Student Information System Unavailable This Weekend During Maintenance
Scheduled Maintenance Report for Pitt IT Systems Status
Completed
The scheduled maintenance has been completed.
Posted Apr 07, 2024 - 07:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 06, 2024 - 23:00 EDT
Scheduled
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight April 6-7. The maintenance will be performed by the vendor, Sierra-Cedar.

Saturday, April 6, at 11 p.m. until Sunday, April 7, at 7 a.m. - This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on April 6. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.
Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to status.pitt.edu. https://status.pitt.edu/

The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please contact the Technology Help Desk https://www.technology.pitt.edu/247-it-help-desk at +1- 412-624-HELP (4357) if you experience any issues or have any questions regarding this message. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted Apr 01, 2024 - 15:34 EDT
This scheduled maintenance affected: Student Information System (PeopleSoft).