Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 08, 2024 - 23:00 EST
Scheduled
Several enterprise systems will be unavailable for several hours between 11 p.m. on Friday, March 8, and 7 a.m. on Saturday, March 9, while Pitt Information Technology performs a system upgrade on the University’s Central Directory Service (CDS). This maintenance will not affect logins to your devices or logins to most University services.
These services may be unavailable for up to four hours during the upgrade:
• Account Self-Service (accounts.pitt.edu), including password changes and new account activations • Parchment Transcript Request system • Panther Central ID Center, including new ID card activations • Find People (find.pitt.edu) • UPMC health plan information via MyHealth Access • Some online help forms at technology.pitt.edu
Users do not need to take any action before or after the upgrade. The maintenance window was scheduled by Pitt IT during the first day of Spring Recess to minimize any potential disruption to the Pitt community. The maintenance is part of University-wide efforts to upgrade RedHat Enterprise Linux servers, which will no longer be supported later this year.
Pitt IT has completed checks to ensure that the system is ready for the upgrade and will be actively engaged throughout the maintenance period. In the unlikely event that an issue or problem arises, the system will be reverted to its original configuration and an update posted to status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.
Please contact the Technology Help Desk at +1- 412-624-HELP (4357) if you experience any issues or have any questions regarding this upgrade. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
Posted Mar 08, 2024 - 10:05 EST
This scheduled maintenance affected: Account Management, Central Directory Service (CDS), and Find People (find.pitt.edu).