Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 08, 2024 - 21:00 EST
Scheduled
Connectivity to Amazon Web Services (AWS) resources will be unavailable for up to 30 minutes between 9 and 9:30 p.m. on Friday, Nov. 8, as Pitt Information Technology upgrades network firewalls.
Enterprise services will not be impacted. However, connections to AWS apps and resources through the University’s network (including PittNet VPN) will be affected. This includes Tableau and the Enterprise Data Transfer service powered by Globus.
Checks have been completed to ensure that the system is ready for the upgrade. Pitt IT will be monitoring services and actively engaged with the vendor (Palo Alto) throughout the upgrade. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the event of a service disruption, updates will be provided at status.pitt.edu.
Pitt IT has scheduled this maintenance as part of its ongoing initiative to replace network firewalls on all campuses with next-generation firewalls to enhance performance, strengthen security, and realize cost savings for the University.
Please submit a ticket to the Technology Help Desk at +1-412-624-HELP (4357) if you have any questions regarding this maintenance. This effort is being led by Lou Passarello, Pitt IT’s director of operations.