Service Provider Issue Affecting MyResNet Wi-Fi for Some Students in Oakwood Apartments

Incident Report for Pitt IT Systems Status

Resolved

Apogee has resolved the issue that prevented some students in Oakwood Apartments from browsing the internet when connected to MyResNet Wi-Fi earlier today. Full service has been restored.

Posted Oct 21, 2019 - 19:26 EDT

Update

Update: Some students in Bouquet Gardens D are also experiencing intermittent MyResNet Wi-Fi access issues.

Posted Oct 21, 2019 - 17:06 EDT

Investigating

Apogee is experiencing an issue that is preventing some students in Oakwood Apartments from browsing the internet when connected to MyResNet Wi-Fi. Apogee is aware of the issue and working to restore service as quickly as possible. Updates will be posted as they become available.

Posted Oct 21, 2019 - 14:11 EDT

This incident affected: Residence Hall Wi-Fi (MyResNet).