Power Issues Cause of Intermittent Network/Voice Service Disruptions in Hieber Building

Incident Report for Pitt IT Systems Status

Resolved

The commercial power issues that affected the Hieber Building appear to be resolved. We are continuing to monitor.

Posted Feb 14, 2020 - 10:16 EST

Identified

Commercial power issues during the past few days have caused intermittent service disruptions in PittNet Wi-Fi and Wired network access and voice services in the Hieber Building. Duquesne Light is aware of the power issues in the area and working to resolve them. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.

Posted Feb 10, 2020 - 16:55 EST

This incident affected: Wired and Wi-Fi Networks (PittNet Wi-Fi, Pitt Guest Wi-Fi) and Communication and Collaboration (Voice and Data Services (Telephony)).