All Systems Operational

Canvas Operational
Learning Management System Operational
Pitt Professional Operational
Email and Calendar (Microsoft Outlook) Operational
Emergency Notification Service (ENS) Operational
Login Services Operational
Central Directory Service (CDS) Operational
Duo Multifactor Authentication Operational
Enterprise Active Directory Operational
Pitt Passport Single Sign-On Operational
Microsoft Teams Operational
PeopleSoft/HighPoint CX (Student Information System) Operational
PRISM Operational
Wired and Wi-Fi Networks Operational
MyResNet (Boldyn Residential Wi-Fi) Operational
PittNet Wired Network Operational
Eduroam Operational
PittNet Wi-Fi Operational
Pitt Guest Wi-Fi Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Zoom Zoom Rooms Operational
Zoom Chatbot Operational
Academic Technologies Operational
Degree Planner Operational
LinkedIn Learning Operational
Pitt Video (Panopto) Operational
Qualtrics Online Survey System Operational
Schedule Builder Operational
Top Hat Operational
Accounts, Access, and Information Security Operational
1Password Password Manager Operational
Account Management (accounts.pitt.edu) Operational
Digital Certificates Operational
Federated Authorization Operational
Find People (find.pitt.edu) Operational
Namecoach Operational
Security Alerts (phishing scams, new vulnerabilities, etc.) Operational
Security Awareness Training (KnowBe4) Operational
Security Vulnerability Assessment (Burp Suite) Operational
Threat Protection Operational
Administrative and Business Systems Operational
DocuSign Operational
IT Billing System (PCR-360) Operational
Perceptive Content Operational
ProShip Operational
Salesforce ERM/CRM Operational
Salesforce Marketing Cloud Operational
Salesforce Recruiting Operational
Salesforce Service Desk Operational
Student Payment System (PittPAY) Operational
Symplectic Elements Operational
TeamDynamix Operational
Communication and Collaboration Operational
Box Uploads/Downloads Operational
Campaign Monitor Operational
Campus Information (University Operators) Operational
Electronic Fax Service (eFax) Operational
Enterprise Digital Signage Operational
Google Workspace Operational
Mailman Mailing Lists Operational
Microsoft 365 Operational
Microsoft OneDrive Operational
Microsoft SharePoint Operational
myPitt (my.pitt.edu) Operational
Namecoach Operational
NotifyU (Rave) Operational
Pitt Mobile Operational
Pitt Workspace Reservations System (Eptura Engage - formerly Condeco) Operational
Voice and Data Services (Telephony) Operational
Data, Reporting, and Analytics Operational
Alteryx Operational
Data Warehouse Operational
Oracle Analytics Cloud Operational
Tableau Operational
Generative AI Tools Operational
Claude for Education Operational
Google Gemini Operational
Google NotebookLM Operational
Microsoft 365 Copilot Chat Operational
PittGPT Operational
Human Resources and Financial Systems Operational
Concur Travel & Expense Operational
Oracle Planning and Budget Cloud Solution (PBCS) Operational
PantherExpress (Jaggaer) Operational
Pitt Worx Operational
Talent Center Operational
Vincent Payment Solutions Operational
IT Support Services Operational
Drop-In Support Operational
Health Sciences Service Desk Operational
Secure Remote Support (BeyondTrust) Operational
Technology Help Desk Operational
Network, Hosting, and Storage Operational
Archiving Services Operational
Cloud Services and Solutions Operational
Enterprise Data Storage Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational
Enterprise Server Hosting Operational
Enterprise Web Hosting (AFS, EWI, Pantheon) Operational
Firewall Operational
GitHub Enterprise Operational
IP Address Management (IPAM) Operational
PittNet VPN (GlobalProtect) Operational
Secure Research Enclave (SRE) Operational
Printing, Desktop and Mobile Computing, and Software Operational
Computing Labs / Virtual Lab Operational
Enterprise Device Management Operational
Enterprise Virtual Desktop Hosting Operational
Pitt on the Hub (online software store) Operational
PittPrint Operational
Software Download Service (software.pitt.edu) Operational
Research Operational
Enterprise Data Transfer Operational
InfoReady Review Operational
LabArchives Operational
Overleaf Operational
Research Computing and Data (RCD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 3, 2026

PRISM Unavailable Late Friday Evening Oct. 2 During Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 23:00 EDT
Scheduled - PRISM, the University of Pittsburgh’s enterprise financial system, will be unavailable from 11 p.m. Friday, October 2 until 1 a.m. Saturday, October 3 while the vendor (Oracle) completes routine system maintenance.

The maintenance period was chosen to minimize impact on users. Users should complete all transactions (including printing) and exit the system before 11 p.m. on Friday, as incomplete transactions will be terminated without notice when the system goes offline.

In the unlikely event an issue arises, the system will be reverted to its original configuration, and an update will be posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Nick Contis of Pitt Digital.
Sep 30, 14:30 EDT

Oct 2, 2026

RESOLVED: Issue Affecting Access to TeamDynamix (TDX) for Some Departments
Resolved - Monitoring confirms the issue has been fully resolved.
Oct 2, 10:39 EDT
Monitoring - Pitt Digital has worked with the vendor to address the issue that impacted TDX access for some departments earlier this morning. Access has now been restored. Pitt Digital continues to monitor the service to ensure continued reliability and stability. If you had elevated permission levels within TDX that have not been fully restored, please contact the Technology Help Desk for assistance.
Oct 1, 10:02 EDT
Investigating - Pitt Digital is aware of an issue that is affecting access to TeamDynamix (TDX) for some users. The issue may impact departments that use TDX ticketing, project portfolio management, and other services.

This issue does not affect the ability of individuals to submit help requests to Pitt Digital’s Technology Help Desk or use the Knowledge Base and service catalog (services.pitt.edu).

Pitt Digital is working with the vendor to resolve the issue and restore full service as quickly as possible. Updates will be posted to status.pitt.edu as more information becomes available.
Oct 1, 08:24 EDT
RESOLVED: Issue Affecting SMTP Mail Delivery; Pitt Email Not Impacted
Resolved - Pitt Digital has taken steps to resolve the issue that briefly affected the delivery of email messages sent through smtp.pitt.edu earlier this morning. Full service has been restored. We are monitoring the service closely to ensure continued reliability and stability.
Oct 2, 07:59 EDT
Investigating - Pitt Digital is aware of an issue that is affecting the delivery of email messages sent through smtp.pitt.edu. The impact is limited to automated email messages that are sent through certain devices or systems. Messages sent via Pitt Email (Microsoft 365) are not affected.

Pitt Digital is working to resolve the issue as quickly as possible. Updates will be posted to status.pitt.edu as they become available.
Oct 2, 07:48 EDT

Oct 1, 2026

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Vendor Issue Affecting Claude for Education Logins
Resolved - Monitoring confirms the incident has been fully resolved.
Sep 29, 13:51 EDT
Monitoring - The vendor has taken steps to mitigate the issue and restore full service to Claude for Education. Pitt Digital is monitoring the service to ensure continued reliability and stability. Updates will continue to be posted to status.pitt.edu.
Sep 29, 11:15 EDT
Investigating - Pitt Digital is aware of a vendor issue that is causing login issues for some users of Claude for Education. The vendor is working to resolve the issue, which affects customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as more details become available
Sep 29, 11:09 EDT
Monday Evening Maintenance Impacts Several Pitt Websites
Completed - The scheduled maintenance has been completed.
Sep 29, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 21:00 EDT
Scheduled - On Monday, Sept. 28, the following University websites may be unreachable between 9 p.m. and midnight while Pitt Digital performs EWI server maintenance:

• cs.upj.pitt.edu
• lrdc.pitt.edu
• pcb.pitt.edu

If you experience any issues with websites outside of this window, please submit a request to the Technology Help Desk at https://services.pitt.edu/TDClient/33/Portal/Requests/Service/239/Technology-Help-Request/Request or call +1-412-624-HELP (4357). This effort is being led by Cathy Collins, Pitt Digital Data Enablement.
Sep 24, 11:28 EDT

Sep 28, 2026

Sep 27, 2026

Student Information System Unavailable This Weekend During Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 23:00 EDT
Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, Sept. 26, at 11 p.m. until Sunday, Sept. 27, at noon. The maintenance will be performed by the vendor, Sierra-Cedar.

This maintenance is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on Sept. 26. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems
Sep 21, 09:06 EDT
Pitt Worx Unavailable This Weekend During Extended Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 22:00 EDT
Scheduled - Pitt Worx will be unavailable from Friday, Sept. 25, at 10 p.m. until Sunday, Sept. 27, at 7 a.m. while the vendor (Oracle) performs an upgrade to Oracle Cloud Infrastructure Identity and Access Management (IAM). Those who need to submit timecards for the week of Sept. 20-26 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, Sept. 28.

This maintenance period was determined according to Oracle’s maintenance schedule.
The HCM Solutions Team has completed checks to ensure that the system is ready for the update and will be actively engaged with Oracle throughout the maintenance period. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at https://status.pitt.edu/.

Please submit a request to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.

For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 22, 10:51 EDT

Sep 26, 2026

Talent Center Unavailable Overnight Sept. 25-26 During Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 25, 13:38 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:00 EDT
Scheduled - Talent Center will be unavailable from midnight Friday, Sept. 25 until 4 a.m. Saturday, Sept. 26, while the system receives an upgrade mandated by the vendor. This maintenance period was determined by the vendor (Oracle).

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 21, 08:24 EDT

Sep 25, 2026

RESOLVED: Vendor Issue Affecting Ability of Teams Desk Phones to Make and Receive Calls
Resolved - Monitoring confirms the issue has been fully resolved.
Sep 25, 14:54 EDT
Monitoring - Microsoft has resolved their issue that affected the ability of some Teams desk phones to make and receive calls earlier this morning. Full service has been restored. Pitt Digital continues to monitor the service closely to ensure continued reliability and stability.
Sep 25, 07:47 EDT
Investigating - Pitt Digital is aware of a Microsoft issue that is affecting the ability of some Teams desk phones to make and receive calls.

As a workaround, Teams desk phone users can use the Teams app on their computer or mobile device to place and receive calls. This issue does not affect calling via the Teams app or legacy Avaya desk phones.

Pitt Digital is working with the vendor to resolve the issue and restore full service as quickly as possible. Updates will be posted to status.pitt.edu as more information becomes available.
Sep 25, 02:21 EDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Talent Center Unavailable Sept. 23 During Evening Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 19:00 EDT
Scheduled - Talent Center will be unavailable 7–9 p.m. on Wednesday, September 23, while the system receives enhancements. The maintenance window has been determined by the HCM Solutions Team.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 16, 08:48 EDT

Sep 22, 2026

No incidents reported.

Sep 21, 2026

RESOLVED: Issue Affecting Lecture Capture (Panopto)
Resolved - Monitoring confirms the issue is fully resolved.
Sep 21, 15:36 EDT
Monitoring - Pitt Digital has worked with the vendor to resolve the issue that affected access to Lecture Capture (Panopto) for some users yesterday. Full service has been restored. We continue to monitor closely to ensure continued reliability and stability and will post any additional updates to status.pitt.edu.
Sep 21, 10:16 EDT
Update - Pitt Digital remains engaged with the vendor to resolve the issue and restore full service.
Sep 21, 07:59 EDT
Update - Pitt Digital continues working with the vendor to resolve the issue and restore full service.
Sep 20, 22:48 EDT
Update - Pitt Digital continues working with the vendor to resolve the issue and restore full service. Updates will be posted to status.pitt.edu as more information becomes available.
Sep 20, 18:47 EDT
Investigating - Pitt Digital is aware of an issue that is affecting access to Lecture Capture (Panopto) for some users at Pitt.

Pitt Digital is working with the vendor to resolve the issue and restore full service. Updates will be posted to status.pitt.edu as more information becomes available.
Sep 20, 16:53 EDT
RESOLVED: Vendor Issue Affecting Phone Calls to Technology Help Desk
Resolved - Monitoring confirms the issue is fully resolved.
Sep 21, 14:29 EDT
Monitoring - The vendor has resolved their issue that prevented individuals from reaching the Technology Help Desk by phone earlier today. Full Help Desk service has been restored. Pitt Digital continues to monitor the affected service closely to ensure continued reliability and stability.
Sep 21, 11:47 EDT
Investigating - Pitt Digital is aware of a vendor issue that is affecting the ability of customers to contact the Technology Help Desk by phone. Customers calling 412-624-HELP (4357) hear the standard greeting and are redirected to hold music after selecting an option. Pitt Digital is working with the vendor to resolve the issue and restore full service.

Customers can continue to contact the Help Desk by submitting a ticket, chatting online, or via email (https://www.digital.pitt.edu/support). Updates will be posted to status.pitt.edu as more information becomes available.
Sep 21, 11:07 EDT

Sep 20, 2026

Pitt Worx Unavailable This Weekend During Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 EDT
Scheduled - Pitt Worx will be unavailable from Friday, Sept. 18, at 10 p.m. until Sunday, Sept. 20, at 7 a.m. while the vendor (Oracle) performs payroll and monthly mandatory maintenance. Those who need to submit timecards for the week of Sept. 13-19 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, Sept. 21.

This maintenance period was determined according to Oracle’s payroll legislative patches schedule and includes system updates to legislative functions for local, state, and federal tax changes for 2026. These functionalities have been tested and approved for migration by Payroll department users.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update and will be actively engaged with Oracle throughout the maintenance period. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at https://status.pitt.edu/.

Please submit a request to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.

For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 14, 09:51 EDT

Sep 19, 2026

TDWorkManagement Unavailable Overnight Sept. 19
Completed - The scheduled maintenance has been completed.
Sep 19, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:00 EDT
Scheduled - TeamDynamix Work Management, which includes applications responsible for managing tickets at services.pitt.edu/TDWorkManagement, will be unavailable during maintenance scheduled by the vendor from midnight to 4 a.m., on Saturday, Sept. 19 (Friday night to Saturday morning).

The Technology Help Desk has been made aware of this maintenance. This maintenance does not impact the TDX Client Portal (TDClient) at services.pitt.edu/TDClient, including the Services Portal and Knowledge Base. TDClient services, such as the ability to submit a ticket through the Portal Help Request and view My Tickets, are not impacted.

Access to TeamDynamix Work Management will resume automatically once the maintenance window is complete. For live updates during the maintenance window, please refer to https://status.teamdynamix.com/.

Please submit a ticket at https://services.pitt.edu/TDClient/33/Portal/Requests/Service/240/Portal-Help-Request/Request to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance.
Sep 11, 08:45 EDT
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