Vendor Issue Affecting Claude for Education Logins

Incident Report for Pitt Digital Systems Status

Resolved

Monitoring confirms the incident has been fully resolved.

Posted Sep 29, 2026 - 13:51 EDT

Monitoring

The vendor has taken steps to mitigate the issue and restore full service to Claude for Education. Pitt Digital is monitoring the service to ensure continued reliability and stability. Updates will continue to be posted to status.pitt.edu.

Posted Sep 29, 2026 - 11:15 EDT

Investigating

Pitt Digital is aware of a vendor issue that is causing login issues for some users of Claude for Education. The vendor is working to resolve the issue, which affects customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as more details become available

Posted Sep 29, 2026 - 11:09 EDT

This incident affected: Generative AI Tools (Claude for Education).