In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 12:00 EDT
Update - Pitt Information Technology has revised the implementation plan for maintenance of the Virtual Computing Lab. The system will remain online and available to students while updates are made in parallel with the existing interface. Therefore, no service disruptions are anticipated during the one-week maintenance period between noon on Sunday, Aug. 9, and 11:59 p.m. on Sunday, Aug. 16.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have questions about this announcement.
Scheduled - The Virtual Computing Lab for students will be unavailable during scheduled maintenance over a one-week period from noon on Sunday, Aug. 9, to 11:59 p.m. on Sunday, Aug. 16. This maintenance is necessary to implement system and software updates.

If work is completed ahead of schedule, the Virtual Computing Lab will be returned to service earlier and an announcement will be posted to technology.pitt.edu.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have questions about this announcement.
Account Management Operational
Box (pitt.box.com) Operational
Central Directory Service (CDS) Operational
Cognos Operational
Electronic Research Notebooks (LabArchives) Operational
Email Operational
Pitt Email and Calendar Operational
Enterprise Spam and Virus Filter Operational
Advanced Threat Protection Operational
Emergency Notification Service (ENS) Operational
Enterprise Active Directory (AD) Operational
Enterprise Digital Signage Operational
Enterprise Web Infrastructure (EWI) Operational
eSignature Service (DocuSign) Operational
Faculty Information System (Elements) Operational
Learning Management System Operational
Canvas Operational
CourseWeb (Blackboard Learn) Operational
Lecture Capture (Panopto/Pitt Video) Operational
LinkedIn Learning Operational
Microsoft Azure Under Maintenance
Virtual Computing Lab Under Maintenance
Virtual Desktops for Remote Work Operational
Microsoft Office 365 Operational
Microsoft OneDrive Operational
My Sites (SharePoint Online) Operational
Skype for Business Operational
Office ProPlus Operational
Teams Operational
My Pitt website Operational
my.pitt.edu Operational
Online Survey System (Qualtrics) Operational
NotifyU Text Messaging Service Operational
Pitt on the Hub (online software store) ? Operational
Pitt Passport Operational
Single Sign-On Operational
Multifactor Authentication (Duo) Operational
Pitt Print Operational
PittNet Wi-Fi and Wired Networks Operational
PittNet Wired Network Operational
PittNet Wi-Fi Operational
PittNet Guest Wi-Fi Operational
PittNet Gaming Network Operational
PittNet VPN (Pulse Secure) Operational
Eduroam Operational
PittPAY Operational
PRISM Operational
Residence Hall Wi-Fi (MyResNet) Operational
Software Download Service Operational
Student Information System (PeopleSoft) Operational
Tableau Operational
Voice Services / Telecommunications Operational
Digital Voice / Unified Communications (Skype for Business) Operational
Telecommunications (Avaya) Operational
Zoom Video Conferencing Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Student Information System (PeopleSoft) enrollment process will be unavailable from 5 p.m. on Friday, June 26, until noon on Saturday, June 27, to apply updates required as a result of the fall term calendar changes. Students, faculty, and staff will be unable to process adds or drops for any term until the updates have been completed. Access to the Student Information System will remain available during this time.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Posted on Jun 26, 16:30 EDT
Panopto—the service provider for Lecture Capture—will be unavailable during scheduled maintenance from 9 p.m. until 11:59 p.m. on Saturday, Aug. 15. This maintenance is necessary to maintain the stability and reliability of the service.

Users will not be able to access online recordings or upload new videos during the maintenance period.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Posted on Aug 5, 16:36 EDT
Past Incidents
Aug 10, 2020

No incidents reported today.

Aug 9, 2020

Unresolved incident: Updated: Virtual Computing Lab Undergoing Extended Maintenance August 9-16.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020
Completed - The scheduled maintenance has been completed.
Jul 31, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 18:00 EDT
Scheduled - The Faculty Information System (Elements) will be unavailable during a maintenance period from 6 p.m. on Thursday, July 30, to 8 a.m. on Friday, July 31.

This maintenance is necessary to implement a new software update.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Jul 23, 13:51 EDT
Jul 30, 2020
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.