Please prioritize the deployment of the new Jump Client (version 23.3.5) to all new devices. It will become available in Microsoft Endpoint Configuration Manager (MECM) by end of day on Thursday, Aug. 1. Existing devices with the Jump Client installed will receive this update automatically.
This maintenance is necessary to implement important software updates that enhance the security of the BeyondTrust SRS service. Pitt IT selected the maintenance date and time to ensure that vendor support is immediately available during the maintenance period, should it be needed.
Pitt IT will closely monitor the maintenance process. If any issues arise, we will swiftly revert BeyondTrust SRS to its original configuration and update you via status.pitt.edu. http://status.pitt.edu/
Please submit a ticket to the Technology Help Desk https://technology.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Dan McConnell and Rick McIver of Pitt IT’s Information Security team.
Posted Jul 17, 2024 - 11:57 EDT
This scheduled maintenance affected: BeyondTrust Secure Remote Support.