TeamDynamix Unavailable Overnight March 14-15 During Maintenance

Scheduled Maintenance Report for Pitt IT Systems Status

Completed

The scheduled maintenance has been completed.
Posted Mar 15, 2025 - 04:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 14, 2025 - 23:59 EDT

Scheduled

TeamDynamix, which includes the University of Pittsburgh’s Services Portal and Knowledge Base at https://services.pitt.edu/, as well as the TDAdmin, TDNext and TDClient services will be unavailable from midnight to 4 a.m. ET on Saturday, March 15, while the vendor (TeamDynamix) performs a system upgrade.

All users of TeamDynamics and TDX should save any work and exit the system prior to the maintenance window, as access to TeamDynamics will go offline without notice. This includes Pitt IT, the Technology Help Desk, Logicalis, Health Sciences Information Technology, Project Management users, and University of Pittsburgh affiliates.

The outage period was determined by the vendor. To ensure a smooth transition, testing will take place prior to the outage, and the vendor will monitor the service post-implementation, as minor patches may need to be applied during the week following the outage.

This upgrade, which will be managed by the vendor, will help to ensure high levels of availability, secure work environments, and continued reliability and stability of the system.

Details about this maintenance are available in this services.pitt.edu article: https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=2783

Please contact the Technology Help Desk at https://services.pitt.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=330&RequestorType=Service if you have any questions about this maintenance. This effort is being led by Kathy Lyons - Service Management Office and Chris Fording - TDX Administration.
Posted Mar 10, 2025 - 09:56 EDT
This scheduled maintenance affected: Administrative and Business Systems (TeamDynamix).