All Systems Operational

Canvas Operational
Learning Management System Operational
Pitt Professional Operational
Email and Calendar (Microsoft Outlook) Operational
Emergency Notification Service (ENS) Operational
Login Services Operational
Central Directory Service (CDS) Operational
Duo Multifactor Authentication Operational
Enterprise Active Directory Operational
Pitt Passport Single Sign-On Operational
Microsoft Teams Operational
PeopleSoft/HighPoint CX (Student Information System) Operational
PRISM Operational
Wired and Wi-Fi Networks Operational
MyResNet (Boldyn Residential Wi-Fi) Operational
PittNet Wired Network Operational
Eduroam Operational
PittNet Wi-Fi Operational
Pitt Guest Wi-Fi Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Zoom Zoom Rooms Operational
Zoom Chatbot Operational
Academic Technologies Operational
Degree Planner Operational
LinkedIn Learning Operational
Pitt Video (Panopto) Operational
Qualtrics Online Survey System Operational
Schedule Builder Operational
Top Hat Operational
Accounts, Access, and Information Security Operational
1Password Password Manager Operational
Account Management (accounts.pitt.edu) Operational
Digital Certificates Operational
Federated Authorization Operational
Find People (find.pitt.edu) Operational
Namecoach Operational
Security Alerts (phishing scams, new vulnerabilities, etc.) Operational
Security Awareness Training (KnowBe4) Operational
Security Vulnerability Assessment (Burp Suite) Operational
Threat Protection Operational
Administrative and Business Systems Operational
DocuSign Operational
IT Billing System (PCR-360) Operational
Perceptive Content Operational
ProShip Operational
Salesforce ERM/CRM Operational
Salesforce Marketing Cloud Operational
Salesforce Recruiting Operational
Salesforce Service Desk Operational
Student Payment System (PittPAY) Operational
Symplectic Elements Operational
TeamDynamix Operational
Communication and Collaboration Operational
Box Uploads/Downloads Operational
Campaign Monitor Operational
Campus Information (University Operators) Operational
Electronic Fax Service (eFax) Operational
Enterprise Digital Signage Operational
Google Workspace Operational
Mailman Mailing Lists Operational
Microsoft 365 Operational
Microsoft OneDrive Operational
Microsoft SharePoint Operational
myPitt (my.pitt.edu) Operational
Namecoach Operational
NotifyU (Rave) Operational
Pitt Mobile Operational
Pitt Workspace Reservations System (Eptura Engage - formerly Condeco) Operational
Voice and Data Services (Telephony) Operational
Data, Reporting, and Analytics Operational
Alteryx Operational
Data Warehouse Operational
Oracle Analytics Cloud Operational
Tableau Operational
Generative AI Tools Operational
Claude for Education Operational
Google Gemini Operational
Google NotebookLM Operational
Microsoft 365 Copilot Chat Operational
PittGPT Operational
Human Resources and Financial Systems Operational
Concur Travel & Expense Operational
Oracle Planning and Budget Cloud Solution (PBCS) Operational
PantherExpress (Jaggaer) Operational
Pitt Worx Operational
Talent Center Operational
Vincent Payment Solutions Operational
IT Support Services Operational
Drop-In Support Operational
Health Sciences Service Desk Operational
Secure Remote Support (BeyondTrust) Operational
Technology Help Desk Operational
Network, Hosting, and Storage Operational
Archiving Services Operational
Cloud Services and Solutions Operational
Enterprise Data Storage Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational
Enterprise Server Hosting Operational
Enterprise Web Hosting (AFS, EWI, Pantheon) Operational
Firewall Operational
GitHub Enterprise Operational
IP Address Management (IPAM) Operational
PittNet VPN (GlobalProtect) Operational
Secure Research Enclave (SRE) Operational
Printing, Desktop and Mobile Computing, and Software Operational
Computing Labs / Virtual Lab Operational
Enterprise Device Management Operational
Enterprise Virtual Desktop Hosting Operational
Pitt on the Hub (online software store) Operational
PittPrint Operational
Software Download Service (software.pitt.edu) Operational
Research Operational
Enterprise Data Transfer Operational
InfoReady Review Operational
LabArchives Operational
Overleaf Operational
Research Computing and Data (RCD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monday Evening Maintenance Impacts Several Pitt Websites Sep 28, 2026 21:00 - Sep 29, 2026 00:00 EDT

On Monday, Sept. 28, the following University websites may be unreachable between 9 p.m. and midnight while Pitt Digital performs EWI server maintenance:

• cs.upj.pitt.edu
• lrdc.pitt.edu
• pcb.pitt.edu

If you experience any issues with websites outside of this window, please submit a request to the Technology Help Desk at https://services.pitt.edu/TDClient/33/Portal/Requests/Service/239/Technology-Help-Request/Request or call +1-412-624-HELP (4357). This effort is being led by Cathy Collins, Pitt Digital Data Enablement.
Posted on Sep 24, 2026 - 11:28 EDT

Sep 27, 2026

Student Information System Unavailable This Weekend During Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 23:00 EDT
Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, Sept. 26, at 11 p.m. until Sunday, Sept. 27, at noon. The maintenance will be performed by the vendor, Sierra-Cedar.

This maintenance is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on Sept. 26. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems
Sep 21, 09:06 EDT
Pitt Worx Unavailable This Weekend During Extended Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 22:00 EDT
Scheduled - Pitt Worx will be unavailable from Friday, Sept. 25, at 10 p.m. until Sunday, Sept. 27, at 7 a.m. while the vendor (Oracle) performs an upgrade to Oracle Cloud Infrastructure Identity and Access Management (IAM). Those who need to submit timecards for the week of Sept. 20-26 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, Sept. 28.

This maintenance period was determined according to Oracle’s maintenance schedule.
The HCM Solutions Team has completed checks to ensure that the system is ready for the update and will be actively engaged with Oracle throughout the maintenance period. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at https://status.pitt.edu/.

Please submit a request to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.

For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 22, 10:51 EDT

Sep 26, 2026

Talent Center Unavailable Overnight Sept. 25-26 During Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 25, 13:38 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:00 EDT
Scheduled - Talent Center will be unavailable from midnight Friday, Sept. 25 until 4 a.m. Saturday, Sept. 26, while the system receives an upgrade mandated by the vendor. This maintenance period was determined by the vendor (Oracle).

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 21, 08:24 EDT

Sep 25, 2026

RESOLVED: Vendor Issue Affecting Ability of Teams Desk Phones to Make and Receive Calls
Resolved - Monitoring confirms the issue has been fully resolved.
Sep 25, 14:54 EDT
Monitoring - Microsoft has resolved their issue that affected the ability of some Teams desk phones to make and receive calls earlier this morning. Full service has been restored. Pitt Digital continues to monitor the service closely to ensure continued reliability and stability.
Sep 25, 07:47 EDT
Investigating - Pitt Digital is aware of a Microsoft issue that is affecting the ability of some Teams desk phones to make and receive calls.

As a workaround, Teams desk phone users can use the Teams app on their computer or mobile device to place and receive calls. This issue does not affect calling via the Teams app or legacy Avaya desk phones.

Pitt Digital is working with the vendor to resolve the issue and restore full service as quickly as possible. Updates will be posted to status.pitt.edu as more information becomes available.
Sep 25, 02:21 EDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Talent Center Unavailable Sept. 23 During Evening Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 19:00 EDT
Scheduled - Talent Center will be unavailable 7–9 p.m. on Wednesday, September 23, while the system receives enhancements. The maintenance window has been determined by the HCM Solutions Team.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 16, 08:48 EDT

Sep 22, 2026

No incidents reported.

Sep 21, 2026

RESOLVED: Issue Affecting Lecture Capture (Panopto)
Resolved - Monitoring confirms the issue is fully resolved.
Sep 21, 15:36 EDT
Monitoring - Pitt Digital has worked with the vendor to resolve the issue that affected access to Lecture Capture (Panopto) for some users yesterday. Full service has been restored. We continue to monitor closely to ensure continued reliability and stability and will post any additional updates to status.pitt.edu.
Sep 21, 10:16 EDT
Update - Pitt Digital remains engaged with the vendor to resolve the issue and restore full service.
Sep 21, 07:59 EDT
Update - Pitt Digital continues working with the vendor to resolve the issue and restore full service.
Sep 20, 22:48 EDT
Update - Pitt Digital continues working with the vendor to resolve the issue and restore full service. Updates will be posted to status.pitt.edu as more information becomes available.
Sep 20, 18:47 EDT
Investigating - Pitt Digital is aware of an issue that is affecting access to Lecture Capture (Panopto) for some users at Pitt.

Pitt Digital is working with the vendor to resolve the issue and restore full service. Updates will be posted to status.pitt.edu as more information becomes available.
Sep 20, 16:53 EDT
RESOLVED: Vendor Issue Affecting Phone Calls to Technology Help Desk
Resolved - Monitoring confirms the issue is fully resolved.
Sep 21, 14:29 EDT
Monitoring - The vendor has resolved their issue that prevented individuals from reaching the Technology Help Desk by phone earlier today. Full Help Desk service has been restored. Pitt Digital continues to monitor the affected service closely to ensure continued reliability and stability.
Sep 21, 11:47 EDT
Investigating - Pitt Digital is aware of a vendor issue that is affecting the ability of customers to contact the Technology Help Desk by phone. Customers calling 412-624-HELP (4357) hear the standard greeting and are redirected to hold music after selecting an option. Pitt Digital is working with the vendor to resolve the issue and restore full service.

Customers can continue to contact the Help Desk by submitting a ticket, chatting online, or via email (https://www.digital.pitt.edu/support). Updates will be posted to status.pitt.edu as more information becomes available.
Sep 21, 11:07 EDT

Sep 20, 2026

Pitt Worx Unavailable This Weekend During Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 EDT
Scheduled - Pitt Worx will be unavailable from Friday, Sept. 18, at 10 p.m. until Sunday, Sept. 20, at 7 a.m. while the vendor (Oracle) performs payroll and monthly mandatory maintenance. Those who need to submit timecards for the week of Sept. 13-19 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, Sept. 21.

This maintenance period was determined according to Oracle’s payroll legislative patches schedule and includes system updates to legislative functions for local, state, and federal tax changes for 2026. These functionalities have been tested and approved for migration by Payroll department users.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update and will be actively engaged with Oracle throughout the maintenance period. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at https://status.pitt.edu/.

Please submit a request to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.

For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 14, 09:51 EDT

Sep 19, 2026

TDWorkManagement Unavailable Overnight Sept. 19
Completed - The scheduled maintenance has been completed.
Sep 19, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:00 EDT
Scheduled - TeamDynamix Work Management, which includes applications responsible for managing tickets at services.pitt.edu/TDWorkManagement, will be unavailable during maintenance scheduled by the vendor from midnight to 4 a.m., on Saturday, Sept. 19 (Friday night to Saturday morning).

The Technology Help Desk has been made aware of this maintenance. This maintenance does not impact the TDX Client Portal (TDClient) at services.pitt.edu/TDClient, including the Services Portal and Knowledge Base. TDClient services, such as the ability to submit a ticket through the Portal Help Request and view My Tickets, are not impacted.

Access to TeamDynamix Work Management will resume automatically once the maintenance window is complete. For live updates during the maintenance window, please refer to https://status.teamdynamix.com/.

Please submit a ticket at https://services.pitt.edu/TDClient/33/Portal/Requests/Service/240/Portal-Help-Request/Request to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance.
Sep 11, 08:45 EDT

Sep 18, 2026

Several Locations Impacted Sept. 17-18 During Overnight Network Maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 19:00 EDT
Scheduled - PittNet Wi-Fi and wired network service will be impacted overnight from 7 p.m. Thursday, Sept. 17 until 7 a.m. Friday, Sept. 18 in the Murdoch I Building and Plum Boro Primate Research Lab.

During these windows, users may experience one or more rolling outages per floor, typically lasting one to two hours. The team will monitor progress and post updates here if significant changes or delays occur.

This work is part of Pitt Digital's network modernization initiative that will install nearly 4,000 new Wi-Fi access points and upgrade wired network connections across the Pittsburgh campus. Learn more at https://digital.pitt.edu/wifi.

Submit a ticket at https://services.pitt.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=o5aAWpZljf0_&RequestorType=Service or call the Technology Help Desk at 412-624-HELP (4357) if you have questions or experience issues with wired or Wi-Fi service after the maintenance period. This effort is led by Lou Passarello, Pitt Digital Operations.
Sep 11, 16:57 EDT
Talent Center Reporting Interruptions Sept. 18
Completed - The scheduled maintenance has been completed.
Sep 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 00:00 EDT
Scheduled - Talent Center's reporting platform will be unavailable on Friday, Sept. 18, from midnight to 5 a.m. while the system receives enhancements.

Oracle, the vendor, determined this maintenance window. The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage periods are extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance period. These efforts are being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 4, 16:13 EDT
Thursday Evening Maintenance Impacts Several Pitt Websites
Completed - The scheduled maintenance has been completed.
Sep 18, 00:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:00 EDT
Scheduled - On Thursday, Sept. 17, the following University websites may be unreachable between 9 p.m. and midnight while Pitt Digital performs EWI server maintenance:

• cs.upj.pitt.edu
• lrdc.pitt.edu
• www.pcb.pitt.edu

If you experience any issues with websites outside of this window, please submit a request to the Technology Help Desk at https://services.pitt.edu/TDClient/33/Portal/Requests/Service/239/Technology-Help-Request/Request or call +1-412-624-HELP (4357). This effort is being led by Cathy Collins, Pitt Digital Data Enablement.
Sep 14, 08:43 EDT
Intermittent Late Evening PittNet Interruptions Sept. 17
Completed - The scheduled maintenance has been completed.
Sep 18, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 22:00 EDT
Scheduled - Pitt Digital will perform infrastructure enhancements to PittNet — the University’s Wi-Fi and wired network — on Thursday, Sept. 17, from 10 p.m. to midnight. This maintenance is Pittsburgh campus-wide and may briefly affect connectivity and services that rely on PittNet.

Users may notice intermittent delays in internet traffic, which may temporarily affect loading times for external websites and streaming services. MyResNet is unaffected.

Pitt Digital scheduled this window during low-traffic hours to limit impact on campus operations. We will monitor and post updates to https://status.pitt.edu if significant changes or delays occur.

This work is part of our network modernization initiative that has installed nearly 4,000 new Wi-Fi access points and upgraded wired network connections across the Pittsburgh campus. Learn more at https://digital.pitt.edu/wifi.

If this maintenance window conflicts with a critical activity in your area, or if you experience issues or have questions, please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call 412-624-HELP (4357).
Sep 11, 11:07 EDT

Sep 17, 2026

Intermittent Vendor Issue Affecting myPitt Access
Resolved - Monitoring confirms the issue has been fully resolved.
Sep 17, 16:05 EDT
Monitoring - The vendor has taken steps to resolve their intermittent issue that affected myPitt access for some users earlier today. Full service has been restored. If you continue to experience residual issues accessing myPitt, try clearing your browser cache or closing and reopening your browser.

Pitt Digital continues to monitor myPitt closely to ensure continued reliability and stability. Additional updates will be posted to status.pitt.edu as needed.
Sep 17, 12:54 EDT
Update - The vendor continues working to resolve the intermittent issue affecting access to myPitt for some users.
Sep 17, 11:54 EDT
Investigating - Pitt Digital is aware of an intermittent vendor issue that is affecting the ability of some individuals to access myPitt (my.pitt.edu).

University services you may typically access via myPitt can still be accessed through their direct URL (for example, canvas,pitt.edu, software.pitt.edu or accounts.pitt.edu). Direct links to many popular services are also available in the footer of the digital.pitt.edu website.

Pitt Digital is working with the vendor to resolve the issue, which is affecting customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as more information becomes available.
Sep 17, 08:53 EDT
Resolved: Issue Causing Slow Perceptive Content Performance
Resolved - Monitoring confirms the issue has been fully resolved.
Sep 17, 16:04 EDT
Monitoring - Pitt Digital has taken steps to resolve the issue affecting Perceptive Content and has restored full service. We continue to monitor the service closely to ensure continued reliability and stability.
Sep 17, 10:45 EDT
Investigating - Pitt Digital is aware of an issue that is causing slow performance for users of Perceptive Content, a service that enables the scanning, archiving, and retrieving of documents. Affected individuals may see slow processing or time-outs for uploads or requests.

Pitt Digital is working with the vendor to resolve the issue as quickly as possible. Perceptive Content will be unavailable for up to half an hour beginning at 9:30 a.m. while a fix is implemented. Updates will be posted to status.pitt.edu as more information becomes available.
Sep 17, 09:13 EDT
Overnight Network Maintenance Impacts Multiple Locations Overnight Sept. 16-17
Completed - The scheduled maintenance has been completed.
Sep 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:00 EDT
Scheduled - PittNet Wi-Fi and wired network service will be impacted overnight from 7 p.m. Wednesday, Sept. 16 until 7 a.m. Thursday, Sept. 17:

• Carrillo Steam Plant
• Energy Innovation Center
• Thaw Hall
• Melwood Maintenance Building (480 Mellwood St.)
• Space Research Coordination Center (SRCC)
• Strand Building (3609 Forbes Ave.)
• Towerview Garage

During these windows, users may experience one or more rolling outages per floor, typically lasting one to two hours. The team will monitor progress and post updates here if significant changes or delays occur.

This work is part of Pitt Digital's network modernization initiative that will install nearly 4,000 new Wi-Fi access points and upgrade wired network connections across the Pittsburgh campus. Learn more at https://digital.pitt.edu/wifi.

Submit a ticket at https://services.pitt.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=o5aAWpZljf0_&RequestorType=Service or call the Technology Help Desk at 412-624-HELP (4357) if you have questions or experience issues with wired or Wi-Fi service after the maintenance period. This effort is led by Lou Passarello, Pitt Digital Operations.
Sep 11, 15:10 EDT

Sep 16, 2026

Intermittent Vendor Issue Affecting Salesforce
Resolved - The vendor has resolved their intermittent issue and restored full service. Pitt Digital continues to monitor Salesforce closely to ensure continued reliability and stability of the service.
Sep 16, 15:27 EDT
Identified - Pitt Digital is aware of an intermittent vendor issue that is affecting Salesforce. Individuals affected by the issue may be unable to access the service or may experience delays and slow performance.

The vendor has identified the cause of the issue — which affects customers beyond the University of Pittsburgh — and is working to fully resolve it. Pitt Digital will post updates to status.pitt.edu as more information becomes available.
Sep 16, 09:26 EDT
Several Locations Impacted Sept. 15-16 During Overnight Network Maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 19:00 EDT
Scheduled - PittNet Wi-Fi and wired network service will be impacted in the following locations during overnight network maintenance Sept.15-16 during the periods listed:

• 530 Melwood Ave. (Fleet Services): 9:30 p.m.–11 a.m.
• Bakery Square: 7 p.m. –7 a.m.
• Community Engagement Center (CEC) – Homewood: 9 p.m. –7 a.m.
• Thomas Boulevard: 7 p.m. –6 a.m.

During these windows, users may experience one or more rolling outages per floor, typically lasting one to two hours. The team will monitor progress and post updates here if significant changes or delays occur.

This work is part of Pitt Digital's network modernization initiative that will install nearly 4,000 new Wi-Fi access points and upgrade wired network connections across the Pittsburgh campus. Learn more at https://digital.pitt.edu/wifi.

Submit a ticket at https://services.pitt.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=o5aAWpZljf0_&RequestorType=Service or call the Technology Help Desk at 412-624-HELP (4357) if you have questions or experience issues with wired or Wi-Fi service after the maintenance period. This effort is led by Lou Passarello, Pitt Digital Operations.
Sep 11, 15:05 EDT

Sep 15, 2026

Issue Affecting PRISM Data Availability in University Data Warehouse
Resolved - Pitt Digital has resolved the issue that temporarily affected PRISM data availability in the University Data Warehouse. PRISM data has been refreshed and is up to date.
Sep 15, 12:16 EDT
Identified - Pitt Digital is aware of an issue that is causing stale PRISM data to display in the University Data Warehouse.

Access to PRISM remains available; however, reports or dashboards generated from the University Data Warehouse that utilize PRISM data do not reflect the most recent data from the PRISM system.

Pitt Digital is working to resolve the issue and refresh PRISM data in the University Data Warehouse. Updates will be posted to status.pitt.edu as more details become available.
Sep 15, 09:58 EDT
Overnight Network Maintenance Impacts Multiple Locations Sept. 14–15
Completed - The scheduled maintenance has been completed.
Sep 15, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 19:00 EDT
Scheduled - PittNet Wi-Fi and wired network service will be impacted in the following locations during overnight network maintenance from 7 p.m. Monday, Sept. 14 until 7 a.m. Tuesday, Sept. 15:

• 308 Oakland Avenue (Property Management Building)
• Edward H. Litchfield Tower C
• Forbes-Atwood Building
• Forbes Hall (Residence)
• Oak Hill Commons
• Soldiers & Sailors Memorial Hall
• Sterling Building
• Pitt Sports Dome (Trees Field)

During this window, users may experience one or more rolling outages per floor, typically lasting one to two hours. The team will monitor progress and post updates here if significant changes or delays occur.

This work is part of Pitt Digital's network modernization initiative that will install nearly 4,000 new Wi-Fi access points and upgrade wired network connections across the Pittsburgh campus. Learn more at https://digital.pitt.edu/wifi.

Submit a ticket at https://services.pitt.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=o5aAWpZljf0_&RequestorType=Service or call the Technology Help Desk at 412-624-HELP (4357) if you have questions or experience issues with wired or Wi-Fi service after the maintenance period. This effort is led by Lou Passarello, Pitt Digital Operations.
Sep 10, 13:25 EDT
Talent Center Reporting Interruptions Sept. 15 and 18
Completed - The scheduled maintenance has been completed.
Sep 15, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 03:00 EDT
Scheduled - Some Talent Center functionality will be unavailable on the following dates while the system receives enhancements:

• Tuesday, Sept. 15, from 3 a.m. to 6 a.m.: Reporting platform will be unavailable
• Friday, Sept. 18, from midnight to 5 a.m.: Reporting platform will be unavailable

Oracle, the vendor, determined these maintenance windows. The HCM Solutions Team has completed checks to ensure that the system is ready for these updates. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage periods are extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding these maintenance periods. These efforts are being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Sep 4, 16:11 EDT

Sep 14, 2026

Sep 13, 2026

PRISM Unavailable Overnight Sept. 11-13 During Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Sep 13, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 23:00 EDT
Scheduled - PRISM, the University’s enterprise financial system, will be unavailable while OATC, the managed service provider for our PRISM environment in the Oracle Cloud, performs system maintenance from Friday, Sept. 11, at 11 p.m., through noon on Sunday, Sept. 13.

Users should complete all transactions (including printing) and exit the system before 11 p.m. on Sept. 11. Incomplete transactions will be terminated without notice when the system goes offline.

Pitt Digital scheduled this maintenance in consultation with Financial Operations and the Office of the Controller as part of vendor-recommended best practices to ensure continued reliability and stability of critical systems. The dates were selected to avoid any disruption to monthly period closing activities. To ensure a smooth transition, PRISM users in the Office of the Controller, Financial Operations, and Human Resources have participated in testing.

Pitt Digital will monitor progress and actively engage with OATC throughout the maintenance window. In the unlikely event that an issue arises, the vendor will revert PRISM to its original configuration and Pitt Digital will post an update to https://status.pitt.edu. The system will return to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://services.pitt.edu/TDClient/33/Portal/Requests/Service/29/PRISM/Request or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. Nick Contis of Pitt Digital's Enterprise Applications team is leading this effort.
Sep 8, 08:29 EDT
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