PeopleSoft Impacted June 27-28 During Overnight Maintenance

Scheduled Maintenance Report for Pitt Digital Systems Status

Completed

The scheduled maintenance has been completed.
Posted Jun 28, 2026 - 07:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 27, 2026 - 23:00 EDT

Scheduled

PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable briefly during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight Saturday, June 27, at 11 p.m. until Sunday, June 28, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This upgrade supports readiness for the 2026–27 award year and ensures compliance with federal student aid changes. The update will be completed sometime within the maintenance window and will not entail a complete outage, as deployment will take place in rolling fashion. However, users that are connected to the system when the update occurs may encounter an error and have to log back in.

Be sure to complete all of your work and exit the system before 11 p.m. on June 27. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Digital in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services. Pitt Digital has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout each maintenance period.

In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to http://status.pitt.edu. The systems will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk at http://pi.tt/helprequest or call +1- 412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Bob Treloar, Pitt Digital’s manager of student systems.
Posted Jun 22, 2026 - 13:30 EDT
This scheduled maintenance affected: PeopleSoft/HighPoint CX (Student Information System).