Brief Interruption to New Authentications During Maintenance This Evening
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 2026 - 21:00 EDT
Scheduled - New logins to University services may be briefly unavailable for up to three minutes this evening while Pitt Digital performs network maintenance. Individuals who are already logged in to University services during this period will not be affected.

This maintenance is necessary to help mitigate two new critical security vulnerabilities in PHP, the programming language behind many websites. In the unlikely event an issue arises, the system will be reverted to its original configuration, and an update will be posted to status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance.
Oct 23, 2026 21:00 - Oct 25, 2026 03:00 EDT
Canvas Operational
Learning Management System Operational
Pitt Professional Operational
Email and Calendar (Microsoft Outlook) Operational
Emergency Notification Service (ENS) Operational
Login Services Under Maintenance
Central Directory Service (CDS) Operational
Duo Multifactor Authentication Operational
Enterprise Active Directory Operational
Pitt Passport Single Sign-On Under Maintenance
Microsoft Teams Operational
PeopleSoft/HighPoint CX (Student Information System) Operational
PRISM Operational
Wired and Wi-Fi Networks Operational
MyResNet (Boldyn Residential Wi-Fi) Operational
PittNet Wired Network Operational
Eduroam Operational
PittNet Wi-Fi Operational
Pitt Guest Wi-Fi Operational
Zoom Operational
Zoom Web Portal Operational
Zoom Zoom Video Webinars Operational
Zoom Zoom Meetings Operational
Zoom Cloud Recording Operational
Zoom Zoom Chat Operational
Zoom Zoom Rooms Operational
Zoom Chatbot Operational
Academic Technologies Operational
Degree Planner Operational
LinkedIn Learning Operational
Pitt Video (Panopto) Operational
Qualtrics Online Survey System Operational
Schedule Builder Operational
Top Hat Operational
Accounts, Access, and Information Security Operational
1Password Password Manager Operational
Account Management (accounts.pitt.edu) Operational
Digital Certificates Operational
Federated Authorization Operational
Find People (find.pitt.edu) Operational
Namecoach Operational
Security Alerts (phishing scams, new vulnerabilities, etc.) Operational
Security Awareness Training (KnowBe4) Operational
Security Vulnerability Assessment (Burp Suite) Operational
Threat Protection Operational
Administrative and Business Systems Operational
DocuSign Operational
IT Billing System (PCR-360) Operational
Perceptive Content Operational
ProShip Operational
Salesforce ERM/CRM Operational
Salesforce Marketing Cloud Operational
Salesforce Recruiting Operational
Salesforce Service Desk Operational
Student Payment System (PittPAY) Operational
Symplectic Elements Operational
TeamDynamix Operational
Communication and Collaboration Operational
Box Uploads/Downloads Operational
Campaign Monitor Operational
Campus Information (University Operators) Operational
Electronic Fax Service (eFax) Operational
Enterprise Digital Signage Operational
Google Workspace Operational
Mailman Mailing Lists Operational
Microsoft 365 Operational
Microsoft OneDrive Operational
Microsoft SharePoint Operational
myPitt (my.pitt.edu) Operational
Namecoach Operational
NotifyU (Rave) Operational
Pitt Mobile Operational
Pitt Workspace Reservations System (Eptura Engage - formerly Condeco) Operational
Voice and Data Services (Telephony) Operational
Data, Reporting, and Analytics Operational
Alteryx Operational
Data Warehouse Operational
Oracle Analytics Cloud Operational
Tableau Operational
Generative AI Tools Operational
Claude for Education Operational
Google Gemini Operational
Google NotebookLM Operational
Microsoft 365 Copilot Chat Operational
PittGPT Operational
Human Resources and Financial Systems Operational
Concur Travel & Expense Operational
Oracle Planning and Budget Cloud Solution (PBCS) Operational
PantherExpress (Jaggaer) Operational
Pitt Worx Operational
Talent Center Operational
Vincent Payment Solutions Operational
IT Support Services Operational
Drop-In Support Operational
Health Sciences Service Desk Operational
Secure Remote Support (BeyondTrust) Operational
Technology Help Desk Operational
Network, Hosting, and Storage Operational
Archiving Services Operational
Cloud Services and Solutions Operational
Enterprise Data Storage Operational
Enterprise Network File Storage (Andrew File System, Dell Isilon) Operational
Enterprise Server Hosting Operational
Enterprise Web Hosting (AFS, EWI, Pantheon) Operational
Firewall Operational
GitHub Enterprise Operational
IP Address Management (IPAM) Operational
PittNet VPN (GlobalProtect) Operational
Secure Research Enclave (SRE) Operational
Printing, Desktop and Mobile Computing, and Software Operational
Computing Labs / Virtual Lab Operational
Enterprise Device Management Operational
Enterprise Virtual Desktop Hosting Operational
Pitt on the Hub (online software store) Operational
PittPrint Operational
Software Download Service (software.pitt.edu) Operational
Research Operational
Enterprise Data Transfer Operational
InfoReady Review Operational
LabArchives Operational
Overleaf Operational
Research Computing and Data (RCD) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Enterprise Data Transfer System (Globus) Unavailable Tomorrow Morning 10/24 During Maintenance Oct 24, 2026 10:30-11:30 EDT

Enterprise Data Transfer System (Globus) will be unavailable Saturday, Oct. 24, from 10:30 to 11:30 a.m. ET for required database upgrades. The maintenance window was determined by the vendor (Globus).

Impact: All Globus services will pause, including Auth, Transfer, Groups, Flows, Search, Timers, Compute, GlobusID, and Action Providers. During the window, you cannot log in to applications that rely on Globus Auth. That includes the Globus web app, the command line interface, third-party applications, and web portals that use Globus for login or data management.

What happens to your work:
• Transfers: Transfers in progress when the downtime begins resume from their last checkpoint when service returns.
• Timers: A Timer run scheduled during the downtime executes as soon as service returns. If several runs fall within the window, only one executes. The exception is runs from Timers that reach their end criteria during the downtime.
• Flows: A flow run that tries to start a new step during the downtime fails.
• Compute: Tasks submitted before the downtime are available when service returns.

What to do: After service returns, check the status of your Timer and flow runs to confirm they completed as expected. To avoid failed flow steps, plan to start new flows after 11:30 a.m. ET.

In the event that an issue or problem arises, an update will be posted to https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance.
Posted on Oct 23, 2026 - 16:29 EDT

Oct 24, 2026

PRISM Unavailable Late Friday Night Oct. 23 During Maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 23:00 EDT
Scheduled - PRISM, the University of Pittsburgh’s enterprise financial system, will be unavailable from 11 p.m. Friday, October 23 until 2 a.m. Saturday, October 24 while the vendor (Oracle) completes routine system maintenance.

The maintenance period was chosen to minimize impact on users. Users should complete all transactions (including printing) and exit the system before 11 p.m. on Friday, as incomplete transactions will be terminated without notice when the system goes offline.

In the unlikely event an issue arises, the system will be reverted to its original configuration, and an update will be posted to status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Nick Contis of Pitt Digital.
Oct 19, 13:39 EDT

Oct 23, 2026

Unresolved incident: Brief Interruption to New Authentications During Maintenance This Evening.

Oct 22, 2026

Talent Center Unavailable Oct. 22 During Evening Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 18:00 EDT
Scheduled - Talent Center will be unavailable the evening of Thursday, Oct. 22, from 6-11 p.m. while the system receives enhancements.

The HCM Solutions team determined the maintenance window and has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, they will closely collaborate with the vendor (Oracle) to determine the cause and resolve it. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Oct 20, 09:00 EDT
RESOLVED: Vendor Issue Affecting Ability of Teams Desk Phones to Make and Receive Calls
Resolved - Monitoring confirms the issue is fully resolved.
Oct 22, 20:15 EDT
Monitoring - The vendor has taken steps to resolve the issue that affected Teams desk phones last night. Full service has been restored.

Pitt Digital continues to monitor the service to ensure continued reliability and stability. Additional updates will be posted to status.pitt.edu as needed.
Oct 22, 08:09 EDT
Identified - Pitt Digital is aware of a Microsoft issue that is affecting the ability of some Teams desk phones to make and receive calls.

As a workaround, Teams desk phone users can use the Teams app on their computer or mobile device to place and receive calls. This issue does not affect calling via the Teams app or legacy Avaya desk phones.

Microsoft has identified the issue and is working to restore full service as quickly as possible. Updates will be posted to status.pitt.edu as more information becomes available.
Oct 22, 00:02 EDT
Talent Center's Reporting Platform Impacted Overnight Oct. 21-22 During Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 00:00 EDT
Scheduled - Talent Center's reporting platform will be unavailable overnight from midnight Wednesday, Oct. 21, until 6 a.m. Thursday, Oct. 22 while the system receives enhancements.

The vendor (Oracle) determined the maintenance window. The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Oct 20, 13:02 EDT

Oct 21, 2026

BeyondTrust Secure Remote Support (SRS) Unavailable Evening of Oct. 21 During Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 18:00 EDT
Scheduled - BeyondTrust Secure Remote Support (SRS) (https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=314) and Privileged Remote Access (PRA) (https://access.fis.pitt.edu) will be unavailable on Wednesday, Oct. 21, from 6-7 p.m. while Pitt Digital implements an update.

Please prioritize deploying the new Jump Client (version 26.2.3) to all new devices. It will become available in Microsoft Endpoint Configuration Manager (MECM) by end of day on Thursday, Oct. 22. Existing devices with the Jump Client installed will receive this update automatically.

This maintenance is necessary to implement important software updates that enhance the security of the BeyondTrust SRS service. Pitt Digital selected the maintenance date and time to ensure that vendor support is immediately available during the maintenance period, should it be needed.

Pitt IT will closely monitor the maintenance process. If any issues arise, we will revert BeyondTrust SRS to its original configuration and post an update to https://status.pitt.edu.

During Maintenance

If remote IT support is required during this window, Pitt Digital recommends using the screensharing methods available in Microsoft Teams. Detailed instructions can be found in this Microsoft support article.

After Maintenance

In rare cases, users may be unable to access Representative Consoles after maintenance. If you experience this issue, contact the Technology Help Desk at https://digital.pitt.edu/helprequest as soon as possible so that we can work with you to resolve it. In the meantime, you can access BeyondTrust SRS via the web console by logging in to https://srs.it.pitt.edu/login, clicking the My Account tab, and clicking Launch Web Rep Console.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you have any questions about this update. This effort is being led by Dan McConnell of Pitt Digital’s Information Security team.
Oct 14, 09:04 EDT

Oct 20, 2026

Talent Center Unavailable Oct. 20 During Early Morning Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 03:00 EDT
Scheduled - Talent Center’s reporting platform will be unavailable early Tuesday, Oct. 20 from 3-6 a.m. while the system receives enhancements. This maintenance period was determined by the vendor (Oracle).

The HCM Solutions Team has completed checks to ensure that the system is ready for the update. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, an update will be provided at https://status.pitt.edu.

Please submit a ticket to the Technology Help Desk online at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Mariah Frantz, HCM Solutions Analyst responsible for Talent Center administration.  

For questions or concerns about Talent Center, please submit an inquiry to the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Oct 19, 14:26 EDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

Pitt Worx Unavailable This Weekend (Oct. 16-18) During Monthly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 EDT
Scheduled - Pitt Worx will be unavailable from Friday, Oct. 16, at 10 p.m. until Sunday, Oct. 18, at 7 a.m. while the vendor (Oracle) performs monthly mandatory maintenance. Those who need to submit timecards for the week of Oct. 11-17 should plan to do so before or after the outage period. As a reminder, timecards must be submitted and approved by noon on Monday, Oct. 19.

This maintenance period was determined according to Oracle’s monthly maintenance schedule.

The HCM Solutions Team has completed checks to ensure that the system is ready for the update and will be actively engaged with Oracle throughout the maintenance period. In the unlikely event of an issue, the HCM Solutions Team will closely collaborate with Oracle to determine the cause and resolve the issue. If the outage period is extended, updates will be provided at https://status.pitt.edu/.

Please submit a request to the Technology Help Desk at http://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.

For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Oct 12, 08:45 EDT

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Vendor Issue Affecting Access to Online Cybersecurity Training
Resolved - Monitoring confirms the issue has been fully resolved.
Oct 13, 15:55 EDT
Monitoring - The vendor has taken steps to address the issue and restore access. Pitt Digital continues to monitor the service closely to ensure continued reliability and stability.
Oct 13, 11:31 EDT
Investigating - Pitt Digital is aware of a vendor issue that is affecting access to the KnowBe4 online cybersecurity training modules used by students, faculty, and staff.

The vendor is working as quickly as possible to resolve the issue and restore access. Updates will be posted to status.pitt.edu as more information becomes available.
Oct 13, 10:54 EDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Pitt Worx Unavailable October 9-11 During Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:00 EDT
Scheduled - Pitt Worx will be unavailable from Friday, Oct. 9, at 10 p.m. until Sunday, Oct. 11, at 7 a.m. This maintenance will provide Pitt Worx an update to the interface for certain administrative pages to display the Redwood user interface.

During the outage, users will be unable to access Pitt Worx. Those who need to submit timecards for the week of Oct. 4-10 should do so before or after the outage period; timecards cannot be submitted or approved during the system outage. As a reminder, timecards must be submitted and approved by noon on Monday, Oct. 12.

The maintenance period was scheduled by Pitt Digital in consultation with Office of Human Resources. If any changes to the outage period occur, updates will be provided at https://status.pitt.edu/.

Please submit a request to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues related to this maintenance. This effort is being led by John Scifo, Pitt IT’s HCM Solutions Manager.

For questions about using Pitt Worx, please submit an inquiry the Office of Human Resources at https://hr.pitt.edu/contact-ohr.
Oct 5, 10:07 EDT
Student Information System Unavailable This Weekend During Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 23:00 EDT
Scheduled - PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, Oct. 10, at 11 p.m. until Sunday, Oct. 11, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This maintenance is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on Oct. 10. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Oct 5, 08:56 EDT

Oct 10, 2026

TeamDynamix Impacted Overnight Oct. 9-10 During Weekend Maintenance
Completed - The scheduled maintenance has been completed.
Oct 10, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 00:00 EDT
Scheduled - TeamDynamix, which includes the University's Services Portal and Knowledge Base at https://services.pitt.edu/TDClient/33/Portal/Home/, will be temporarily unavailable overnight from midnight to 4 a.m. Saturday, Oct. 10, while the vendor performs an upgrade to version 12.3. The TDX Client Portal, Service Catalog, and Work Management are all expected to return to normal after 4 a.m.

The TDX 12.3 update brings new tools for tracking consumable inventory, delegating approvals, and linking related tickets, along with bulk ticket editing and a redesigned report builder. It also adds tighter ticket-to-project connections, support for international date, currency, and address formats. For full details, please refer to our Knowledge Base article: https://services.pitt.edu/TDClient/33/Portal/KB/Article/3920/Understanding-the-TDX-12-3-Update

Pitt Digital has performed testing for the upgrade and will be monitoring during the maintenance window. This maintenance supports the continued reliability, security, and availability of the system. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at https://services.pitt.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=330&RequestorType=Service or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Jane Ondo of Pitt Digital.
Oct 7, 14:12 EDT
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