Update - Microsoft reports it is working on multiple workstreams to pinpoint and address the underlying cause of the traffic influx that is contributing to the outage. They are also scaling up virtual machines to increase capacity and reduce load. Affected services remain unavailable.
Nov 13, 2026 - 00:25 EST
Nov 13, 2026 - 00:25 EST
Update - Microsoft reports it has been adjusting traffic protocols, redistributing traffic, and applying strategic traffic blocking measures in response to the outage. They have observed partial recovery across regions in which they have applied these adjustments, but they have not seen sustained recovery. They are reviewing additional actions they can take to restore service.
Nov 12, 2026 - 23:25 EST
Nov 12, 2026 - 23:25 EST
Update - Microsoft reports in their latest update that there is no indication the outage is the result of malicious activity. They continue to investigate the issue and are reviewing opportunities to optimize routing as they work to restore service.
Nov 12, 2026 - 23:07 EST
Nov 12, 2026 - 23:07 EST
Update - Microsoft continues troubleshooting the issue and working to restore service.
Nov 12, 2026 - 22:28 EST
Nov 12, 2026 - 22:28 EST
Update - Microsoft continues working to resolve the issue and restore service.
Nov 12, 2026 - 21:51 EST
Nov 12, 2026 - 21:51 EST
Update - Microsoft reports they are making progress in their remediation efforts, but services still remain unavailable. Following is an expanded list of affected services provided by Microsoft:
* Pitt Email (Exchange Online): Users may be unable to access their mailbox using the Outlook desktop app or Outlook on the web, and email delivery may be delayed.
* Microsoft 365 apps: Users may be unable to view their recently used files.
* Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files.
* Microsoft Defender for Office 365: Safe Links may be unable to verify URLs, which may impact users clicking links in Outlook and Teams.
* Microsoft Planner: Users are experiencing Plan and Task operation reliability issues.
* Microsoft Teams: Scenarios that depend on Exchange Online, including calendar and meeting scheduling may fail. Core messaging and online meetings remain largely functional.
* Microsoft To Do: The app may not load, and users may see operation failures.
* Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI.
* SharePoint Online: Features that depend on Exchange Online may be impacted. Accessing files stored directly in SharePoint Online remains functional.
Nov 12, 2026 - 21:19 EST
* Pitt Email (Exchange Online): Users may be unable to access their mailbox using the Outlook desktop app or Outlook on the web, and email delivery may be delayed.
* Microsoft 365 apps: Users may be unable to view their recently used files.
* Microsoft Copilot 365: Users may be unable to load Copilot Chat or receive responses in the web and desktop apps, and Copilot experiences may be unable to access work data such as email, calendar, and files.
* Microsoft Defender for Office 365: Safe Links may be unable to verify URLs, which may impact users clicking links in Outlook and Teams.
* Microsoft Planner: Users are experiencing Plan and Task operation reliability issues.
* Microsoft Teams: Scenarios that depend on Exchange Online, including calendar and meeting scheduling may fail. Core messaging and online meetings remain largely functional.
* Microsoft To Do: The app may not load, and users may see operation failures.
* Power BI: All users may intermittently be unable to export reports with MIP sensitivity labels to PDF in Power BI.
* SharePoint Online: Features that depend on Exchange Online may be impacted. Accessing files stored directly in SharePoint Online remains functional.
Nov 12, 2026 - 21:19 EST
Update - Microsoft is still working to resolve its global issue that is affecting email and Microsoft 365.
Nov 12, 2026 - 19:51 EST
Nov 12, 2026 - 19:51 EST
Update - Microsoft continues working to resolve the issue and restore service.
Nov 12, 2026 - 18:27 EST
Nov 12, 2026 - 18:27 EST
Update - Microsoft reports they are continuing to pursue all available pathways to restore service. We'll continue to post updates to status.pitt.edu.
Nov 12, 2026 - 17:28 EST
Nov 12, 2026 - 17:28 EST
Update - Microsoft continues working to resolve the issue and restore service.
Nov 12, 2026 - 16:40 EST
Nov 12, 2026 - 16:40 EST
Update - Microsoft is still working on troubleshooting and mitigating the issue affecting Exchange email and Microsoft 365 apps. We will continue to provide updates as we learn more.
Nov 12, 2026 - 15:50 EST
Nov 12, 2026 - 15:50 EST
Update - Microsoft continues its efforts to resolve the issue, which is affecting users in multiple regions, not only the University. Updates will continue to be posted to status.pitt.edu.
Nov 12, 2026 - 15:16 EST
Nov 12, 2026 - 15:16 EST
Update - Microsoft continues working to resolve the widespread issue affecting Pitt Email and Microsoft 365 apps. We will continue to update status.pitt.edu as more information becomes available.
Nov 12, 2026 - 14:37 EST
Nov 12, 2026 - 14:37 EST
Update - Microsoft continues working to resolve the widespread issue affecting Microsoft 365 services. Affected services include:
- Pitt Email (Exchange Online)
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
Updates will continue to be posted to status.pitt.edu.
Nov 12, 2026 - 14:04 EST
- Pitt Email (Exchange Online)
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
Updates will continue to be posted to status.pitt.edu.
Nov 12, 2026 - 14:04 EST
Investigating - Microsoft is experiencing a widespread issue that is affecting access to Pitt Email and Microsoft 365 apps — including Word, Excel, PowerPoint, and Outlook — for some users. Individuals affected are unable to access Pitt Email via the Outlook desktop client and Outlook on the Web.
Microsoft is working as quickly as possible to resolve the issue, which affects customers beyond the University of Pittsburgh. Pitt Digital will post updates to status.pitt.edu as more information becomes available.
Nov 12, 2026 - 13:20 EST
Microsoft is working as quickly as possible to resolve the issue, which affects customers beyond the University of Pittsburgh. Pitt Digital will post updates to status.pitt.edu as more information becomes available.
Nov 12, 2026 - 13:20 EST
Canvas
Operational
Learning Management System
Operational
Pitt Professional
Operational
Email and Calendar (Microsoft Outlook)
Major Outage
Emergency Notification Service (ENS)
Operational
Login Services
Operational
Central Directory Service (CDS)
Operational
Duo Multifactor Authentication
Operational
Enterprise Active Directory
Operational
Pitt Passport Single Sign-On
Operational
Microsoft Teams
Operational
PeopleSoft/HighPoint CX (Student Information System)
Operational
PRISM
Operational
Wired and Wi-Fi Networks
Operational
MyResNet (Boldyn Residential Wi-Fi)
Operational
PittNet Wired Network
Operational
Eduroam
Operational
PittNet Wi-Fi
Operational
Pitt Guest Wi-Fi
Operational
Zoom
Operational
Zoom Web Portal
Operational
Zoom Zoom Video Webinars
Operational
Zoom Zoom Meetings
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Chat
Operational
Zoom Zoom Rooms
Operational
Zoom Chatbot
Operational
Academic Technologies
Operational
Degree Planner
Operational
LinkedIn Learning
Operational
Pitt Video (Panopto)
Operational
Qualtrics Online Survey System
Operational
Schedule Builder
Operational
Top Hat
Operational
Accounts, Access, and Information Security
Operational
1Password Password Manager
Operational
Account Management (accounts.pitt.edu)
Operational
Digital Certificates
Operational
Federated Authorization
Operational
Find People (find.pitt.edu)
Operational
Namecoach
Operational
Security Alerts (phishing scams, new vulnerabilities, etc.)
Operational
Security Awareness Training (KnowBe4)
Operational
Security Vulnerability Assessment (Burp Suite)
Operational
Threat Protection
Operational
Administrative and Business Systems
Operational
DocuSign
Operational
IT Billing System (PCR-360)
Operational
Perceptive Content
Operational
ProShip
Operational
Salesforce ERM/CRM
Operational
Salesforce Marketing Cloud
Operational
Salesforce Recruiting
Operational
Salesforce Service Desk
Operational
Student Payment System (PittPAY)
Operational
Symplectic Elements
Operational
TeamDynamix
Operational
Communication and Collaboration
Major Outage
Box Uploads/Downloads
Operational
Campaign Monitor
Operational
Campus Information (University Operators)
Operational
Electronic Fax Service (eFax)
Operational
Enterprise Digital Signage
Operational
Google Workspace
Operational
Mailman Mailing Lists
Operational
Microsoft 365
Major Outage
Microsoft OneDrive
Operational
Microsoft SharePoint
Operational
myPitt (my.pitt.edu)
Operational
Namecoach
Operational
NotifyU (Rave)
Operational
Pitt Mobile
Operational
Pitt Workspace Reservations System (Eptura Engage - formerly Condeco)
Operational
Voice and Data Services (Telephony)
Operational
Data, Reporting, and Analytics
Operational
Alteryx
Operational
Data Warehouse
Operational
Oracle Analytics Cloud
Operational
Tableau
Operational
Generative AI Tools
Operational
Claude for Education
Operational
Google Gemini
Operational
Google NotebookLM
Operational
Microsoft 365 Copilot Chat
Operational
PittGPT
Operational
Human Resources and Financial Systems
Operational
Concur Travel & Expense
Operational
Oracle Planning and Budget Cloud Solution (PBCS)
Operational
PantherExpress (Jaggaer)
Operational
Pitt Worx
Operational
Talent Center
Operational
Vincent Payment Solutions
Operational
IT Support Services
Operational
Drop-In Support
Operational
Health Sciences Service Desk
Operational
Secure Remote Support (BeyondTrust)
Operational
Technology Help Desk
Operational
Network, Hosting, and Storage
Operational
Archiving Services
Operational
Cloud Services and Solutions
Operational
Enterprise Data Storage
Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon)
Operational
Enterprise Server Hosting
Operational
Enterprise Web Hosting (AFS, EWI, Pantheon)
Operational
Firewall
Operational
GitHub Enterprise
Operational
IP Address Management (IPAM)
Operational
PittNet VPN (GlobalProtect)
Operational
Secure Research Enclave (SRE)
Operational
Printing, Desktop and Mobile Computing, and Software
Operational
Computing Labs / Virtual Lab
Operational
Enterprise Device Management
Operational
Enterprise Virtual Desktop Hosting
Operational
Pitt on the Hub (online software store)
Operational
PittPrint
Operational
Software Download Service (software.pitt.edu)
Operational
Research
Operational
Enterprise Data Transfer
Operational
InfoReady Review
Operational
LabArchives
Operational
Overleaf
Operational
Research Computing and Data (RCD)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PantherExpress Unavailable Nov. 13-15 During Weekend Maintenance Nov 13, 2026 17:00 - Nov 15, 2026 12:00 EST
The PantherExpress System will be unavailable from 5 p.m. on Friday, Nov. 13, through noon on Sunday, Nov. 15 during a scheduled upgrade. Please complete all transactions, save your work, and exit the system by 5 p.m. on Friday. Any unsaved work will be lost when the system goes offline.
This vendor-scheduled upgrade is required for migration to the latest software (Jaggaer version 26.3). The PantherExpress Team will monitor services and actively engage with Jaggaer throughout the upgrade. Should any unexpected issue occur, Financial Operations has a contingency plan in place. In the unlikely event of a prolonged service outage, updates will be posted to https://status.pitt.edu.
If you have questions or concerns about PantherExpress, please contact Purchase, Pay & Travel Customer Service at pptcustomerservice@cfo.pitt.edu. This effort is being managed by Bob Hestor of Pitt IT Enterprise Applications.
Posted on Nov 09, 2026 - 11:53 EST
This vendor-scheduled upgrade is required for migration to the latest software (Jaggaer version 26.3). The PantherExpress Team will monitor services and actively engage with Jaggaer throughout the upgrade. Should any unexpected issue occur, Financial Operations has a contingency plan in place. In the unlikely event of a prolonged service outage, updates will be posted to https://status.pitt.edu.
If you have questions or concerns about PantherExpress, please contact Purchase, Pay & Travel Customer Service at pptcustomerservice@cfo.pitt.edu. This effort is being managed by Bob Hestor of Pitt IT Enterprise Applications.
Posted on Nov 09, 2026 - 11:53 EST
Some Pitt Worx Components Unavailable During Nov. 13 Evening Maintenance Nov 13, 2026 23:00 - Nov 14, 2026 00:00 EST
Pitt Worx, the University’s human resource and payroll system, will have some functionality such as the Employee Pay Slip feature unavailable from 11 p.m. to midnight Friday evening, Nov. 13 while Pitt Digital performs system maintenance. Other functions, such as timecards, benefits, and address changes, will remain available during this time.
This maintenance is necessary to provide Pitt Worx the latest security certificates. The maintenance period was scheduled by Pitt Digital in consultation with Office of Human Resources.
To ensure a smooth transition, Pitt Digital has completed checks to ensure that the system is ready for the update and will monitor progress while performing the work. If any issues or problems arise, the system will be reverted to its original configuration, and Pitt Digital will post an update to http://status.pitt.edu.
Please submit a request to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.
For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Posted on Nov 11, 2026 - 14:33 EST
This maintenance is necessary to provide Pitt Worx the latest security certificates. The maintenance period was scheduled by Pitt Digital in consultation with Office of Human Resources.
To ensure a smooth transition, Pitt Digital has completed checks to ensure that the system is ready for the update and will monitor progress while performing the work. If any issues or problems arise, the system will be reverted to its original configuration, and Pitt Digital will post an update to http://status.pitt.edu.
Please submit a request to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.
For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Posted on Nov 11, 2026 - 14:33 EST
Student Information System Unavailable This Weekend During Maintenance Nov 14, 2026 23:00 - Nov 15, 2026 07:00 EST
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, Nov. 14, at 11 p.m. until Sunday, Nov. 15, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.
This maintenance is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.
Be sure to complete all of your work and exit the system before 11 p.m. on Nov. 14. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Posted on Nov 09, 2026 - 08:36 EST
This maintenance is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.
Be sure to complete all of your work and exit the system before 11 p.m. on Nov. 14. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Posted on Nov 09, 2026 - 08:36 EST