PRISM Unavailable Late Friday April 19 During Maintenance
Scheduled Maintenance Report for Pitt IT Systems Status
Completed
The scheduled maintenance has been completed.
Posted Apr 19, 2024 - 23:59 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 19, 2024 - 23:00 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 11, 2024 - 14:53 EDT
Scheduled
PRISM, the University of Pittsburgh’s enterprise financial system, will be unavailable during scheduled maintenance on Friday, April 19 from 11 to 11:59 p.m. Be certain to complete all transactions (including printing) and exit PRISM before 11 p.m. on April 19. Incomplete transactions will be terminated without notice when the system goes offline. 

This maintenance is part of vendor-recommended best practices to ensure high levels of availability, secure work environments, and continued reliability and stability of critical systems. The maintenance period was scheduled by Pitt Information Technology in consultation with Financial Operations and the Office of the Controller. The date and time were selected to be in the normal maintenance window so as to not interfere with business operations.

Pitt IT has completed checks to ensure that the system is ready for the update and will be performing the maintenance. Progress will be monitored along with our managed services provider OATC Inc. during the process. In the unlikely event that an issue or problem arises, the system will be reverted to its original configuration and Pitt IT will post an update to status.pitt.edu. https://status.pitt.edu/

Please contact the Technology Help Desk https://services.pitt.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=smq-KVQrsfU_&RequestorType=Service at +1-412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Brian Stengel of Pitt IT’s Enterprise Applications team.
Posted Apr 10, 2024 - 09:53 EDT
This scheduled maintenance affected: PRISM.