Intermittent Vendor Issue Causing Slow TeamDynamix Performance

Incident Report for Pitt Digital Systems Status

Resolved

Monitoring confirms the issue has been fully resolved.

Posted Jun 04, 2026 - 08:49 EDT

Monitoring

The vendor has taken steps to resolve the issue and restore full service. Pitt Digital is monitoring the service closely to ensure continued stability and reliability.

Posted Jun 03, 2026 - 18:35 EDT

Investigating

Pitt Digital is aware of an intermittent vendor issue that is causing slow performance for users of TeamDynamix (TDX). This issue may affect TDX ticketing, project portfolio management, the Knowledge Base, and the service catalog (services.pitt.edu).

The vendor is working to resolve the issue, which affects customers beyond the University of Pittsburgh. Pitt Digital will post updates to status.pitt.edu as more information becomes available.

Posted Jun 03, 2026 - 15:30 EDT

This incident affected: Administrative and Business Systems (TeamDynamix).