Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 09, 2024 - 23:00 EST
Scheduled
PRISM, the University of Pittsburgh’s enterprise financial system, will be unavailable during scheduled maintenance beginning Saturday, March 9, at 11 p.m. until Sunday, March 10, at 6 a.m. Be certain to complete all transactions (including printing) and exit PRISM before 11 p.m. on March 9. Incomplete transactions will be terminated without notice when the system goes offline.
This maintenance is part of vendor-recommended best practices to ensure high levels of availability, secure work environments, and continued reliability and stability of critical systems. The maintenance period was scheduled by Pitt Information Technology in consultation with Financial Operations and the Office of the Controller. The date and time were selected to be in the normal maintenance window so as to not interfere with normal business operations.
To ensure a smooth transition, Pitt IT has completed checks to ensure that the system is ready for the update and will monitor progress while performing the work. Our managed services provider OATC Inc. will be performing the maintenance, and testing will be performed by OATC and Pitt IT after the network changes go into effect.
In the unlikely event that an issue or problem arises, the system will be reverted to its original configuration and Pitt IT will post an update to status.pitt.edu https://status.pitt.edu/.
Please contact the Technology Help Desk https://www.technology.pitt.edu/247-it-help-desk at +1-412-624-HELP (4357) if you experience any issues or have questions regarding this maintenance. This effort is being led by Brian Stengel, Pitt IT’s manager of ERP financial applications.