Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 28, 2023 - 22:00 EDT
Scheduled
PeopleSoft and PeopleSoft/Highpoint Campus Experience (CX) will be unavailable during an extended upgrade scheduled for improved operational efficiency of the Student Information System from 10 p.m. on Thursday, Sept. 28, through 11 p.m. on Sunday, Oct. 1. PittPAY and Parchment (eTranscript Ordering) will also be unavailable during the upgrade. The systems will be returned to service earlier if work is completed ahead of schedule.
Please note that the URL address for PeopleSoft will change. If you are a PeopleSoft user or support PeopleSoft users in your department, please take note of the following:
• Prior to Oct. 1, please update any bookmarks in browsers and links on school or department websites: - Point PeopleSoft Student Information System links to https://my.pitt.edu/launch-task/all/peoplesoft-student-info-system. - Point PeopleSoft/HighPoint links to https://my.pitt.edu/launch-task/all/peoplesoft-highpoint-cx. • On Thursday, Sept. 28, be certain to complete all transactions and exit the system before 10 p.m. Any transactions that are not completed will be terminated without notice when the system goes offline.
Note: PeopleSoft and PeopleSoft/Highpoint Campus Experience (CX) data used for the Data Warehouse will be refreshed on Sept. 28 and available for use but will not be updated during this downtime. Therefore, users should wait until Oct. 2 when the upgrade is complete to access the most current data.
The Learning Management System (Canvas) will be available during the upgrade.
Should an issue occur, information will be posted to status.pitt.edu. Please contact the 24/7 IT Help Desk at +1-412-624-HELP (4357) if you have any questions regarding this announcement.
Posted Aug 31, 2023 - 16:53 EDT
This scheduled maintenance affected: PeopleSoft/HighPoint CX (Student Information System) and Administrative and Business Systems (Student Payment System (PittPAY)).