All Systems Operational
Account Management Operational
Box (pitt.box.com) Operational
Box Content API Operational
Box Authentication (OAuth 2.0 / JWT) Operational
Box Uploads/Downloads Operational
Box Login/SSO Operational
Box Uploads/Downloads Operational
Box Collaboration Operational
Box Sharing (Shared Links) Operational
Box Box Website Operational
Box Login/SSO Operational
Box Box Sync Operational
Box Box Drive Operational
Box FTP Operational
Box Login/SSO Operational
Box Uploads/Downloads Operational
Central Directory Service (CDS) Operational
Cognos Operational
Electronic Research Notebooks (LabArchives) Operational
Email Operational
Pitt Email and Calendar Operational
Enterprise Spam and Virus Filter Operational
Advanced Threat Protection Operational
Emergency Notification Service (ENS) Operational
Enterprise Active Directory (AD) Operational
Enterprise Digital Signage Operational
Enterprise Web Infrastructure (EWI) Operational
eSignature Service (DocuSign) Operational
Faculty Information System (Elements) Operational
Learning Management System (Canvas) Operational
Lecture Capture (Panopto/Pitt Video) Operational
LinkedIn Learning Operational
Microsoft Azure Operational
Virtual Computing Lab Operational
Virtual Desktops for Remote Work Operational
Microsoft Office 365 Operational
Microsoft OneDrive Operational
My Sites (SharePoint Online) Operational
Skype for Business Operational
Office ProPlus Operational
Teams Operational
My Pitt website Operational
my.pitt.edu Operational
Online Survey System (Qualtrics) Operational
Oracle Analytics Cloud (OAC) Operational
NotifyU Text Messaging Service Operational
Pitt on the Hub (online software store) ? Operational
PittNet Wi-Fi and Wired Networks Operational
PittNet Wired Network Operational
PittNet Wi-Fi Operational
PittNet Guest Wi-Fi Operational
PittNet Gaming Network Operational
PittNet VPN (Pulse Secure) Operational
Eduroam Operational
Pitt Passport Operational
Single Sign-On Operational
Multifactor Authentication (Duo) Operational
Pitt Print Operational
Pitt Worx Operational
PittPAY Operational
PRISM Operational
Residence Hall Wi-Fi (MyResNet) Operational
Software Download Service Operational
Student Information System (PeopleSoft) Operational
Tableau Operational
Voice Services / Telecommunications Operational
Digital Voice / Unified Communications (Skype for Business) Operational
Telecommunications (Avaya) Operational
Zoom Video Conferencing Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2021

No incidents reported today.

Jan 23, 2021

No incidents reported.

Jan 22, 2021
Service Provider Issue Affecting Inbound Phone Calls to Bradford Campus
Resolved - The service provider has resolved the issue that affected incoming phone calls to the University of Pittsburgh at Bradford. Full service has been restored.
Jan 22, 16:45 EST
Identified - The issue affecting incoming phone calls to the University of Pittsburgh at Bradford is the result of a major fiber line cut in Baltimore, Md., which affects Lumen, the telephone service provider for the Bradford campus. The disruption affects incoming calls to campus phones and softphones being used at home. Outgoing calls from campus phones and softphones are not affected.

Individuals who would like to reach the Bradford campus main number should dial 814-366-6100 instead of 814-362-7500.

The service provider has not provided an estimated time for repair. Repair personnel are on site, but safety issues at the site are delaying repair.

Additional updates will be posted to status.pitt.edu as they become available.
Jan 21, 09:55 EST
Investigating - A telephone service provider for the Bradford campus is experiencing an issue that is affecting inbound calls to Bradford campus phones.

The service provider is aware of the issue and working to restore service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Jan 20, 17:32 EST
Jan 21, 2021
Jan 20, 2021
Jan 19, 2021
Network Issue Causing Intermittent Service Interruptions
Resolved - Services at the University's data center have remained stable. The issue has been fully resolved.
Jan 19, 08:40 EST
Monitoring - Pitt IT has resolved the issue that affected network services earlier this morning. Full service has been restored. Pitt IT is continuing to monitor the affected services and is working on a root cause analysis.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Jan 18, 07:03 EST
Investigating - A network issue has resulted in intermittent loss of services at the University’s data center.

Pitt IT network engineers and service providers are working to resolve the issue and restore service as quickly as possible. Users will experience intermittent authentication and access to pitt.edu sites until the issue is resolved.

Updates will post additional updates to status.pitt.edu as they become available.
Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Jan 18, 06:45 EST
Jan 18, 2021
Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Intermittent DNS Issue Affecting Some Users’ Access to University Services
Resolved - The intermittent DNS issue that affected some users’ access to University services yesterday has been resolved and full service has been restored.
Jan 15, 09:11 EST
Update - Our monitoring indicates the intermittent DNS issue that affected some users’ access to University services, including My Pitt (my.pitt.edu), has resurfaced. Pitt IT is engaged with the service provider and working to restore full access as quickly as possible. Additional updates will be posted to status.pitt.edu.
Jan 14, 12:42 EST
Monitoring - The service provider has resolved the intermittent DNS issue that affected some users’ access to University services, including My Pitt (my.pitt.edu). Pitt IT is continuing to monitor the issue and will post additional updates to status.pitt.edu, as needed.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Jan 14, 11:28 EST
Update - We are continuing to investigate this issue.
Jan 14, 10:06 EST
Investigating - Pitt Information Technology is aware of an intermittent DNS issue that is affecting some users’ access to University services, including My Pitt (my.pitt.edu).

Pitt IT is working closely with the service provider to restore full access as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Jan 14, 10:05 EST
Jan 14, 2021
My Pitt Maintenance Scheduled for Jan. 14; No Service Disruption Expected
Completed - The scheduled maintenance has been completed.
Jan 14, 05:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 05:00 EST
Scheduled - rSmart, the service provider for My Pitt (my.pitt.edu), has scheduled routine maintenance at 5 a.m. on Thursday, Jan. 14.

No service disruptions are anticipated during the maintenance period. Should a service disruption occur, information will be posted to status.pitt.edu.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Jan 13, 15:07 EST
Jan 13, 2021

No incidents reported.

Jan 12, 2021
Issue affecting Tableau access has been resolved
Resolved - Pitt Information Technology has resolved an issue that temporarily affected access to Tableau earlier today. Full service was restored after Pitt IT engineers rebooted the server.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Jan 12, 13:19 EST
Issue Affecting Access to Oracle Analytics Cloud (OAC)
Resolved - The issue that affected access to Oracle Analytics Cloud (OAC) yesterday has been resolved and full service has been restored.
Jan 12, 08:50 EST
Update - We are continuing to investigate this issue.
Jan 11, 17:27 EST
Investigating - Pitt Information Technology has identified an issue that is affecting access to Oracle Analytics Cloud (OAC), an enterprise analytics environment used for analysis and reporting of financial data. We are working with the service provider to resolve the problem and restore service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Jan 11, 14:05 EST
Jan 11, 2021
Jan 10, 2021

No incidents reported.

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