operational
Tableau   Operational
Voice Services/Telecommunications   Operational
Avaya Phones   Operational
Skype for Business Phones   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Panopto, the service provider for Pitt Video, has scheduled system maintenance outside the University’s standard downtime period on Saturday, Dec. 15, between 7 p.m. and 11 p.m. Users of Pitt Video will not be able to access recordings or upload new videos.

Once the maintenance is complete, Pitt Video will have the following enhancements:

• An easier-to-use, scalable interface with expanding and collapsing navigation
• Improved analytics to determine user engagement
• An updated Panopto recorder (version 5.8) for video creators to install and use

Please contact the 24/7 Technology Help Desk at 412-624-HELP (4357) if you have questions regarding this announcement.
Posted on Dec 6, 09:25 EST
Past Incidents
Dec 11, 2018
Completed - The scheduled maintenance has been completed.
Dec 11, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 07:00 EST
Scheduled - Kivuto, the service provider for Pitt on the Hub (online software store), will perform vendor maintenance on Tuesday, Dec. 11, beginning at 7 a.m.

Downloading software through pitt.onthehub.com—including Microsoft software for personal purchase by students, faculty, and staff—will be unavailable for up to three hours while work is completed. The University’s Software Download Service (software.pitt.edu) is not affected by this maintenance.

Please contact the 24/7 Help Desk at 412-624-HELP (4357) if you have questions regarding this announcement.
Dec 5, 16:46 EST
Dec 10, 2018
Resolved - This incident has been resolved.
Dec 10, 15:50 EST
Update - Microsoft has resolved the intermittent issue that affected access to Pitt Email for some students, faculty, and staff. Full service has been restored.
Dec 10, 15:49 EST
Investigating - Microsoft is experiencing an intermittent issue that is affecting access to Pitt Email for some students, faculty, and staff. Microsoft is aware of the issue and working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Dec 10, 12:56 EST
Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - Microsoft has resolved the issue with its Office 365 service that caused delays in the delivery of attachments received through Pitt Email yesterday. Full service has been restored.

Please contact the 24/7 Technology Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Dec 7, 10:11 EST
Investigating - Microsoft is experiencing an issue with its Office 365 service that is causing a delay in the delivery of attachments received through Pitt Email. Microsoft is aware of the issue and working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 Technology Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Dec 6, 14:28 EST
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018

No incidents reported.