University of Pittsburgh Status

All Systems Operational

Account Management Operational

Box (pitt.box.com) Operational

Central Directory Service (CDS) Operational

Cognos Operational

CourseWeb (Blackboard Learn) Operational

Electronic Research Notebooks (LabArchives) Operational

Email Operational

Pitt Email and Calendar Operational

Enterprise Spam and Virus Filter Operational

Advanced Threat Protection Operational

Emergency Notification Service (ENS) Operational

Enterprise Active Directory (AD) Operational

Enterprise Digital Signage Operational

Enterprise Web Infrastructure (EWI) Operational

eSignature Service (DocuSign) Operational

Faculty Information System (Elements) Operational

Lecture Capture (Panopto/Pitt Video) Operational

LinkedIn Learning Operational

Microsoft Office 365 Operational

Microsoft OneDrive Operational

My Sites (SharePoint Online) Operational

Skype for Business Operational

Office ProPlus Operational

Teams Operational

My Pitt website Operational

my.pitt.edu Operational

AskCathy Service Discovery Operational

Online Survey System (Qualtrics) Operational

NotifyU Text Messaging Service Operational

Pitt on the Hub (online software store) Operational

Pitt Passport Operational

Single Sign-On Operational

Multifactor Authentication (Duo) Operational

Pitt Print Operational

PittNet Wi-Fi and Wired Networks Operational

PittNet Wired Network Operational

PittNet Wi-Fi Operational

PittNet Guest Wi-Fi Operational

PittNet Gaming Network Operational

PittNet VPN (Pulse Secure) Operational

WIRELESS-PITTNET-FAST Operational

Eduroam Operational

PRISM Operational

Residence Hall Wi-Fi (MyResNet) Operational

Software Download Service Operational

Student Information System (PeopleSoft) Operational

Tableau Operational

Voice Services / Telecommunications Operational

Digital Voice / Unified Communications (Skype for Business) Operational

Telecommunications (Avaya) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 19, 2020

No incidents reported today.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

Workaround for Issue Affecting Access to Faculty Information System (Elements)

Resolved - The issue that affected access to the Faculty Information System (Elements) has been resolved and full service has been restored.
Feb 17, 12:06 EST

Investigating - An issue is affecting access to the Faculty Information System (Elements) through My Pitt (my.pitt.edu) and AskCathy. Pitt Information Technology is aware of the issue and working to restore service as quickly as possible.

In the interim, users can still access the service by logging in to My Pitt, clicking Faculty Information System, then clicking the Home tab after the error message displays.

Updates will be posted as they become available. Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Feb 17, 10:33 EST

Feb 16, 2020

Partial Network Outage Impacting Hillman, Law, and Pymatuning

Resolved - Monitoring: Pitt Information Technology has completed emergency network maintenance and restored PittNet Wi-Fi and Wired service to all previously impacted locations. Pitt IT will continue to monitor.
Feb 16, 17:38 EST

Identified - Pitt Information Technology has scheduled emergency network maintenance this afternoon to resolve an isolated service disruption to PittNet Wi-Fi and Wired networks. Network service will be unavailable for up to one hour during the maintenance period in the following additional locations:

• Hillman Library
• Mechanicsburg
• Medical Arts Building
• North Bellefield
• Posvar Hall
• Parkvale Building
• Pymatuning Laboratory of Ecology
• School of Law
• Webster Hall

In addition, Comcast TV service will be unavailable on the Pittsburgh campus, except in residence halls and apartments with MyResNet service.
Feb 16, 14:55 EST

Investigating - Pitt Information Technology is investigating and working to resolve an isolated service disruption to PittNet Wi-Fi and Wired networks affecting Hillman Library, the School of Law, and the Pymatuning Laboratory of Ecology. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Feb 16, 12:55 EST

Feb 15, 2020

No incidents reported.

Feb 14, 2020

Update: My Pitt Back Online

Resolved - The issue that affected My Pitt earlier today has been resolved and full service has been restored.
Feb 14, 14:39 EST

Monitoring - Pitt Information Technology has taken steps to address the issue that affected access to My Pitt (my.pitt.edu). My Pitt is back online, and we are continuing to monitor it. Additional updates will be posted as they become available.
Feb 14, 11:30 EST

Investigating - Pitt Information Technology is investigating an issue that is affecting access to My Pitt (my.pitt.edu). Affected users are unable to view the My Pitt landing page after entering their login credentials. In the interim, note that many tasks accessed through My Pitt are also available by searching tasks at AskCathy.pitt.edu. Individuals may also access their Pitt email and calendar by selecting Outlook at portal.office.com.

Pitt Information Technology is working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Feb 14, 09:55 EST

Power Issues Cause of Intermittent Network/Voice Service Disruptions in Hieber Building

Resolved - The commercial power issues that affected the Hieber Building appear to be resolved. We are continuing to monitor.
Feb 14, 10:16 EST

Identified - Commercial power issues during the past few days have caused intermittent service disruptions in PittNet Wi-Fi and Wired network access and voice services in the Hieber Building. Duquesne Light is aware of the power issues in the area and working to resolve them. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Feb 10, 16:55 EST

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.