University of Pittsburgh Status

All Systems Operational

Account Management Operational

Box (pitt.box.com) Operational

Box Content API Operational

Box Authentication (OAuth 2.0 / JWT) Operational

Box Uploads/Downloads Operational

Box Login/SSO Operational

Box Uploads/Downloads Operational

Box Collaboration Operational

Box Sharing (Shared Links) Operational

Box Box Website Operational

Box Login/SSO Operational

Box Box Sync Operational

Box Box Drive Operational

Box FTP Operational

Box Login/SSO Operational

Box Uploads/Downloads Operational

Central Directory Service (CDS) Operational

Cognos Operational

Electronic Research Notebooks (LabArchives) Operational

Email Operational

Pitt Email and Calendar Operational

Enterprise Spam and Virus Filter Operational

Advanced Threat Protection Operational

Emergency Notification Service (ENS) Operational

Enterprise Active Directory (AD) Operational

Enterprise Digital Signage Operational

Enterprise Web Infrastructure (EWI) Operational

eSignature Service (DocuSign) Operational

Faculty Information System (Elements) Operational

Learning Management System (Canvas) Operational

Lecture Capture (Panopto/Pitt Video) Operational

LinkedIn Learning Operational

Microsoft Azure Operational

Virtual Computing Lab Operational

Virtual Desktops for Remote Work Operational

Microsoft Office 365 Operational

Microsoft OneDrive Operational

My Sites (SharePoint Online) Operational

Skype for Business Operational

Office ProPlus Operational

Teams Operational

My Pitt website Operational

my.pitt.edu Operational

Online Survey System (Qualtrics) Operational

Oracle Analytics Cloud (OAC) Operational

NotifyU Text Messaging Service Operational

Pitt on the Hub (online software store) Operational

PittNet Wi-Fi and Wired Networks Operational

PittNet Wired Network Operational

PittNet Wi-Fi Operational

PittNet Guest Wi-Fi Operational

PittNet Gaming Network Operational

PittNet VPN (Pulse Secure) Operational

Eduroam Operational

Pitt Passport Operational

Single Sign-On Operational

Multifactor Authentication (Duo) Operational

Pitt Password Manager (LastPass) Operational

Pitt Print Operational

Pitt Worx Operational

PittPAY Operational

PRISM Operational

Residence Hall Wi-Fi (MyResNet) Operational

Software Download Service Operational

Student Information System (PeopleSoft) Operational

Tableau Operational

Voice Services / Telecommunications Operational

Digital Voice / Unified Communications (Skype for Business) Operational

Telecommunications (Avaya) Operational

Zoom Video Conferencing Operational

Zoom Web Portal Operational

Zoom Zoom Video Webinars Operational

Zoom Zoom Meetings Operational

Zoom Cloud Recording Operational

Zoom Zoom Chat Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 13, 2021

No incidents reported today.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

Intermittent Connectivity Issues to Azure Affecting Services

Resolved - Pitt IT has worked with the vendor to resolve the issue that affected access to the Virtual Computing Lab, Virtual Desktops for Remote Work, and other Windows Virtual Desktop (WVD) instances earlier this morning. Full service has been restored.
Apr 10, 08:17 EDT

Investigating - Pitt IT is aware of intermittent connectivity issues to Microsoft Azure that are affecting access to services, including the Virtual Computing Lab, Virtual Desktops for Remote Work, and other Windows Virtual Desktop (WVD) instances.

We are engaged with Microsoft and working to restore service as quickly as possible. Updates will be posted to status.pitt.edu.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Apr 10, 07:15 EDT

Apr 9, 2021

No incidents reported.

Apr 8, 2021

My Pitt Maintenance Scheduled for April 8; No Service Disruption Expected

Completed - The scheduled maintenance has been completed.
Apr 8, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 05:01 EDT

Scheduled - rSmart, the service provider for My Pitt (my.pitt.edu), has scheduled routine maintenance at 5 a.m. on Thursday, April 8.

No service disruptions are anticipated during the maintenance period. Should a service disruption occur, information will be posted to status.pitt.edu.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Apr 6, 08:44 EDT

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

Microsoft DNS Issue Affecting Office 365 and Other Microsoft Services

Resolved - This incident has been resolved.
Apr 1, 18:50 EDT

Monitoring - Microsoft has taken steps to address the issue and all services have been restored. Pitt IT continues to monitor the services and will post additional updates to status.pitt.edu.
Apr 1, 18:49 EDT

Investigating - Microsoft has reported that a DNS issue is affecting access to multiple Microsoft services, including Office 365 and Teams. Microsoft is aware of the issue and working to restore service as quickly as possible. Updates will be posted to status.pitt.edu as details become available.
Apr 1, 18:34 EDT

Service Provider Issue Affecting Box (pitt.box.com)

Resolved - Box has resolved the issue and restored full service.
Apr 1, 08:48 EDT

Monitoring - Box has taken steps to address the issue that affected access to pitt.box.com earlier this morning and reports that services have begun to recover. Pitt IT continues to monitor the service and will post additional updates to status.pitt.edu.
Apr 1, 08:36 EDT

Investigating - Box is experiencing an issue with its service that is affecting access to pitt.box.com. Users may be unable to access content after logging in to the service, or they may be unable to log in entirely.

Box is aware of the issue and working to restore full service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Apr 1, 06:12 EDT

Issue Affecting Network Connectivity at the University Data Center

Resolved - Monitoring confirms that the issue has been fully resolved. We are continuing to work on a root cause analysis.
Apr 1, 08:39 EDT

Monitoring - Pitt Information Technology is working to identify the issue that affected network connectivity at the University Data Center. Our monitoring indicates services are stable. We continue to monitor all services closely and will post additional updates to status.pitt.edu, as needed.
Mar 31, 05:26 EDT

Investigating - Pitt Information Technology is aware of an issue affecting network connectivity at the University Data Center.

Pitt IT is working to resolve the problem and restore full service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Mar 31, 04:55 EDT

Issue Affecting Pitt Passport Single Sign-On Service

Resolved - Monitoring confirms that the issue has been resolved and full service has been restored.
Apr 1, 06:37 EDT

Monitoring - Pitt IT has taken steps to address the issue that affected the ability to log in to some services with Pitt Passport. Our monitoring indicates services are now stable. We continue to monitor the service and will post additional updates to status.pitt.edu, as needed.
Mar 31, 11:18 EDT

Investigating - Pitt Information Technology is aware of an issue affecting the ability to log in to some services with Pitt Passport, the University’s single sign-on service.

We are working to restore full service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Mar 31, 10:47 EDT

Mar 31, 2021

Mar 30, 2021

No incidents reported.