PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, Sept. 20, at 11 p.m. until Sunday, Sept. 21, at 8 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.
Released by Oracle/PeopleSoft, this update delivers bug fixes, regulatory changes, security, and enhancements, and is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. On occasion, users may notice slight changes to the application’s look and feel, but functionality typically remains the same.
Be sure to complete all of your work and exit the system before 11 p.m. on Sept. 20. Incomplete entries will be terminated without notice when the system goes offline.
The maintenance period was scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to https://status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please submit a ticket to the Technology Help Desk at https://pi.tt/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Posted Sep 15, 2025 - 12:46 EDT
This scheduled maintenance affects: PeopleSoft/HighPoint CX (Student Information System).