All Systems Operational
Account Management Operational
Box (pitt.box.com) Operational
Central Directory Service (CDS) Operational
Cognos Operational
Electronic Research Notebooks (LabArchives) Operational
Email Operational
Pitt Email and Calendar Operational
Enterprise Spam and Virus Filter Operational
Advanced Threat Protection Operational
Emergency Notification Service (ENS) Operational
Enterprise Active Directory (AD) Operational
Enterprise Digital Signage Operational
Enterprise Web Infrastructure (EWI) Operational
eSignature Service (DocuSign) Operational
Faculty Information System (Elements) Operational
Learning Management System Operational
Canvas Operational
CourseWeb (Blackboard Learn) Operational
Lecture Capture (Panopto/Pitt Video) Operational
LinkedIn Learning Operational
Microsoft Azure Operational
Virtual Computing Lab Operational
Virtual Desktops for Remote Work Operational
Microsoft Office 365 Operational
Microsoft OneDrive Operational
My Sites (SharePoint Online) Operational
Skype for Business Operational
Office ProPlus Operational
Teams Operational
My Pitt website Operational
my.pitt.edu Operational
Online Survey System (Qualtrics) Operational
NotifyU Text Messaging Service Operational
Pitt on the Hub (online software store) ? Operational
Pitt Passport Operational
Single Sign-On Operational
Multifactor Authentication (Duo) Operational
Pitt Print Operational
PittNet Wi-Fi and Wired Networks Operational
PittNet Wired Network Operational
PittNet Wi-Fi Operational
PittNet Guest Wi-Fi Operational
PittNet Gaming Network Operational
PittNet VPN (Pulse Secure) Operational
Eduroam Operational
PittPAY Operational
PRISM Operational
Residence Hall Wi-Fi (MyResNet) Operational
Software Download Service Operational
Student Information System (PeopleSoft) Operational
Tableau Operational
Voice Services / Telecommunications Operational
Digital Voice / Unified Communications (Skype for Business) Operational
Telecommunications (Avaya) Operational
Zoom Video Conferencing Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 26, 2020

No incidents reported today.

Oct 25, 2020
Resolved - A network service interruption that occurred during Pitt IT’s scheduled maintenance period on Sunday, Oct. 25, affected connectivity to University services from PittNet and the internet. The interruption occurred between 12:30 a.m. and 1:15 a.m. and lasted approximately 20 minutes.

Pitt IT is investigating the issue and will post additional details to status.pitt.edu as they become available. In the meantime, departmental IT staff are advised to monitor their network services and report any issues to the 24/7 IT Help Desk at 412-624-HELP (4357).
Oct 25, 03:33 EDT
Oct 24, 2020
Completed - The scheduled maintenance has been completed.
Oct 24, 00:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 00:02 EDT
Scheduled - rSmart, the service provider for My Pitt (my.pitt.edu), has scheduled routine maintenance at midnight on Saturday, Oct. 24.

No service disruptions are anticipated during the maintenance period. Should a service disruption occur, information will be posted to status.pitt.edu.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Oct 23, 16:12 EDT
Oct 23, 2020
Resolved - Pitt IT has confirmed that the service provider has fully resolved the issue that affected access to My Pitt (my.pitt.edu) earlier this morning. Full functionality has been restored.
Oct 23, 13:04 EDT
Monitoring - The service provider has resolved the issue that affected access to My Pitt (my.pitt.edu) earlier this morning. Pitt IT is continuing to monitor the service to confirm full functionality has been restored.
Oct 23, 11:28 EDT
Investigating - Pitt Information Technology is aware of an intermittent issue affecting access to My Pitt (my.pitt.edu). We are working with the vendor to restore full functionality as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Services can still be accessed through their direct URL (for example, software.pitt.edu or accounts.pitt.edu). Direct links to some IT services are also available in the footer of the technology.pitt.edu website.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Oct 23, 10:47 EDT
Oct 22, 2020
Resolved - Apogee has resolved the issue that affected Residence Hall Wi-Fi (MyResNet) service on the second floor of Darragh Street Apartments earlier today. Full service has been restored.
Oct 22, 14:43 EDT
Identified - Apogee is experiencing an issue that is affecting Residence Hall Wi-Fi (MyResNet) service on the second floor of Darragh Street Apartments.

Apogee is aware of the issue and working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Oct 22, 09:38 EDT
Resolved - The commercial power issues that disrupted PittNet connectivity at the Bradford campus yesterday have been resolved. Full network connectivity has been restored.
Oct 22, 08:17 EDT
Identified - Commercial power issues are disrupting PittNet connectivity at the Bradford campus. The service provider is aware of the issue and working to restore power as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions about this announcement.
Oct 21, 19:03 EDT
Oct 21, 2020
Oct 20, 2020

No incidents reported.

Oct 19, 2020
Resolved - Pitt IT's monitoring has confirmed that Box services have been fully restored.
Oct 19, 19:29 EDT
Monitoring - Box is reporting that it has resolved the issue that affected access to its services earlier today. Pitt Information Technology continues to monitor the service.
Oct 19, 15:45 EDT
Investigating - Box is experiencing an issue that is affecting the ability of users to access the service and upload and download content.

Box is aware of the issue and working to restore full service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Oct 19, 10:18 EDT
Resolved - Lumen has fully resolved the issue that affected the the ability of individuals at the Bradford campus to receive calls from outside the University’s phone system. Full service has been restored.
Oct 19, 08:43 EDT
Monitoring - Lumen has repaired the circuit and restored the ability of individuals at the Bradford campus to receive calls from outside the University’s phone system. Forwarding of numbers to the alternative circuit will be removed in coordination with local administrators. Pitt IT is continuing to monitor service.
Oct 15, 15:35 EDT
Identified - The University of Pittsburgh at Bradford is still experiencing an issue that is affecting the ability of individuals to receive calls from outside the University’s phone system. The main number has been rerouted to accept inbound calling. Outbound calls are unaffected by the issue. Lumen, the telephone service provider at the Bradford campus, remains engaged and is working to repair a fiber cut.
Oct 13, 09:03 EDT
Investigating - Lumen, the telephone service provider at the Bradford campus, is experiencing an issue that is affecting the ability of individuals at the Bradford campus to receive calls from outside the University’s phone system.

Lumen is aware of the issue and working to restore full service as quickly as possible. Updates will be posted to status.pitt.edu as they become available.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Oct 12, 10:46 EDT
Oct 18, 2020
Completed - The scheduled maintenance has been completed.
Oct 18, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 19:00 EDT
Scheduled - Vendor maintenance will be performed on the Student Information System (PeopleSoft and PeopleSoft Mobile) beginning at 7 p.m. on Saturday, Oct. 17. This work is expected to last until 7 p.m. on Sunday, Oct. 18.

This routine maintenance is necessary to maintain the security, stability, and reliability of the Student Information System.

PeopleSoft and PeopleSoft Mobile will be unavailable during this maintenance period. The systems will be returned to service earlier if work is completed ahead of schedule.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Oct 14, 16:22 EDT
Completed - The scheduled maintenance has been completed.
Oct 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 12:00 EDT
Scheduled - In order to update the PRISM system with the latest HR patches, it will be necessary to take the system offline beginning at noon on Saturday, Oct. 17, and continuing through 7 a.m. on Sunday, Oct. 18.

Users should be sure to save all work, complete all transactions (including printing and faxing), and exit the system before noon on Saturday. Any work or transactions not completed will be terminated without notice when the system goes offline.

Thank you for your cooperation. Should you have any questions, please contact the 24/7 IT Help Desk at 412-624-HELP (4357).
Oct 16, 14:15 EDT
Completed - The scheduled maintenance has been completed.
Oct 18, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 23:01 EDT
Scheduled - PittNet VPN (Pulse Secure) will be unavailable for up to 30 minutes during scheduled maintenance from 11 p.m. on Saturday, Oct. 17, through 1 a.m. on Sunday, Oct. 18.

Users may not be able to connect until maintenance is complete and any connections in progress may be halted when maintenance begins. The system will be returned to service earlier if work is completed ahead of schedule.

As a reminder, most University resources can be accessed remotely without PittNet VPN. Refer to these guidelines on when PittNet VPN is and is not needed to access University resources: https://www.technology.pitt.edu/blog/vpnremote

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Oct 15, 15:28 EDT
Oct 17, 2020
Oct 16, 2020

No incidents reported.

Oct 15, 2020
Completed - The scheduled maintenance has been completed.
Oct 15, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 05:00 EDT
Scheduled - rSmart, the service provider for My Pitt (my.pitt.edu), has scheduled routine maintenance at 5 a.m. on Thursday, Oct. 15.

No service disruptions are anticipated during the maintenance period. Should a service disruption occur, information will be posted to status.pitt.edu.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Oct 14, 12:48 EDT
Oct 14, 2020

No incidents reported.

Oct 13, 2020
Oct 12, 2020