IT Service Status
All Systems Operational
Account Management Operational
Box (pitt.box.com) Operational
Central Directory Service (CDS) Operational
Cognos Operational
CourseWeb (Blackboard Learn) Operational
Electronic Research Notebooks (LabArchives) Operational
Email Operational
Pitt Email Operational
Enterprise Spam and Virus Filter Operational
Advanced Threat Protection Operational
Emergency Notification Service (ENS) Operational
Enterprise Active Directory (AD) Operational
Enterprise Digital Signage Operational
Enterprise Web Infrastructure (EWI) Operational
eSignature Service (DocuSign) Operational
Faculty Information System (Elements) Operational
Lynda Online Learning Operational
Microsoft Office 365 Operational
Microsoft OneDrive Operational
My Sites (SharePoint Online) Operational
Skype for Business Operational
Office ProPlus Operational
My Pitt website Operational
my.pitt.edu Operational
AskCathy Service Discovery Operational
Online Survey System (Qualtrics) Operational
PittNet Wi-Fi and Wired Networks Operational
Eduroam Operational
PittNet Guest Wi-Fi Operational
PittNet Wired Network Operational
PittNet Wi-Fi Operational
WIRELESS-PITTNET-FAST Operational
PittNet Gaming Network Operational
NotifyU Text Messaging Service Operational
Pitt App Store Operational
Pitt on the Hub (online software store) ? Operational
Pitt Passport Operational
Single Sign-On Operational
Multifactor Authentication (Duo) Operational
Pitt Print Operational
Pitt Video (Panopto) Operational
Pitt VPN (Pulse Secure) Operational
Software Download Service Operational
Student Information System (PeopleSoft) Operational
Tableau Operational
Voice Services / Telecommunications Operational
Digital Voice / Unified Communications (Skype for Business) Operational
Telecommunications (Avaya) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 23, 2019

No incidents reported today.

Feb 22, 2019
Service Provider Issue Causing Delay in Delivery of Pitt Email Attachments
Resolved - Microsoft has resolved the issue with its Office 365 service that affected the delivery of attachments received through Pitt Email yesterday. Full service has been restored.
Feb 22, 08:40 EST
Investigating - Microsoft is experiencing an issue with its Office 365 service that is causing a delay in the delivery of attachments received through Pitt Email. Microsoft is aware of the issue and working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions about this announcement.
Feb 21, 18:29 EST
Feb 20, 2019

No incidents reported.

Feb 19, 2019
Service Provider Maintenance Affects Some Software Downloads on Feb. 19
Completed - The scheduled maintenance has been completed.
Feb 19, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 07:00 EST
Scheduled - Kivuto, the service provider for Pitt on the Hub (online software store), will perform vendor maintenance on Tuesday, Feb. 19, beginning at 7 a.m.

Downloading software through pitt.onthehub.com—including Microsoft Windows and Office for personal purchase by students, faculty, and staff—will be unavailable for up to three hours while work is completed. The University’s Software Download Service (software.pitt.edu) is not affected by this maintenance.

Please contact the 24/7 Help Desk at 412-624-HELP (4357) if you have questions regarding this announcement.
Feb 15, 10:17 EST
Feb 18, 2019
Intermittent Microsoft Issue Affecting Access to Office 365 and Teams
Resolved - Microsoft has resolved the intermittent issue that affected Office 365 and Teams earlier today. Full service has been restored.
Feb 18, 14:57 EST
Investigating - Microsoft is experiencing an intermittent issue with its Office 365 service that is affecting the ability to sign in to Office365.com. In addition, some users are experiencing issues launching Microsoft Teams. Access to Pitt Email does not appear to be affected by this issue.

Microsoft is aware of the issues and working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.
Feb 18, 10:01 EST
Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

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