All Systems Operational
Account Management Operational
Box (pitt.box.com) Operational
Central Directory Service (CDS) Operational
Cognos Operational
CourseWeb (Blackboard Learn) Operational
Electronic Research Notebooks (LabArchives) Operational
Email Operational
Pitt Email and Calendar Operational
Enterprise Spam and Virus Filter Operational
Advanced Threat Protection Operational
Emergency Notification Service (ENS) Operational
Enterprise Active Directory (AD) Operational
Enterprise Digital Signage Operational
Enterprise Web Infrastructure (EWI) Operational
eSignature Service (DocuSign) Operational
Faculty Information System (Elements) Operational
Lecture Capture (Panopto/Pitt Video) Operational
LinkedIn Learning Operational
Microsoft Office 365 Operational
Microsoft OneDrive Operational
My Sites (SharePoint Online) Operational
Skype for Business Operational
Office ProPlus Operational
My Pitt website Operational
my.pitt.edu Operational
AskCathy Service Discovery Operational
Online Survey System (Qualtrics) Operational
NotifyU Text Messaging Service Operational
Pitt on the Hub (online software store) ? Operational
Pitt Passport Operational
Single Sign-On Operational
Multifactor Authentication (Duo) Operational
Pitt Print Operational
PittNet Wi-Fi and Wired Networks Operational
PittNet Wired Network Operational
PittNet Wi-Fi Operational
PittNet Guest Wi-Fi Operational
PittNet Gaming Network Operational
PittNet VPN (Pulse Secure) Operational
WIRELESS-PITTNET-FAST Operational
Eduroam Operational
Residence Hall Wi-Fi (MyResNet) Operational
Software Download Service Operational
Student Information System (PeopleSoft) Operational
Tableau Operational
Voice Services / Telecommunications Operational
Digital Voice / Unified Communications (Skype for Business) Operational
Telecommunications (Avaya) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The University’s Ricoh Print Server will be upgraded to Windows Server 2016 during the standard downtime period on Saturday, Dec. 7. Maintenance begins at 11 p.m. and will conclude by 7 a.m. on Sunday, Dec. 8.

No service disruptions are anticipated; however, if you experience any issues following the maintenance period, please report them as soon as possible to the 24/7 IT Help Desk.

After the upgrade, the print server will retain its current name (ricoh-ps1). If you would like to test your printer on the new server in advance of the upgrade, please contact the 24/7 IT Help Desk at 412-624-HELP (4357).
Posted on Dec 4, 14:19 EST
The Faculty Information System (Elements) will be unavailable during an extended maintenance period from 6 p.m. on Friday, Dec. 13, to 8 a.m. on Monday, Dec. 16.

If work is completed ahead of schedule, the system will be returned to service earlier and an announcement will be posted to technology.pitt.edu. This maintenance is necessary to implement a new software upgrade.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Posted on Dec 5, 10:34 EST
The University Data Warehouse will be unavailable from 9 p.m. on Friday, Dec. 13, through 9 p.m. on Saturday, Dec. 14, for system maintenance. Data Warehouse users will be able to view saved reports during the maintenance period, but users will be unable to run reports with Cognos.

The system will be returned to service earlier if work is completed ahead of schedule. This maintenance is necessary to upgrade the Data Warehouse to Oracle 19c. After the upgrade, please keep in mind that users will need to connect with an Oracle Client version 11.2.0.3 or greater.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement or need assistance upgrading your Oracle Client.
Posted on Dec 9, 14:37 EST
Past Incidents
Dec 11, 2019

No incidents reported today.

Dec 10, 2019
Resolved - Microsoft has resolved the issue that affected access to Pitt Webmail for some individuals using Mac OS and the Safari web browser. Full service has been restored.
Dec 10, 08:55 EST
Investigating - Pitt Information Technology is investigating an issue that is affecting access to Pitt Webmail for some individuals who are using Mac OS and the Safari web browser.

Affected users see an error message indicating the page is unable to load when they click the My Pitt Email link at my.pitt.edu, or when they click the email link at portal.office.com. Individuals affected by this issue can access their Pitt email using another browser, such as Chrome or Firefox. Users can also configure Apple Mail or Outlook for Mac to check email.

Pitt Information Technology has reported the issue to the service provider and is working with them to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Dec 5, 13:43 EST
Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.