Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 19, 2024 - 21:00 EDT
Scheduled
Pitt Information Technology is upgrading network firewall software at the University Data Center on Friday, July 19, from 9 to 11 p.m.
Although no service disruptions are anticipated, Pitt IT encourages you to test any servers or applications that are hosted at the University Data Center on Saturday, July 20, after maintenance has been completed and report any issues to the Technology Help Desk at +1-412-624-HELP (4357).
Checks have been completed to ensure that the system is ready for the upgrade. Pitt IT will be monitoring services and actively engaged with the vendor (Palo Alto) throughout the upgrade. Should any unexpected issues occur, rollback procedures are also in place to ensure continuation of all systems. In the event of a service disruption, updates will be provided at status.pitt.edu.
Pitt IT has scheduled this maintenance as part of its ongoing initiative to replace network firewalls on all campuses with next-generation firewalls to enhance performance, strengthen security, and realize cost savings for the University. A complete schedule of upcoming firewall upgrades will be posted soon.
Please submit a ticket to the Technology Help Desk at +1-412-624-HELP (4357) if you have any questions regarding this maintenance. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
Posted Jul 18, 2024 - 08:41 EDT
This scheduled maintenance affected: Enterprise Web Hosting (EWI, Pantheon, AFS).