Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 29, 2024 - 08:00 EDT
Scheduled
Beginning on Monday, April 29, at 8 a.m. and continuing through Friday, May 3, at 11:59 p.m. experts from Dell and VMware will update virtual server hosting at the University Data Center under guidance from Pitt Information Technology. The upgrade process will occur continually over five weekdays to maximize availability of enhanced engineering support from the vendors.
No service disruptions are anticipated, and checks have been completed to ensure that the system is ready for the upgrade. Pitt IT will be monitoring services and actively engaged with Dell throughout the upgrade. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the unlikely event of a service disruption, updates will be provided at status.pitt.edu.
This periodic update is part of vendor-recommended best practices to ensure high levels of availability, secure work environments, and the continued reliability and stability of critical systems. This technology supports both departmental servers and enterprise services, including Accounts Self-Service, Andrew File System (AFS), Central Directory Service (CDS), Cognos, Document Management (Perceptive Content / ImageNow), Enterprise Web Infrastructure (EWI), Faculty Information System (Elements), Pitt Print, and Tableau.
Please contact the Technology Help Desk at +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this announcement. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
Posted Apr 19, 2024 - 12:36 EDT
This scheduled maintenance affected: Account Management, Central Directory Service (CDS), Cognos, Document Management (Perceptive Content), Enterprise Network File Storage (Andrew File System), Enterprise Web Hosting (EWI, Pantheon, AFS), Faculty Information System (Elements), Pitt Print, and Tableau.