Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 02, 2024 - 23:00 EST
Scheduled
Pitt Information Technology has scheduled overnight network upgrades between 11 p.m. on Saturday, March 2, and 7 a.m. on Sunday, March 3. No service disruption is expected during the maintenance period.
The maintenance window was scheduled by Pitt IT as part of vendor-recommended best practices to improve the security, performance, and reliability of the University’s network. This maintenance involves upgrading Cisco Identity Services Engine (ISE) and rebooting select Palo Alto network firewalls. The upgrade to ISE, which provides the authentication service for PittNet Wi-Fi, is required to apply security updates. The rebooting of Palo Alto firewalls is necessary to update required vendor certificates. Individuals do not need to take any action after the upgrades are completed.
Pitt IT has completed checks to ensure that systems are ready for the upgrade and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the system will be reverted to its original configuration and an update posted to status.pitt.edu.
Please contact the Technology Help Desk at +1-412-624-HELP (4357) if you have questions regarding this maintenance period. This effort is being led by Lou Passarello, Pitt IT’s director of operations.
Posted Feb 26, 2024 - 17:37 EST
This scheduled maintenance affected: PittNet Wi-Fi and Wired Networks (PittNet Wired Network, PittNet Wi-Fi, GlobalProtect VPN).