All Systems Operational
Account Management Operational
Box (pitt.box.com) Operational
Central Directory Service (CDS) Operational
Cognos Operational
CourseWeb (Blackboard Learn) Operational
Electronic Research Notebooks (LabArchives) Operational
Email Operational
Pitt Email and Calendar Operational
Enterprise Spam and Virus Filter Operational
Advanced Threat Protection Operational
Emergency Notification Service (ENS) Operational
Enterprise Active Directory (AD) Operational
Enterprise Digital Signage Operational
Enterprise Web Infrastructure (EWI) Operational
eSignature Service (DocuSign) Operational
Faculty Information System (Elements) Operational
Lecture Capture (Panopto/Pitt Video) Operational
LinkedIn Learning Operational
Microsoft Office 365 Operational
Microsoft OneDrive Operational
My Sites (SharePoint Online) Operational
Skype for Business Operational
Office ProPlus Operational
Teams Operational
My Pitt website Operational
my.pitt.edu Operational
AskCathy Service Discovery Operational
Online Survey System (Qualtrics) Operational
NotifyU Text Messaging Service Operational
Pitt on the Hub (online software store) ? Operational
Pitt Passport Operational
Single Sign-On Operational
Multifactor Authentication (Duo) Operational
Pitt Print Operational
PittNet Wi-Fi and Wired Networks Operational
PittNet Wired Network Operational
PittNet Wi-Fi Operational
PittNet Guest Wi-Fi Operational
PittNet Gaming Network Operational
PittNet VPN (Pulse Secure) Operational
WIRELESS-PITTNET-FAST Operational
Eduroam Operational
PRISM Operational
Residence Hall Wi-Fi (MyResNet) Operational
Software Download Service Operational
Student Information System (PeopleSoft) Operational
Tableau Operational
Voice Services / Telecommunications Operational
Digital Voice / Unified Communications (Skype for Business) Operational
Telecommunications (Avaya) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 19, 2020

No incidents reported today.

Feb 18, 2020

No incidents reported.

Feb 17, 2020
Resolved - The issue that affected access to the Faculty Information System (Elements) has been resolved and full service has been restored.
Feb 17, 12:06 EST
Investigating - An issue is affecting access to the Faculty Information System (Elements) through My Pitt (my.pitt.edu) and AskCathy. Pitt Information Technology is aware of the issue and working to restore service as quickly as possible.

In the interim, users can still access the service by logging in to My Pitt, clicking Faculty Information System, then clicking the Home tab after the error message displays.

Updates will be posted as they become available. Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Feb 17, 10:33 EST
Feb 16, 2020
Resolved - Monitoring: Pitt Information Technology has completed emergency network maintenance and restored PittNet Wi-Fi and Wired service to all previously impacted locations. Pitt IT will continue to monitor.
Feb 16, 17:38 EST
Identified - Pitt Information Technology has scheduled emergency network maintenance this afternoon to resolve an isolated service disruption to PittNet Wi-Fi and Wired networks. Network service will be unavailable for up to one hour during the maintenance period in the following additional locations:

• Hillman Library
• Mechanicsburg
• Medical Arts Building
• North Bellefield
• Posvar Hall
• Parkvale Building
• Pymatuning Laboratory of Ecology
• School of Law
• Webster Hall

In addition, Comcast TV service will be unavailable on the Pittsburgh campus, except in residence halls and apartments with MyResNet service.
Feb 16, 14:55 EST
Investigating - Pitt Information Technology is investigating and working to resolve an isolated service disruption to PittNet Wi-Fi and Wired networks affecting Hillman Library, the School of Law, and the Pymatuning Laboratory of Ecology. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Feb 16, 12:55 EST
Feb 15, 2020

No incidents reported.

Feb 14, 2020
Resolved - The issue that affected My Pitt earlier today has been resolved and full service has been restored.
Feb 14, 14:39 EST
Monitoring - Pitt Information Technology has taken steps to address the issue that affected access to My Pitt (my.pitt.edu). My Pitt is back online, and we are continuing to monitor it. Additional updates will be posted as they become available.
Feb 14, 11:30 EST
Investigating - Pitt Information Technology is investigating an issue that is affecting access to My Pitt (my.pitt.edu). Affected users are unable to view the My Pitt landing page after entering their login credentials. In the interim, note that many tasks accessed through My Pitt are also available by searching tasks at AskCathy.pitt.edu. Individuals may also access their Pitt email and calendar by selecting Outlook at portal.office.com.

Pitt Information Technology is working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Feb 14, 09:55 EST
Resolved - The commercial power issues that affected the Hieber Building appear to be resolved. We are continuing to monitor.
Feb 14, 10:16 EST
Identified - Commercial power issues during the past few days have caused intermittent service disruptions in PittNet Wi-Fi and Wired network access and voice services in the Hieber Building. Duquesne Light is aware of the power issues in the area and working to resolve them. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Feb 10, 16:55 EST
Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.