University of Pittsburgh Status

All Systems Operational

Account Management Operational

Box (pitt.box.com) Operational

Central Directory Service (CDS) Operational

Cognos Operational

CourseWeb (Blackboard Learn) Operational

Electronic Research Notebooks (LabArchives) Operational

Email Operational

Pitt Email and Calendar Operational

Enterprise Spam and Virus Filter Operational

Advanced Threat Protection Operational

Emergency Notification Service (ENS) Operational

Enterprise Active Directory (AD) Operational

Enterprise Digital Signage Operational

Enterprise Web Infrastructure (EWI) Operational

eSignature Service (DocuSign) Operational

Faculty Information System (Elements) Operational

Lecture Capture (Panopto/Pitt Video) Operational

LinkedIn Learning Operational

Microsoft Office 365 Operational

Microsoft OneDrive Operational

My Sites (SharePoint Online) Operational

Skype for Business Operational

Office ProPlus Operational

Teams Operational

My Pitt website Operational

my.pitt.edu Operational

AskCathy Service Discovery Operational

Online Survey System (Qualtrics) Operational

NotifyU Text Messaging Service Operational

Pitt on the Hub (online software store) Operational

Pitt Passport Operational

Single Sign-On Operational

Multifactor Authentication (Duo) Operational

Pitt Print Operational

PittNet Wi-Fi and Wired Networks Operational

PittNet Wired Network Operational

PittNet Wi-Fi Operational

PittNet Guest Wi-Fi Operational

PittNet Gaming Network Operational

PittNet VPN (Pulse Secure) Operational

WIRELESS-PITTNET-FAST Operational

Eduroam Operational

PRISM Operational

Residence Hall Wi-Fi (MyResNet) Operational

Software Download Service Operational

Student Information System (PeopleSoft) Operational

Tableau Operational

Voice Services / Telecommunications Operational

Digital Voice / Unified Communications (Skype for Business) Operational

Telecommunications (Avaya) Operational

Zoom Video Conferencing Operational

Zoom Web Portal Operational

Zoom Zoom Video Webinars Operational

Zoom Zoom Meetings Operational

Zoom Cloud Recording Operational

Zoom Zoom Chat Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 5, 2020

Scheduled Maintenance to Affect Software Store in PantherExpress on April 3-5

Completed - The scheduled maintenance has been completed.
Apr 5, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 17:01 EDT

Scheduled - The Software Store in PantherExpress—used by University departments to purchase software—will be unavailable during scheduled maintenance from 5 p.m. on Friday, April 3, to noon on Sunday, April 5. The system will be returned to service earlier if work is completed ahead of schedule.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have questions regarding this announcement.
Apr 1, 15:36 EDT

CourseWeb (Blackboard Learn) Maintenance for April 4-5

Completed - The scheduled maintenance has been completed.
Apr 5, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:01 EDT

Scheduled - CourseWeb (Blackboard Learn) will be unavailable beginning at midnight on Saturday–Sunday, April 4–5, until noon ET on Sunday, April 5 (5 a.m. to 5 p.m. UTC on Sunday, April 5). If work is completed ahead of schedule, the system will be returned to service earlier and an announcement will be posted to technology.pitt.edu. This maintenance is necessary to maintain the stability and reliability of CourseWeb.

During this maintenance, instructors will be unable to synchronize new materials between CourseWeb and Pitt Video (Panopto). Also, all activities that use the CourseWeb interface with Zoom Video Conferencing will be unavailable. You can still log in to Pitt Video (Panopto) to view video content and log in to Zoom Video Conferencing independent of CourseWeb.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Mar 30, 09:33 EDT

Apr 4, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

Intermittent Service Provider Issue Affecting Lecture Capture (Panopto/Pitt Video)

Resolved - Panopto has resolved the intermittent issue with its Lecture Capture service that affected the ability of some users to upload videos. Full service has been restored.
Apr 1, 22:10 EDT

Monitoring - Panopto is experiencing an intermittent issue with its Lecture Capture service that is affecting the ability of some users to upload videos.

Panopto is aware of the issue and working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Apr 1, 20:12 EDT

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

Scheduled Maintenance to Affect PRISM on March 21-22

Completed - The scheduled maintenance has been completed.
Mar 22, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:01 EDT

Scheduled - PRISM, the University’s enterprise financial and human resources system, will be unavailable for scheduled maintenance during the University’s standard downtime from 11 p.m. on Saturday, March 21, to 7 a.m. on Sunday, March 22.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have questions regarding this announcement.
Mar 18, 09:38 EDT

PittNet VPN Unavailable During Upgrade on March 21–22 to Increase Capacity

Completed - The scheduled maintenance has been completed.
Mar 22, 05:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:02 EDT

Scheduled - PittNet VPN (Pulse Secure) will be unavailable during an extended maintenance period from 11 p.m. on Saturday, March 21, through 5 a.m. on Sunday, March 22. This is a proactive step to increase capacity and ensure business continuity in the current remote work environment.

Users will be unable to connect until maintenance is complete and any connections in progress will be halted when maintenance begins. If work is completed ahead of schedule, the system will be returned to service earlier and an update will be posted to status.pitt.edu.

As a reminder, most University resources can be accessed remotely without PittNet VPN. Refer to guidelines at https://www.technology.pitt.edu/blog/vpnremote on when PittNet VPN is and is not needed to access University resources.

Pitt IT regrets any inconvenience and appreciates your understanding as we make system improvements. Please contact the 24/7 Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Mar 20, 22:24 EDT