All Systems Operational
Account Management Operational
Box (pitt.box.com) Operational
Central Directory Service (CDS) Operational
Cognos Operational
CourseWeb (Blackboard Learn) Operational
Electronic Research Notebooks (LabArchives) Operational
Email Operational
Pitt Email and Calendar Operational
Enterprise Spam and Virus Filter Operational
Advanced Threat Protection Operational
Emergency Notification Service (ENS) Operational
Enterprise Active Directory (AD) Operational
Enterprise Digital Signage Operational
Enterprise Web Infrastructure (EWI) Operational
eSignature Service (DocuSign) Operational
Faculty Information System (Elements) Operational
Lecture Capture (Panopto/Pitt Video) Operational
LinkedIn Learning Operational
Microsoft Office 365 Operational
Microsoft OneDrive Operational
My Sites (SharePoint Online) Operational
Skype for Business Operational
Office ProPlus Operational
Teams Operational
My Pitt website Operational
my.pitt.edu Operational
AskCathy Service Discovery Operational
Online Survey System (Qualtrics) Operational
NotifyU Text Messaging Service Operational
Pitt on the Hub (online software store) ? Operational
Pitt Passport Operational
Single Sign-On Operational
Multifactor Authentication (Duo) Operational
Pitt Print Operational
PittNet Wi-Fi and Wired Networks Operational
PittNet Wired Network Operational
PittNet Wi-Fi Operational
PittNet Guest Wi-Fi Operational
PittNet Gaming Network Operational
PittNet VPN (Pulse Secure) Operational
WIRELESS-PITTNET-FAST Operational
Eduroam Operational
PRISM Operational
Residence Hall Wi-Fi (MyResNet) Operational
Software Download Service Operational
Student Information System (PeopleSoft) Operational
Tableau Operational
Voice Services / Telecommunications Operational
Digital Voice / Unified Communications (Skype for Business) Operational
Telecommunications (Avaya) Operational
Zoom Video Conferencing Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 5, 2020
Completed - The scheduled maintenance has been completed.
Apr 5, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 17:01 EDT
Scheduled - The Software Store in PantherExpress—used by University departments to purchase software—will be unavailable during scheduled maintenance from 5 p.m. on Friday, April 3, to noon on Sunday, April 5. The system will be returned to service earlier if work is completed ahead of schedule.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have questions regarding this announcement.
Apr 1, 15:36 EDT
Completed - The scheduled maintenance has been completed.
Apr 5, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:01 EDT
Scheduled - CourseWeb (Blackboard Learn) will be unavailable beginning at midnight on Saturday–Sunday, April 4–5, until noon ET on Sunday, April 5 (5 a.m. to 5 p.m. UTC on Sunday, April 5). If work is completed ahead of schedule, the system will be returned to service earlier and an announcement will be posted to technology.pitt.edu. This maintenance is necessary to maintain the stability and reliability of CourseWeb.

During this maintenance, instructors will be unable to synchronize new materials between CourseWeb and Pitt Video (Panopto). Also, all activities that use the CourseWeb interface with Zoom Video Conferencing will be unavailable. You can still log in to Pitt Video (Panopto) to view video content and log in to Zoom Video Conferencing independent of CourseWeb.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Mar 30, 09:33 EDT
Apr 4, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020
Resolved - Panopto has resolved the intermittent issue with its Lecture Capture service that affected the ability of some users to upload videos. Full service has been restored.
Apr 1, 22:10 EDT
Monitoring - Panopto is experiencing an intermittent issue with its Lecture Capture service that is affecting the ability of some users to upload videos.

Panopto is aware of the issue and working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Apr 1, 20:12 EDT
Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020
Completed - The scheduled maintenance has been completed.
Mar 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:01 EDT
Scheduled - PRISM, the University’s enterprise financial and human resources system, will be unavailable for scheduled maintenance during the University’s standard downtime from 11 p.m. on Saturday, March 21, to 7 a.m. on Sunday, March 22.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have questions regarding this announcement.
Mar 18, 09:38 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:02 EDT
Scheduled - PittNet VPN (Pulse Secure) will be unavailable during an extended maintenance period from 11 p.m. on Saturday, March 21, through 5 a.m. on Sunday, March 22. This is a proactive step to increase capacity and ensure business continuity in the current remote work environment.

Users will be unable to connect until maintenance is complete and any connections in progress will be halted when maintenance begins. If work is completed ahead of schedule, the system will be returned to service earlier and an update will be posted to status.pitt.edu.

As a reminder, most University resources can be accessed remotely without PittNet VPN. Refer to guidelines at https://www.technology.pitt.edu/blog/vpnremote on when PittNet VPN is and is not needed to access University resources.

Pitt IT regrets any inconvenience and appreciates your understanding as we make system improvements. Please contact the 24/7 Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Mar 20, 22:24 EDT