In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 2025 - 17:30 EDT
Jun 30, 2025 - 17:30 EDT
Scheduled - PRISM, the University of Pittsburgh’s enterprise financial system, will be taken offline and unavailable from Monday, June 30, at 5:30 p.m. through Tuesday, July 1, at 6 a.m.
The maintenance is necessary to facilitate the processes that begin the closing of FY25 and the opening of FY26 within the PRISM system. The maintenance period was scheduled by Pitt Information Technology in consultation with Financial Operations and the Office of the Controller. The dates were selected to minimize disruption to users.
Users should complete all transactions (including printing, faxing, reporting, and data entry) and exit the system before 5:30 p.m. on June 30, as system access and any incomplete transactions will be terminated without notice when the system goes offline. Any data not saved or processes that are not completed by 5:30 p.m. on June 30 will be lost.
Important Reminder:
• As of July 1, 2025, if you are entering GL transactions for the JUN-25 period, you MUST change the default period from JUL-25 to JUN-25.
To ensure a smooth transition, PRISM users in the Office of the Controller, Financial Operations, and Human Resources have participated in testing. Pitt IT will monitor progress and actively engage with the PRISM vendor (OATC) during the maintenance window. In the unlikely event that an issue or problem arises, the vendor will revert PRISM to its original configuration and Pitt IT will post an update to status.pitt.edu.
Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Nick Contis of Pitt IT’s Enterprise Applications team.
Jun 30, 2025 17:30 - Jul 1, 2025 06:00 EDT
The maintenance is necessary to facilitate the processes that begin the closing of FY25 and the opening of FY26 within the PRISM system. The maintenance period was scheduled by Pitt Information Technology in consultation with Financial Operations and the Office of the Controller. The dates were selected to minimize disruption to users.
Users should complete all transactions (including printing, faxing, reporting, and data entry) and exit the system before 5:30 p.m. on June 30, as system access and any incomplete transactions will be terminated without notice when the system goes offline. Any data not saved or processes that are not completed by 5:30 p.m. on June 30 will be lost.
Important Reminder:
• As of July 1, 2025, if you are entering GL transactions for the JUN-25 period, you MUST change the default period from JUL-25 to JUN-25.
To ensure a smooth transition, PRISM users in the Office of the Controller, Financial Operations, and Human Resources have participated in testing. Pitt IT will monitor progress and actively engage with the PRISM vendor (OATC) during the maintenance window. In the unlikely event that an issue or problem arises, the vendor will revert PRISM to its original configuration and Pitt IT will post an update to status.pitt.edu.
Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Nick Contis of Pitt IT’s Enterprise Applications team.
Jun 30, 2025 17:30 - Jul 1, 2025 06:00 EDT
Canvas
Operational
Learning Management System
Operational
Pitt Professional
?
Operational
Email and Calendar (Microsoft Outlook)
Operational
Emergency Notification Service (ENS)
Operational
Login Services
Operational
Central Directory Service (CDS)
Operational
Duo Multifactor Authentication
Operational
Pitt Passport Single Sign-On
Operational
Microsoft Teams
Operational
PeopleSoft/HighPoint CX (Student Information System)
Operational
PRISM
Under Maintenance
Wired and Wi-Fi Networks
Operational
MyResNet (Apogee Residential Wi-Fi)
Operational
PittNet Wired Network
Operational
Eduroam
Operational
PittNet Wi-Fi
Operational
Pitt Guest Wi-Fi
Operational
Zoom
Operational
Zoom Web Portal
Operational
Zoom Zoom Video Webinars
Operational
Zoom Zoom Meetings
Operational
Zoom Cloud Recording
Operational
Zoom Zoom Chat
Operational
Zoom Zoom Rooms
Operational
Zoom Chatbot
Operational
Academic Technologies
Operational
Degree Planner
Operational
LinkedIn Learning
Operational
Pitt Video (Panopto)
Operational
Qualtrics Online Survey System
Operational
Schedule Builder
Operational
Top Hat
Operational
Accounts, Access, and Information Security
Operational
Account Management (accounts.pitt.edu)
Operational
Digital Certificates
Operational
Enterprise Active Directory
Operational
Federated Authorization
Operational
Find People (find.pitt.edu)
Operational
LastPass Password Manager
Operational
Namecoach
Operational
Security Alerts (phishing scams, new vulnerabilities, etc.)
Operational
Security Awareness Training (KnowBe4)
Operational
Security Vulnerability Assessment (Burp Suite)
Operational
Threat Protection
?
Operational
Administrative and Business Systems
Operational
DocuSign
Operational
IT Billing System (PCR-360)
Operational
Perceptive Content
Operational
ProShip
Operational
Salesforce ERM/CRM
Operational
Salesforce Marketing Cloud
Operational
Salesforce Recruiting
Operational
Salesforce Service Desk
Operational
Student Payment System (PittPAY)
Operational
Symplectic Elements
Operational
TeamDynamix
?
Operational
Communication and Collaboration
Operational
Box Uploads/Downloads
Operational
Campaign Monitor
Operational
Campus Information (University Operators)
Operational
Condeco Workspace Management
Operational
Electronic Fax Service (eFax)
Operational
Enterprise Digital Signage
Operational
Google Workspace
Operational
Mailman Mailing Lists
Operational
Microsoft 365
Operational
Microsoft OneDrive
Operational
Microsoft SharePoint
Operational
myPitt (my.pitt.edu)
Operational
Namecoach
Operational
NotifyU (Rave)
Operational
Pitt Mobile
Operational
Voice and Data Services (Telephony)
?
Operational
Data, Reporting, and Analytics
Operational
Alteryx
Operational
Cognos
Operational
Data Warehouse
Operational
Oracle Analytics Cloud
Operational
Tableau
Operational
Human Resources and Financial Systems
Operational
Concur Travel & Expense
Operational
Oracle Planning and Budget Cloud Solution (PBCS)
Operational
PantherExpress (Jaggaer)
Operational
Pitt Worx
Operational
Talent Center
Operational
Vincent Payment Solutions
Operational
IT Support Services
Operational
Drop-In Support
Operational
Health Sciences Service Desk
Operational
Secure Remote Support (BeyondTrust)
Operational
Technology Help Desk
Operational
Network, Hosting, and Storage
Operational
Archiving Services
Operational
Cloud Services and Solutions
Operational
Enterprise Data Storage
Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon)
Operational
Enterprise Server Hosting
Operational
Enterprise Web Hosting (AFS, EWI, Pantheon)
Operational
Firewall
Operational
GitHub Enterprise
Operational
IP Address Management (IPAM)
Operational
PittNet VPN (GlobalProtect)
Operational
Secure Research Enclave (SRE)
Operational
Printing, Desktop and Mobile Computing, and Software
Operational
Computing Labs / Virtual Lab
Operational
Enterprise Device Management
Operational
Enterprise Virtual Desktop Hosting
Operational
Pitt on the Hub (online software store)
?
Operational
PittPrint
Operational
Software Download Service (software.pitt.edu)
Operational
Research
Operational
Enterprise Data Transfer
Operational
InfoReady Review
Operational
LabArchives
Operational
Overleaf
Operational
Research Computing and Data (RCD)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Tuesday Evening Network Maintenance Impacts Multiple Locations on Pittsburgh Campus Jul 1, 2025 21:00-23:00 EDT
PittNet wired and Wi-Fi service will be affected in several locations on the Pittsburgh campus during brief network maintenance scheduled for this Tuesday, July 1, from 9 to 11 p.m. Each of the following buildings will lose data connection for about 20 minutes within the maintenance window:
• Biomedical Science Tower 3
• Graduate School of Public Health – Crabtree
• Graduate School of Public Health – Public Health Building
• Lothrop Hall
• Salk Hall
• Scaife Hall
• Victoria Building
MyResNet Wi-Fi service is not affected and will remain available at residences.
This maintenance is part of vendor-required best practices to ensure the continued security, stability, and reliability of older network hardware components. Pitt IT has completed checks to ensure that the hardware is ready for the maintenance and will be actively engaged with the vendor throughout the maintenance period.
Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Dan Mahaven, associate director, operations.
Posted on Jun 26, 2025 - 16:45 EDT
• Biomedical Science Tower 3
• Graduate School of Public Health – Crabtree
• Graduate School of Public Health – Public Health Building
• Lothrop Hall
• Salk Hall
• Scaife Hall
• Victoria Building
MyResNet Wi-Fi service is not affected and will remain available at residences.
This maintenance is part of vendor-required best practices to ensure the continued security, stability, and reliability of older network hardware components. Pitt IT has completed checks to ensure that the hardware is ready for the maintenance and will be actively engaged with the vendor throughout the maintenance period.
Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Dan Mahaven, associate director, operations.
Posted on Jun 26, 2025 - 16:45 EDT
Wednesday Evening Network Maintenance Impacts Multiple Pittsburgh Campus Locations Jul 2, 2025 21:00-22:00 EDT
PittNet, the University’s wired and Wi-Fi networks, may experience brief outages of up to 45 minutes on Wednesday, July 2, between 9–10 p.m. The following buildings are affected:
• Allen Hall
• Falk School
• Fraternity Housing Complex
• Gardner Steel Conference Center
• K. Leroy Irvis Hall
• Learning Research & Development Center
• Mark A. Nordenberg Hall
• Nuclear Physics Laboratory – Allen Hall
• O'Hara Student Center
• Old Engineering Hall
• Panther Hall
• Soldiers & Sailors Memorial Hall
• Space Research Coordination Center
• Sutherland Hall
• Thackeray Hall
• Thaw Hall
• University Club
• University Hall
MyResNet Wi-Fi service will not be affected and will remain available at residence halls.
The maintenance was scheduled by Pitt IT in consultation with the Office of Public Safety’s Integrated Security Department (ISD). It is part of an ongoing project aimed at improving the security, performance, and reliability of the network that provides connectivity to the internet and resources both inside and outside of PittNet. To minimize the impact on the user community, the maintenance is being conducted during the summer.
PittIT has completed checks to ensure that systems are ready for the upgrades and will be actively engaged with the vendor throughout the maintenance periods. In the unlikely event that an issue or problem arises, the vendor will revert to its original network configuration and Pitt IT will post an update to https://status.pitt.edu.
Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
Posted on Jun 27, 2025 - 10:52 EDT
• Allen Hall
• Falk School
• Fraternity Housing Complex
• Gardner Steel Conference Center
• K. Leroy Irvis Hall
• Learning Research & Development Center
• Mark A. Nordenberg Hall
• Nuclear Physics Laboratory – Allen Hall
• O'Hara Student Center
• Old Engineering Hall
• Panther Hall
• Soldiers & Sailors Memorial Hall
• Space Research Coordination Center
• Sutherland Hall
• Thackeray Hall
• Thaw Hall
• University Club
• University Hall
MyResNet Wi-Fi service will not be affected and will remain available at residence halls.
The maintenance was scheduled by Pitt IT in consultation with the Office of Public Safety’s Integrated Security Department (ISD). It is part of an ongoing project aimed at improving the security, performance, and reliability of the network that provides connectivity to the internet and resources both inside and outside of PittNet. To minimize the impact on the user community, the maintenance is being conducted during the summer.
PittIT has completed checks to ensure that systems are ready for the upgrades and will be actively engaged with the vendor throughout the maintenance periods. In the unlikely event that an issue or problem arises, the vendor will revert to its original network configuration and Pitt IT will post an update to https://status.pitt.edu.
Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
Posted on Jun 27, 2025 - 10:52 EDT
Thursday Evening Network Maintenance Impacts Multiple Locations on Pittsburgh Campus Jul 3, 2025 21:00-23:00 EDT
PittNet wired and Wi-Fi service will be affected in several locations on the Pittsburgh campus during brief network maintenance scheduled for this Thursday, July 3, from 9 to 11 p.m. Each of the following buildings will lose data connection for about 20 minutes within the maintenance window:
• Cathedral of Learning
• Frick Fine Arts Building
• Heinz Chapel
• Hillman Library
• Mervis Hall
• Sennott Square
MyResNet Wi-Fi service is not affected and will remain available at residences.
This maintenance is part of vendor-required best practices to ensure the continued security, stability, and reliability of older network hardware components. Pitt IT has completed checks to ensure that the hardware is ready for the maintenance and will be actively engaged with the vendor throughout the maintenance period.
Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Dan Mahaven, associate director, operations.
Posted on Jun 30, 2025 - 13:51 EDT
• Cathedral of Learning
• Frick Fine Arts Building
• Heinz Chapel
• Hillman Library
• Mervis Hall
• Sennott Square
MyResNet Wi-Fi service is not affected and will remain available at residences.
This maintenance is part of vendor-required best practices to ensure the continued security, stability, and reliability of older network hardware components. Pitt IT has completed checks to ensure that the hardware is ready for the maintenance and will be actively engaged with the vendor throughout the maintenance period.
Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Dan Mahaven, associate director, operations.
Posted on Jun 30, 2025 - 13:51 EDT
Hosted Data Center Services Unavailable July 12 and 18 During Maintenance Jul 12, 2025 23:00-23:15 EDT
As you know, Pitt Information Technology is enhancing security by upgrading the University to next-generation firewall technology. As part of the final step in that process, two firewall migrations will require short periods of downtime in July.
• Saturday, July 12, from 11 to 11:15 p.m. ET
Physical and virtual servers hosted at the University Data Center will experience a brief interruption in service for up to five minutes. This will include departments that are hosted within the Enterprise Hosting Service as well as Enterprise services to include EWI web hosting. Enterprise Storage (Dell Isilon) and research (CRC) will not be impacted during this maintenance.
• Friday, July 18, from 11 to 11:45 p.m. ET
Physical, virtual servers, and Enterprise Storage (Dell Isilon) hosted at the University Data Center will experience a brief interruption in service for up to thirty minutes. This will include departments that are hosted within the Enterprise Hosting Service as well as Enterprise services to include EWI and Perceptive Content. Research (CRC) will not be impacted during this maintenance.
Testing will be conducted post maintenance, but we are asking departments to test any servers, databases, or applications hosted or have dependencies at the University Data Center after each upgrade to ensure they reconnect smoothly and operate as expected. Report any issues to the Technology Help Desk at +1-412-624-HELP (4357).
This maintenance is part of our efforts to ensure continued security, stability, and reliability of the network. Checks have been completed to ensure that systems are ready for both upgrades. Pitt IT will be monitoring all services and actively engaged with our vendors throughout the upgrades. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the event of any significant changes or delays, updates will be posted to http://status.pitt.edu.
Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Lou Passarello, director of Pitt IT Operations.
Posted on Jun 25, 2025 - 07:54 EDT
• Saturday, July 12, from 11 to 11:15 p.m. ET
Physical and virtual servers hosted at the University Data Center will experience a brief interruption in service for up to five minutes. This will include departments that are hosted within the Enterprise Hosting Service as well as Enterprise services to include EWI web hosting. Enterprise Storage (Dell Isilon) and research (CRC) will not be impacted during this maintenance.
• Friday, July 18, from 11 to 11:45 p.m. ET
Physical, virtual servers, and Enterprise Storage (Dell Isilon) hosted at the University Data Center will experience a brief interruption in service for up to thirty minutes. This will include departments that are hosted within the Enterprise Hosting Service as well as Enterprise services to include EWI and Perceptive Content. Research (CRC) will not be impacted during this maintenance.
Testing will be conducted post maintenance, but we are asking departments to test any servers, databases, or applications hosted or have dependencies at the University Data Center after each upgrade to ensure they reconnect smoothly and operate as expected. Report any issues to the Technology Help Desk at +1-412-624-HELP (4357).
This maintenance is part of our efforts to ensure continued security, stability, and reliability of the network. Checks have been completed to ensure that systems are ready for both upgrades. Pitt IT will be monitoring all services and actively engaged with our vendors throughout the upgrades. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the event of any significant changes or delays, updates will be posted to http://status.pitt.edu.
Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Lou Passarello, director of Pitt IT Operations.
Posted on Jun 25, 2025 - 07:54 EDT
Hosted Data Center Services Interrupted July 18 During Maintenance Jul 18, 2025 23:00-23:45 EDT
As you know, Pitt Information Technology is enhancing security by upgrading the University to next-generation firewall technology. As part of the final step in that process, a firewall migration will require a short period of downtime in July.
• Friday, July 18, from 11 to 11:45 p.m. ET
Physical, virtual servers, and Enterprise Storage (Dell Isilon) hosted at the University Data Center will experience a brief interruption in service for up to thirty minutes. This will include departments that are hosted within the Enterprise Hosting Service as well as Enterprise services to include EWI and Perceptive Content. Research (CRC) will not be impacted during this maintenance.
Testing will be conducted post maintenance, but we are asking departments to test any servers, databases, or applications hosted or have dependencies at the University Data Center after each upgrade to ensure they reconnect smoothly and operate as expected. Report any issues to the Technology Help Desk at +1-412-624-HELP (4357).
This maintenance is part of our efforts to ensure continued security, stability, and reliability of the network. Checks have been completed to ensure that systems are ready for both upgrades. Pitt IT will be monitoring all services and actively engaged with our vendors throughout the upgrades. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the event of any significant changes or delays, updates will be posted to https://status.pitt.edu.
Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Lou Passarello, director of Pitt IT Operations.
Posted on Jun 25, 2025 - 08:06 EDT
• Friday, July 18, from 11 to 11:45 p.m. ET
Physical, virtual servers, and Enterprise Storage (Dell Isilon) hosted at the University Data Center will experience a brief interruption in service for up to thirty minutes. This will include departments that are hosted within the Enterprise Hosting Service as well as Enterprise services to include EWI and Perceptive Content. Research (CRC) will not be impacted during this maintenance.
Testing will be conducted post maintenance, but we are asking departments to test any servers, databases, or applications hosted or have dependencies at the University Data Center after each upgrade to ensure they reconnect smoothly and operate as expected. Report any issues to the Technology Help Desk at +1-412-624-HELP (4357).
This maintenance is part of our efforts to ensure continued security, stability, and reliability of the network. Checks have been completed to ensure that systems are ready for both upgrades. Pitt IT will be monitoring all services and actively engaged with our vendors throughout the upgrades. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the event of any significant changes or delays, updates will be posted to https://status.pitt.edu.
Please submit a ticket to the Technology Help Desk at https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Lou Passarello, director of Pitt IT Operations.
Posted on Jun 25, 2025 - 08:06 EDT