Issue Causing Slow Perceptive Content Performance

Incident Report for Pitt Digital Systems Status

Resolved

Monitoring confirms the incident is fully resolved.
Posted Jun 17, 2026 - 08:47 EDT

Monitoring

Pitt Digital has worked with the vendor to resolve the issue and restore normal service. We continue to monitor Perceptive Content closely to ensure continued reliability and stability and will post any additional updates to status.pitt.edu.
Posted Jun 16, 2026 - 16:34 EDT

Investigating

Pitt Digital is aware of an issue that is causing slow performance for users of Perceptive Content, a service that enables the scanning, archiving, and retrieving of documents. Affected individuals may see slow processing or time-outs for uploads or requests.

Pitt Digital is working with the vendor to resolve the issue as quickly as possible. Updates will be posted to status.pitt.edu as more information becomes available.
Posted Jun 16, 2026 - 11:41 EDT
This incident affected: Administrative and Business Systems (Perceptive Content).