All Systems Operational
Account Management Operational
Box (pitt.box.com) Operational
Box Content API Operational
Box Authentication (OAuth 2.0 / JWT) Operational
Box Uploads/Downloads Operational
Box Login/SSO Operational
Box Uploads/Downloads Operational
Box Collaboration Operational
Box Sharing (Shared Links) Operational
Box Box Website Operational
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Box FTP Operational
Box Login/SSO Operational
Box Uploads/Downloads Operational
Central Directory Service (CDS) Operational
Cognos Operational
Electronic Research Notebooks (LabArchives) Operational
Email Operational
Pitt Email and Calendar Operational
Enterprise Spam and Virus Filter Operational
Advanced Threat Protection Operational
Emergency Notification Service (ENS) Operational
Enterprise Active Directory (AD) Operational
Enterprise Digital Signage Operational
Enterprise Web Infrastructure (EWI) Operational
eSignature Service (DocuSign) Operational
Faculty Information System (Elements) Operational
Learning Management System (Canvas) Operational
Lecture Capture (Panopto/Pitt Video) Operational
LinkedIn Learning Operational
Microsoft Azure Operational
Virtual Computing Lab Operational
Virtual Desktops for Remote Work Operational
Microsoft Office 365 Operational
Microsoft OneDrive Operational
My Sites (SharePoint Online) Operational
Skype for Business Operational
Office ProPlus Operational
Teams Operational
My Pitt website Operational
my.pitt.edu Operational
Online Survey System (Qualtrics) Operational
Oracle Analytics Cloud (OAC) Operational
NotifyU Text Messaging Service Operational
Pitt on the Hub (online software store) ? Operational
PittNet Wi-Fi and Wired Networks Operational
PittNet Wired Network Operational
PittNet Wi-Fi Operational
PittNet Guest Wi-Fi Operational
PittNet Gaming Network Operational
PittNet VPN (Pulse Secure) Operational
Eduroam Operational
Pitt Passport Operational
Single Sign-On Operational
Multifactor Authentication (Duo) Operational
Pitt Password Manager (LastPass) Operational
Pitt Print Operational
Pitt Worx Operational
PittPAY Operational
PRISM Operational
Residence Hall Wi-Fi (MyResNet) Operational
Software Download Service Operational
Student Information System (PeopleSoft) Operational
Tableau Operational
Voice Services / Telecommunications Operational
Digital Voice / Unified Communications (Skype for Business) Operational
Telecommunications (Avaya) Operational
Zoom Video Conferencing Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 13, 2021

No incidents reported today.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021
Resolved - Pitt IT has worked with the vendor to resolve the issue that affected access to the Virtual Computing Lab, Virtual Desktops for Remote Work, and other Windows Virtual Desktop (WVD) instances earlier this morning. Full service has been restored.
Apr 10, 08:17 EDT
Investigating - Pitt IT is aware of intermittent connectivity issues to Microsoft Azure that are affecting access to services, including the Virtual Computing Lab, Virtual Desktops for Remote Work, and other Windows Virtual Desktop (WVD) instances.

We are engaged with Microsoft and working to restore service as quickly as possible. Updates will be posted to status.pitt.edu.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Apr 10, 07:15 EDT
Apr 9, 2021

No incidents reported.

Apr 8, 2021
Completed - The scheduled maintenance has been completed.
Apr 8, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 05:01 EDT
Scheduled - rSmart, the service provider for My Pitt (my.pitt.edu), has scheduled routine maintenance at 5 a.m. on Thursday, April 8.

No service disruptions are anticipated during the maintenance period. Should a service disruption occur, information will be posted to status.pitt.edu.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Apr 6, 08:44 EDT
Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Resolved - This incident has been resolved.
Apr 1, 18:50 EDT
Monitoring - Microsoft has taken steps to address the issue and all services have been restored. Pitt IT continues to monitor the services and will post additional updates to status.pitt.edu.
Apr 1, 18:49 EDT
Investigating - Microsoft has reported that a DNS issue is affecting access to multiple Microsoft services, including Office 365 and Teams. Microsoft is aware of the issue and working to restore service as quickly as possible. Updates will be posted to status.pitt.edu as details become available.
Apr 1, 18:34 EDT
Resolved - Box has resolved the issue and restored full service.
Apr 1, 08:48 EDT
Monitoring - Box has taken steps to address the issue that affected access to pitt.box.com earlier this morning and reports that services have begun to recover. Pitt IT continues to monitor the service and will post additional updates to status.pitt.edu.
Apr 1, 08:36 EDT
Investigating - Box is experiencing an issue with its service that is affecting access to pitt.box.com. Users may be unable to access content after logging in to the service, or they may be unable to log in entirely.

Box is aware of the issue and working to restore full service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Apr 1, 06:12 EDT
Resolved - Monitoring confirms that the issue has been fully resolved. We are continuing to work on a root cause analysis.
Apr 1, 08:39 EDT
Monitoring - Pitt Information Technology is working to identify the issue that affected network connectivity at the University Data Center. Our monitoring indicates services are stable. We continue to monitor all services closely and will post additional updates to status.pitt.edu, as needed.
Mar 31, 05:26 EDT
Investigating - Pitt Information Technology is aware of an issue affecting network connectivity at the University Data Center.

Pitt IT is working to resolve the problem and restore full service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Mar 31, 04:55 EDT
Resolved - Monitoring confirms that the issue has been resolved and full service has been restored.
Apr 1, 06:37 EDT
Monitoring - Pitt IT has taken steps to address the issue that affected the ability to log in to some services with Pitt Passport. Our monitoring indicates services are now stable. We continue to monitor the service and will post additional updates to status.pitt.edu, as needed.
Mar 31, 11:18 EDT
Investigating - Pitt Information Technology is aware of an issue affecting the ability to log in to some services with Pitt Passport, the University’s single sign-on service.

We are working to restore full service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Mar 31, 10:47 EDT
Mar 31, 2021
Mar 30, 2021

No incidents reported.