Student Information System Unavailable This Weekend During Maintenance
Scheduled Maintenance Report for Pitt IT Systems Status
Completed
The scheduled maintenance has been completed.
Posted Mar 03, 2024 - 08:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 02, 2024 - 23:00 EST
Scheduled
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during a scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 performed by the vendor, Sierra-Cedar, from 11 p.m. on Saturday, March 2, until 8 a.m. on Sunday, March 3. The maintenance window is scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Be sure to complete all work and exit the system before 11 p.m. on March 2. Incomplete entries will be terminated without notice when the system goes offline.

This update released by Oracle/PeopleSoft delivers bug fixes, regulatory changes, security, and enhancements. On occasion, users may notice slight changes to the application’s look and feel, but functionality typically remains the same.

Pitt IT has completed checks to ensure that the systems are ready for the update and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to status.pitt.edu https://status.pitt.edu/. The systems will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please contact the Technology Help Desk https://www.technology.pitt.edu/247-it-help-desk at +1- 412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted Feb 12, 2024 - 15:58 EST
This scheduled maintenance affected: Student Information System (PeopleSoft).