Monitoring confirms the issue has been fully resolved.
Posted Sep 17, 2026 - 16:05 EDT
Monitoring
The vendor has taken steps to resolve their intermittent issue that affected myPitt access for some users earlier today. Full service has been restored. If you continue to experience residual issues accessing myPitt, try clearing your browser cache or closing and reopening your browser.
Pitt Digital continues to monitor myPitt closely to ensure continued reliability and stability. Additional updates will be posted to status.pitt.edu as needed.
Posted Sep 17, 2026 - 12:54 EDT
Update
The vendor continues working to resolve the intermittent issue affecting access to myPitt for some users.
Posted Sep 17, 2026 - 11:54 EDT
Investigating
Pitt Digital is aware of an intermittent vendor issue that is affecting the ability of some individuals to access myPitt (my.pitt.edu).
University services you may typically access via myPitt can still be accessed through their direct URL (for example, canvas,pitt.edu, software.pitt.edu or accounts.pitt.edu). Direct links to many popular services are also available in the footer of the digital.pitt.edu website.
Pitt Digital is working with the vendor to resolve the issue, which is affecting customers beyond the University of Pittsburgh. Updates will be posted to status.pitt.edu as more information becomes available.
Posted Sep 17, 2026 - 08:53 EDT
This incident affected: Communication and Collaboration (myPitt (my.pitt.edu)).