Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 02, 2025 - 20:00 EDT
Scheduled
Tonight (Thursday, Oct.2), from 8 to 9 p.m., Perceptive Content (ImageNow), the University's document management system, will be temporarily unavailable due to scheduled maintenance. Pitt Digital will be restarting the Apache servers supporting the system. This maintenance is necessary to ensure our University systems and servers are secure and up to date.
There will be no changes to the user interface, but users should save any work and log out of Perceptive Content before 8 p.m. tonight; otherwise, any changes made in the application since the last save may not be retained.
Pitt Digital prioritizes security issues when scheduling maintenance to take place as soon as possible instead of during the normal weekend maintenance period. To minimize disruption, this maintenance will occur after the close of normal business hours. Pitt Digital has completed checks to ensure that the system is ready for the update and will be actively engaged throughout the maintenance period. In the unlikely event that an issue or problem arises, the system will revert to its original configuration and Pitt Digital will send an email notification as well as post an update to https://status.pitt.edu.
Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Jamie Craig, Pitt IT Enterprise Applications.
Posted Oct 02, 2025 - 14:01 EDT
This scheduled maintenance affected: Administrative and Business Systems (Perceptive Content).