All Systems Operational

Canvas Operational
Learning Management System Operational
Pitt Professional Operational
Email and Calendar (Microsoft Outlook) Operational
Emergency Notification Service (ENS) Operational
Login Services Operational
Central Directory Service (CDS) Operational
Duo Multifactor Authentication Operational
Enterprise Active Directory Operational
Pitt Passport Single Sign-On Operational
Microsoft Teams Operational
PeopleSoft/HighPoint CX (Student Information System) Operational
PRISM Operational
Wired and Wi-Fi Networks Operational
MyResNet (Boldyn Residential Wi-Fi) Operational
PittNet Wired Network Operational
Eduroam Operational
PittNet Wi-Fi Operational
Pitt Guest Wi-Fi Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Zoom Zoom Rooms Operational
Zoom Chatbot Operational
Academic Technologies Operational
Degree Planner Operational
LinkedIn Learning Operational
Pitt Video (Panopto) Operational
Qualtrics Online Survey System Operational
Schedule Builder Operational
Top Hat Operational
Accounts, Access, and Information Security Operational
1Password Password Manager Operational
Account Management (accounts.pitt.edu) Operational
Digital Certificates Operational
Federated Authorization Operational
Find People (find.pitt.edu) Operational
Namecoach Operational
Security Alerts (phishing scams, new vulnerabilities, etc.) Operational
Security Awareness Training (KnowBe4) Operational
Security Vulnerability Assessment (Burp Suite) Operational
Threat Protection Operational
Administrative and Business Systems Operational
DocuSign Operational
IT Billing System (PCR-360) Operational
Perceptive Content Operational
ProShip Operational
Salesforce ERM/CRM Operational
Salesforce Marketing Cloud Operational
Salesforce Recruiting Operational
Salesforce Service Desk Operational
Student Payment System (PittPAY) Operational
Symplectic Elements Operational
TeamDynamix Operational
Communication and Collaboration Operational
Box Uploads/Downloads Operational
Campaign Monitor Operational
Campus Information (University Operators) Operational
Electronic Fax Service (eFax) Operational
Enterprise Digital Signage Operational
Google Workspace Operational
Mailman Mailing Lists Operational
Microsoft 365 Operational
Microsoft OneDrive Operational
Microsoft SharePoint Operational
myPitt (my.pitt.edu) Operational
Namecoach Operational
NotifyU (Rave) Operational
Pitt Mobile Operational
Pitt Workspace Reservations System (Eptura Engage - formerly Condeco) Operational
Voice and Data Services (Telephony) Operational
Data, Reporting, and Analytics Operational
Alteryx Operational
Data Warehouse Operational
Oracle Analytics Cloud Operational
Tableau Operational
Generative AI Tools Operational
Claude for Education Operational
Google Gemini Operational
Google NotebookLM Operational
Microsoft 365 Copilot Chat Operational
PittGPT Operational
Human Resources and Financial Systems Operational
Concur Travel & Expense Operational
Oracle Planning and Budget Cloud Solution (PBCS) Operational
PantherExpress (Jaggaer) Operational
Pitt Worx Operational
Talent Center Operational
Vincent Payment Solutions Operational
IT Support Services Operational
Drop-In Support Operational
Health Sciences Service Desk Operational
Secure Remote Support (BeyondTrust) Operational
Technology Help Desk Operational
Network, Hosting, and Storage Operational
Archiving Services Operational
Cloud Services and Solutions Operational
Enterprise Data Storage Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational
Enterprise Server Hosting Operational
Enterprise Web Hosting (AFS, EWI, Pantheon) Operational
Firewall Operational
GitHub Enterprise Operational
IP Address Management (IPAM) Operational
PittNet VPN (GlobalProtect) Operational
Secure Research Enclave (SRE) Operational
Printing, Desktop and Mobile Computing, and Software Operational
Computing Labs / Virtual Lab Operational
Enterprise Device Management Operational
Enterprise Virtual Desktop Hosting Operational
Pitt on the Hub (online software store) Operational
PittPrint Operational
Software Download Service (software.pitt.edu) Operational
Research Operational
Enterprise Data Transfer Operational
InfoReady Review Operational
LabArchives Operational
Overleaf Operational
Research Computing and Data (RCD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Alumni Hall & Barco Law Network Interruptions July 8-9 During Maintenance Jul 8, 2026 19:00 - Jul 9, 2026 07:00 EDT

PittNet Wi-Fi and wired service will be intermittently interrupted on floors in both Alumni Hall and the Barco Law Building between Wednesday, July 8, at 7 p.m. and 7 a.m. on Thursday, July 9. Users may experience one or more rolling outages — typically for one to two hours — per floor during this window. The team will monitor progress and post updates to https://status.pitt.edu if significant changes or delays occur.

This work is part of Pitt Digital's network modernization initiative to install nearly 4,000 new Wi-Fi access points and upgrade wired network connections across the Pittsburgh campus. Learn more at https://digital.pitt.edu/wifi.

Submit a ticket to the Technology Help Desk at https://services.pitt.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=o5aAWpZljf0_&RequestorType=Service or call 412-624-HELP (4357) if you have questions or experience issues with wired or Wi-Fi service after the maintenance period. This effort is led by Lou Passarello, Pitt Digital Operations.
Posted on Jul 07, 2026 - 11:08 EDT

Active Directory Cleanup and Brief Maintenance Occurs Friday Jul 10, 2026 17:30-18:30 EDT

Pitt Digital will disable Active Directory entries — records that manage device authentication and access to University resources — that have not been used in six months or more. This annual cleanup, developed in collaboration with the University’s Internal Audit department, is part of our ongoing process for keeping the directory current and reducing security exposure.

Additional information on the cleanup is available in the “Unused Computer Objects” section of our Security Remediation Guidance for IT Administrators article, found at https://services.pitt.edu.

This change should have little to no impact on faculty and staff. In rare cases, a user may attempt to log in with a device that has not connected to the Pitt domain in six months or more. If that happens, the device will be unable to connect, and you should call the Technology Help Desk at +1-412-624-HELP (4357) to have the entry re-enabled.

Separately, Microsoft will perform brief maintenance on Active Directory from 5:30 to 6:30 p.m. that evening. This is unrelated to the cleanup and is not expected to affect users. Pitt Digital will be actively engaged with Microsoft throughout the maintenance window. In the unlikely event an issue arises, the system will be returned to its original configuration and updates will be posted here.
Posted on Jul 06, 2026 - 14:25 EDT
Jul 7, 2026

No incidents reported today.

Jul 6, 2026

No incidents reported.

Jul 5, 2026
Student Information System Unavailable This Weekend During Maintenance
Completed - The scheduled maintenance has been completed.
Jul 5, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 23:00 EDT
Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place ,b>overnight from Saturday, July 4, at 11 p.m. until Sunday, July 5, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This maintenance is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on July 4. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Jun 29, 08:45 EDT
Jul 4, 2026
Jul 3, 2026
Overnight Network Interruptions July 2-3 Impacting Multiple Buildings
Completed - The scheduled maintenance has been completed.
Jul 3, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 20:00 EDT
Scheduled - Pitt Digital will perform network upgrades Thursday, July 2, at 8 p.m. through 4 a.m. on Friday, July 3. The locations listed below may experience brief, intermittent interruptions (typically around 15 minutes) to PittNet Wi-Fi, wired connectivity, phone service, and related network services, including cloud and external resource access and GlobalProtect VPN remote access. MyResNet Wi-Fi is not affected.

Arena & Sports Performance Center
Brackenridge Hall
Bruce Hall
Carrillo Street Steam Plant
Charles L. Cost Sports Center
Crabtree Hall
Darragh Street Apartments
Eureka Building
Fitzgerald Field House
Holland Hall
Litchfield Towers A/B/C
Lothrop Hall
McCormick Hall
Murdoch Building
Oak Hill Commons
Petersen Events Center
Petersen Sports Complex
Public Health Building
Public Safety Building
Scaife Hall
Towerview Garage
Trees Hall
Upper Campus Central Utility Plant
Victoria Building

Pitt Digital scheduled these windows to minimize disruption to campus operations. The team will monitor all maintenance and post updates to https://status.pitt.edu if significant changes or delays occur.

This work is part of Pitt Digital's network modernization initiative to install nearly 4,000 new Wi-Fi access points and upgrade wired network connections across the Pittsburgh campus. Learn more at https://digital.pitt.edu/wifi.

If any of these windows conflict with a critical activity in your area, or if you experience issues or have questions, submit a ticket to the Technology Help Desk at https://services.pitt.edu/TDClient/33/Portal/Requests/Service/84/PittNet/Request or call +1-412-624-HELP (4357).
Jul 1, 08:21 EDT
Issue Affecting Microsoft Teams Calling
Resolved - This incident has been resolved.
Jul 3, 00:25 EDT
Monitoring - Calling has been restored following a corrected certificate issue on our service provider's end. Pitt Digital will continue monitoring to confirm stability before marking this incident resolved.
Jul 2, 12:44 EDT
Update - Pitt Digital continues to investigate. Calls to and from the Technology Help Desk are also affected. To request support, submit a ticket at https://services.pitt.edu using "Request Help."
Jul 2, 11:15 EDT
Investigating - Pitt Digital is investigating an issue affecting inbound and outbound calls made through Microsoft Teams. If your University phone number is tied to Teams, you may be unable to place or receive calls at this time.

In an emergency: Use a mobile phone or a line not tied to Teams to reach Pitt Police at 412-624-2121. Calls placed from a Teams-connected phone may not go through.

• Bradford campus: 814-368-3211
• Greensburg campus: 724-836-9865
• Johnstown campus: 814-269-7005
• Pittsburgh campus: 412-624-2121
• Titusville campus: 814-827-4488

Dial 911 for any off-campus emergencies.

Pitt Digital is working to identify the cause and restore full calling as quickly as possible. Updates will be posted to status.pitt.edu.
Jul 2, 10:16 EDT
Jul 2, 2026
Allen Hall Network Interruptions July 1-2 During Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 19:00 EDT
Scheduled - PittNet Wi-Fi and wired service will be intermittently interrupted on floors in Allen Hall between 7 p.m. Wednesday, July 1, and 7 a.m. Thursday, July 2. Users may experience one or more rolling outages — typically for one to two hours — per floor during this window.

Pitt Digital scheduled this maintenance late at night after spring term to minimize disruption to campus operations. The team will monitor progress and post updates to https://status.pitt.edu if significant changes or delays occur.

This work is part of Pitt Digital's network modernization initiative to install nearly 4,000 new Wi-Fi access points and upgrade wired network connections across the Pittsburgh campus. Learn more at https://digital.pitt.edu/wifi.

Please submit a ticket to the Technology Help Desk at https://services.pitt.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=o5aAWpZljf0_&RequestorType=Service or call 412-624-HELP (4357) if you have questions or experience issues with wired or Wi-Fi service after the maintenance period. This effort is led by Lou Passarello, Pitt Digital Operations.
Jun 30, 09:59 EDT
Jul 1, 2026
PRISM Unavailable Overnight June 30-July 1 During Fiscal Year-End Activity
Completed - The scheduled maintenance has been completed.
Jul 1, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 17:30 EDT
Scheduled - PRISM, the University of Pittsburgh’s enterprise financial system, will be taken offline and unavailable from Tuesday, June 30, at 5:30 p.m. through Wednesday, July 1, at 6 a.m.

The maintenance is necessary to facilitate the processes that begin the closing of FY26 and the opening of FY27 within the PRISM system. The maintenance period was scheduled by Pitt Digital in consultation with Financial Operations and the Office of the Controller. The dates were selected to minimize disruption to users.

Users should exit the system prior to 5:30 p.m. on Tuesday, June 30, and not attempt to re-enter the system until after 6 a.m. on Wednesday, July 1. Your access will be terminated without notice at 5:30 p.m. on June 30, and all processes (printing, faxing, reporting, data entry, etc.) must be completed and saved prior to that time. Any data not saved or processes that are not completed by 5:30 p.m. on Tuesday, June 30, will be lost.

Important Reminder:
• As of July 1, 2026, if you are entering GL transactions for the JUN-26 period, you MUST change the default period from JUL-26 to JUN-26.

To ensure a smooth transition, PRISM users in the Office of the Controller, Financial Operations, and the Office of Human Resources have participated in testing. Pitt Digital will monitor progress and actively engage with the PRISM vendor (OATC) during the maintenance window. In the unlikely event that an issue or problem arises, the vendor will revert PRISM to its original configuration and Pitt Digital will post an update to https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Nick Contis of Pitt Digital’s Enterprise Applications team.
Jun 23, 09:03 EDT
Jun 30, 2026
Jun 29, 2026
Action May Be Required Following PittNet Wi-Fi Certificate Update
Resolved - This incident has been resolved.
Jun 29, 11:37 EDT
Monitoring - As a reminder, PittNet Wi-Fi’s security certificate was recently renewed. Those experiencing certificate-related trouble connecting to PittNet Wi-Fi or GlobalProtect VPN can resolve the issue by doing one of the following:

• Accept the renewed certificate when prompted during connection. Search "Understanding Certificate Upgrades and Connecting to WIRELESS-PITTNET" at https://services.pitt.edu for step-by-step instructions.
• Forget PittNet Wi-Fi on your device and reconnect.

If you continue to experience issues, submit a ticket to the Technology Help Desk at (https://digital.pitt.edu/helprequest) or call +1-412-624-HELP (4357).
Jun 22, 11:52 EDT
Jun 28, 2026
PeopleSoft Impacted June 27-28 During Overnight Maintenance
Completed - The scheduled maintenance has been completed.
Jun 28, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 23:00 EDT
Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable briefly during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight Saturday, June 27, at 11 p.m. until Sunday, June 28, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This upgrade supports readiness for the 2026–27 award year and ensures compliance with federal student aid changes. The update will be completed sometime within the maintenance window and will not entail a complete outage, as deployment will take place in rolling fashion. However, users that are connected to the system when the update occurs may encounter an error and have to log back in.

Be sure to complete all of your work and exit the system before 11 p.m. on June 27. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services. Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout each maintenance period.

In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to http://status.pitt.edu. The systems will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at http://pi.tt/helprequest or call +1- 412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Jun 22, 13:30 EDT
Jun 27, 2026
Jun 26, 2026
Reminder: Overnight Network Maintenance June 25 and July 2, 9 Impacts Multiple Locations
Completed - The scheduled maintenance has been completed.
Jun 26, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 20:00 EDT
Scheduled - Pitt Digital will be performing network infrastructure upgrades during three remaining overnight maintenance windows in June and July from 8 p.m. to 4 a.m. on each date.

During these periods, the buildings listed below may experience one or more brief, intermittent interruptions — typically around 15 minutes — to PittNet Wi-Fi, wired connectivity, telephony, and related network services, including internet access to cloud providers and external resources, as well as remote access via PittNet Virtual Private Network (GlobalProtect). MyResNet Wi-Fi service is not impacted.

Thursday, June 25 (8 p.m. – 4 a.m.)
• Allen Hall
• Amos Hall
• Benedum Hall
• Campus Recreation and Wellness Center
• Falk School
• Fraternity Housing Complex
• Gardner Steel Conference Center
• Irvis Hall
• Nordenberg Hall
• O’Hara Student Center
• Old Engineering Hall
• Panther Hall
• Soldiers & Sailors Memorial Hall
• Space Research Coordination Center
• Thaw Hall
• University Club
• University Hall
• Van de Graaff Building

Thursday, July 2 (8 p.m. – 4 a.m.)
• Arena & Sports Performance Center
• Brackenridge Hall
• Bruce Hall
• Carrillo Street Steam Plant
• Charles L. Cost Sports Center
• Crabtree Hall
• Darragh Street Apartments
• Eureka Building
• Fitzgerald Field House
• Holland Hall
• Litchfield Towers A/B/C
• Lothrop Hall
• McCormick Hall
• Murdoch Building
• Oak Hill Commons
• Petersen Events Center
• Petersen Sports Complex
• Public Health Building
• Public Safety Building
• Scaife Hall
• Towerview Garage
• Trees Hall
• Upper Campus Central Utility Plant
• Victoria Building

Thursday, July 9 (8 p.m. – 11:59 p.m.)
• Pittsburgh campus
• Regional campuses

Pitt Digital scheduled these windows late at night after spring term to minimize disruption to campus operations. The team will monitor all maintenance and post updates to https://status.pitt.edu if significant changes or delays occur.

If any of these windows conflict with a critical activity in your area, or if you experience issues or have questions, please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357).
Jun 22, 16:01 EDT
Jun 25, 2026
Issue Affecting Access to Short URLs
Resolved - Pitt Digital has resolved the issue that affected access to website addresses shortened through the pi.tt URL shortener. Full service has been restored. We continue to monitor the service closely to ensure continued stability and reliability.
Jun 25, 18:33 EDT
Investigating - Pitt Digital is aware of an issue that is affecting access to website addresses shortened through the pi.tt URL shortener. Individuals affected by the issue may encounter an error message or be redirected to the main www.pitt.edu website.

Pitt Digital is aware of the issue and working to restore full service as quickly as possible. Updates will be posted to status.pitt.edu as more information becomes available.
Jun 25, 17:16 EDT
Jun 24, 2026

No incidents reported.

Jun 23, 2026
Vendor Issue Affecting Claude for Education Performance
Resolved - The vendor has resolved the issue that affected Claude for Education earlier today and restored full service.
Jun 23, 13:21 EDT
Identified - Pitt Digital is aware of a vendor issue that is causing elevated error rates for some users of Claude for Education. The vendor is working to resolve the issue, which affects customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as more details become available.
Jun 23, 10:47 EDT
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