All Systems Operational

Canvas Operational
Learning Management System Operational
Pitt Professional Operational
Email and Calendar (Microsoft Outlook) Operational
Emergency Notification Service (ENS) Operational
Login Services Operational
Central Directory Service (CDS) Operational
Duo Multifactor Authentication Operational
Pitt Passport Single Sign-On Operational
Microsoft Teams Operational
PeopleSoft/HighPoint CX (Student Information System) Operational
PRISM Operational
Wired and Wi-Fi Networks Operational
MyResNet (Boldyn Residential Wi-Fi) Operational
PittNet Wired Network Operational
Eduroam Operational
PittNet Wi-Fi Operational
Pitt Guest Wi-Fi Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Zoom Zoom Rooms Operational
Zoom Chatbot Operational
Academic Technologies Operational
Degree Planner Operational
LinkedIn Learning Operational
Pitt Video (Panopto) Operational
Qualtrics Online Survey System Operational
Schedule Builder Operational
Top Hat Operational
Accounts, Access, and Information Security Operational
1Password Password Manager Operational
Account Management (accounts.pitt.edu) Operational
Digital Certificates Operational
Enterprise Active Directory Operational
Federated Authorization Operational
Find People (find.pitt.edu) Operational
Namecoach Operational
Security Alerts (phishing scams, new vulnerabilities, etc.) Operational
Security Awareness Training (KnowBe4) Operational
Security Vulnerability Assessment (Burp Suite) Operational
Threat Protection Operational
Administrative and Business Systems Operational
DocuSign Operational
IT Billing System (PCR-360) Operational
Perceptive Content Operational
ProShip Operational
Salesforce ERM/CRM Operational
Salesforce Marketing Cloud Operational
Salesforce Recruiting Operational
Salesforce Service Desk Operational
Student Payment System (PittPAY) Operational
Symplectic Elements Operational
TeamDynamix Operational
Communication and Collaboration Operational
Box Uploads/Downloads Operational
Campaign Monitor Operational
Campus Information (University Operators) Operational
Electronic Fax Service (eFax) Operational
Enterprise Digital Signage Operational
Google Workspace Operational
Mailman Mailing Lists Operational
Microsoft 365 Operational
Microsoft OneDrive Operational
Microsoft SharePoint Operational
myPitt (my.pitt.edu) Operational
Namecoach Operational
NotifyU (Rave) Operational
Pitt Mobile Operational
Pitt Workspace Reservations System (Eptura Engage - formerly Condeco) Operational
Voice and Data Services (Telephony) Operational
Data, Reporting, and Analytics Operational
Alteryx Operational
Data Warehouse Operational
Oracle Analytics Cloud Operational
Tableau Operational
Generative AI Tools Operational
Claude for Education Operational
Google Gemini Operational
Google NotebookLM Operational
Microsoft 365 Copilot Chat Operational
PittGPT Operational
Human Resources and Financial Systems Operational
Concur Travel & Expense Operational
Oracle Planning and Budget Cloud Solution (PBCS) Operational
PantherExpress (Jaggaer) Operational
Pitt Worx Operational
Talent Center Operational
Vincent Payment Solutions Operational
IT Support Services Operational
Drop-In Support Operational
Health Sciences Service Desk Operational
Secure Remote Support (BeyondTrust) Operational
Technology Help Desk Operational
Network, Hosting, and Storage Operational
Archiving Services Operational
Cloud Services and Solutions Operational
Enterprise Data Storage Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational
Enterprise Server Hosting Operational
Enterprise Web Hosting (AFS, EWI, Pantheon) Operational
Firewall Operational
GitHub Enterprise Operational
IP Address Management (IPAM) Operational
PittNet VPN (GlobalProtect) Operational
Secure Research Enclave (SRE) Operational
Printing, Desktop and Mobile Computing, and Software Operational
Computing Labs / Virtual Lab Operational
Enterprise Device Management Operational
Enterprise Virtual Desktop Hosting Operational
Pitt on the Hub (online software store) Operational
PittPrint Operational
Software Download Service (software.pitt.edu) Operational
Research Operational
Enterprise Data Transfer Operational
InfoReady Review Operational
LabArchives Operational
Overleaf Operational
Research Computing and Data (RCD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Pitt Worx Unavailable This Weekend During Maintenance Apr 17, 2026 17:00 - Apr 19, 2026 07:00 EDT

Pitt Worx will be unavailable from Friday, April 17, at 5 p.m., until Sunday, April 19, at 7 a.m. ET while the HCM Solutions Team performs maintenance. Those who need to submit timecards for the week of April 12-18 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, April 20.

The maintenance period was determined by the HCM Solutions Team.

HCM Solutions Team will be migrating selected HCM pages to the Redwood UI. The functionalities have undergone comprehensive testing and received migration approval from the Redwood Project Team. The HCM Solutions Team has completed checks to ensure that the system is ready for the updates. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with the vendor (Oracle) to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at https://status.pitt.edu/.

Please submit a request to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.

For questions about using Pitt Worx or Talent Center, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Posted on Apr 14, 2026 - 08:53 EDT

Overnight Canvas Maintenance April 24–25 Apr 24, 2026 22:00 - Apr 25, 2026 08:00 EDT

Instructure, the vendor that provides Canvas, has scheduled two overnight maintenance periods that will impact SCORM content. SCORM, a format for packaging interactive eLearning modules such as simulations or embedded quizzes, will be unavailable during the following times:

• Friday, April 24 at 10 p.m. – Saturday, April 25 at 8 a.m. ET

Impact is limited to the small number of courses using SCORM packages. All other courses and Canvas features will work normally.

Pitt Digital will monitor the process and updates will be posted to https://status.pitt.edu/ in the event of any significant changes or delays. This maintenance is part of our efforts to ensure continued security, stability, and reliability of the Canvas service.

Please submit a ticket to the Technology Help Desk t https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Michael Casella of Pitt Digital.
Posted on Apr 15, 2026 - 08:53 EDT
Apr 16, 2026
RESOLVED: Vendor Issue Affecting Claude for Education
Resolved - Monitoring confirms the issue has been fully resolved.
Apr 16, 00:24 EDT
Update - The vendor has confirmed the issue affecting Claude for Education has been fully resolved. Full service has been restored. Pitt Digital continues to closely monitor the service and will post any additional updates to status.pitt.edu.
Apr 15, 13:57 EDT
Update - Although the vendor has taken steps to mitigate the problem, some residual issues may still be affecting Claude for Education functionality. The vendor continues working to fully resolve the issue, and Pitt Digital will update status.pitt.edu as more details become available
Apr 15, 12:45 EDT
Monitoring - The vendor has taken steps to mitigate the issue affecting Claude for Education. Pitt Digital's testing indicates service has been restored. We continue to closely monitor affected services to ensure continued reliability and stability. Additional updates will be posted to status.pitt.edu as needed.
Apr 15, 12:20 EDT
Investigating - Pitt Digital is aware of an intermittent vendor issue that is affecting Claude for Education. Individuals affected by the issue may be unable to log in, submit prompts, and use other features.

The vendor is working to resolve the issue, which affects customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as more details become available.
Apr 15, 11:37 EDT
Apr 15, 2026
Apr 14, 2026

No incidents reported.

Apr 13, 2026
Comcast Issue Affecting PittNet Wi-Fi Service at Hampton Inn
Resolved - Comcast has resolved their issue that affected PittNet Wi-Fi service at the Hampton Inn this evening. Full service has been restored. Pitt Digital continues to closely monitor affected services to ensure continued reliability and stability.
Apr 13, 19:54 EDT
Investigating - Comcast is experiencing an issue with their network hardware that is affecting PittNet Wi-Fi service for students living in the Hampton Inn. Pitt Digital is engaged with Comcast, who is working to resolve the issue and restore service as quickly as possible. PittNet Wi-Fi service remains available at all other campus locations. Updates will be posted to status.pitt.edu.
Apr 13, 18:42 EDT
Issue Affecting Release of PittPrint Jobs via Pitt ID Card
Resolved - Pitt Digital has resolved the issue that briefly affected the ability of students to release print jobs by swiping their Pitt ID card at PittPrint stations. Full service has been restored. We continue to closely monitor the service and will post any additional updates to status.pitt.edu.
Apr 13, 13:18 EDT
Investigating - Pitt Digital is aware of a issue that is affecting the ability of students to release print jobs by swiping their Pitt ID card at PittPrint stations. As a workaround, students can release print jobs by downloading and installing the Pharos app from the App Store or Google Play.

Pitt Digital is working with the vendor to resolve the issue and restore full service as quicky as possible. This issue does not affect printers used by University departments. Updates will be posted to status.pitt.edu as more information becomes available.
Apr 13, 13:08 EDT
Apr 12, 2026
PRISM Unavailable Apr. 10-12 During Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 23:00 EDT
Scheduled - PRISM, the University of Pittsburgh’s enterprise financial system, will be unavailable from 11 p.m. Friday, Apr. 10 until noon on Sunday, Apr. 12 while the vendor (OATC) performs system maintenance.

Users should complete all transactions (including printing) and exit the system before 11 p.m. on Friday, Apr. 10, as incomplete transactions will be terminated without notice when the system goes offline.

The maintenance period was scheduled by Pitt Digital in consultation with Financial Operations and the Office of the Controller.

This maintenance is part of vendor-recommended best practices to ensure high levels of availability, secure work environments, and continued reliability and stability of critical systems. Pitt Digital will monitor progress, and in the unlikely event an issue or problem arises, the system will be reverted to its original configuration and an update will be posted to https://status.pitt.edu/. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bill Rupp of Pitt Digital.
Apr 6, 11:02 EDT
Student Information System Unavailable This Weekend During Maintenance
Completed - The scheduled maintenance has been completed.
Apr 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 23:00 EDT
Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, April 11, at 11 p.m. until Sunday, April 12, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This maintenance is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on April 11. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Apr 6, 09:14 EDT
Apr 11, 2026
LabArchives Unavailable Late Friday Night During Maintenance
Completed - The scheduled maintenance has been completed.
Apr 11, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 23:00 EDT
Scheduled - LabArchives, the University’s cloud-based Electronic Research Notebook service, will be unavailable during maintenance late Friday night, April 10, from 11 p.m. to midnight.

Users should save their work and exit the system before the start of the maintenance period. Any data not saved or processes not completed by midnight on Friday night will be lost.

This routine maintenance was scheduled by the vendor and was selected to minimize disruption to users. In the unlikely event that an issue or problem arises, the vendor will revert the system to its original configuration and Pitt Digital will post an update to https://status.pitt.edu.

Please submit a request to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if have any questions or experience issues related to this maintenance. This effort is being led by Catherine Balaban of Pitt Digital’s Enterprise Applications Managed Solutions team.
Apr 7, 08:03 EDT
Apr 10, 2026
Resolved: Intermittent Vendor Issue Affected Salesforce Marketing Cloud Last Night
Resolved - Pitt Digital has contacted all Salesforce Marketing Cloud users about an intermittent vendor issue that affected Salesforce Marketing Cloud between 8:45 p.m. on Thursday, April 9, and 2:34 a.m. on Friday, April 10. The vendor has resolved their issue and restored full service.

Pitt Digital has reviewed system logs and confirmed that all Marketing Cloud emails and journey sends scheduled during this time completed successfully.

However, some automation runs scheduled during this time period may have failed. If your automation run did not complete successfully, you can re-run it manually or wait for it to complete during its next scheduled runtime.

Pitt Digital continues to monitor all affected services and will post any additional updates to status.pitt.edu.
Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you have questions or need assistance with an automation run.
Apr 10, 11:07 EDT
Apr 9, 2026

No incidents reported.

Apr 8, 2026
UPDATE: Overnight Canvas Maintenance Now April 10–11 & 24–25
Completed - The scheduled maintenance has been completed.
Apr 8, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 23:00 EDT
Scheduled - Instructure, the vendor that provides Canvas, has scheduled two overnight maintenance periods that will impact SCORM content. SCORM, a format for packaging interactive eLearning modules such as simulations or embedded quizzes, will be unavailable during the following times:

- Friday, April 10 at 10 p.m. – Saturday, April 11 at 8 a.m. ET
- Friday, April 24 at 10 p.m. – Saturday, April 25 at 8 a.m. ET

Impact is limited to the small number of courses using SCORM packages. All other courses and Canvas features will work normally.

Pitt Digital will monitor the process and updates will be posted to https://status.pitt.edu in the event of any significant changes or delays. This maintenance is part of our efforts to ensure continued security, stability, and reliability of the Canvas service.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Michael Casella of Pitt Digital.
Mar 23, 08:21 EDT
Apr 7, 2026
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
Cathedral of Learning Network Service Unavailable Overnight Tonight
Completed - The scheduled maintenance has been completed.
Apr 3, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 23:00 EDT
Scheduled - Facilities Management has scheduled electrical maintenance that will interrupt power to the Cathedral of Learning from 11 p.m. tonight (April 2), until 7 a.m. on Friday, April 3. The building will be closed between these times.

During this maintenance PittNet Wi-Fi and PittNet wired service — as well as access to Computing Labs located in the Cathedral of Learning — will be unavailable. Network service to other campus locations will not be affected. In the event of any significant changes or delays, updates will be posted to status.pitt.edu.
Apr 2, 08:27 EDT
Apr 2, 2026
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