Vendor Issue Affecting Access to Online Cybersecurity Training

Incident Report for Pitt Digital Systems Status

Resolved

Monitoring confirms the issue has been fully resolved.

Posted Oct 13, 2026 - 15:55 EDT

Monitoring

The vendor has taken steps to address the issue and restore access. Pitt Digital continues to monitor the service closely to ensure continued reliability and stability.

Posted Oct 13, 2026 - 11:31 EDT

Investigating

Pitt Digital is aware of a vendor issue that is affecting access to the KnowBe4 online cybersecurity training modules used by students, faculty, and staff.

The vendor is working as quickly as possible to resolve the issue and restore access. Updates will be posted to status.pitt.edu as more information becomes available.

Posted Oct 13, 2026 - 10:54 EDT

This incident affected: Accounts, Access, and Information Security (Security Awareness Training (KnowBe4)).