Monitoring confirms the issue has been fully resolved.
Posted Oct 26, 2026 - 16:15 EDT
Monitoring
The vendor has taken steps to resolve the issue and restore full service. Pitt Digital continues to monitor the service closely to ensure continued reliability and stability.
Posted Oct 26, 2026 - 12:22 EDT
Investigating
Pitt Digital is aware of a vendor issue that is affecting Salesforce Marketing Cloud. Individuals affected by the issue may be unable to access the service or may experience intermittent slow performance, timeouts, and connectivity issues.
The vendor has taken steps to address the issue — which affects customers beyond the University of Pittsburgh — and is working to fully resolve it. Pitt Digital will post updates to status.pitt.edu as more information becomes available.
Posted Oct 26, 2026 - 11:58 EDT
This incident affected: Administrative and Business Systems (Salesforce Marketing Cloud).