Brief Outage Affects Canvas Oct. 2 During Early Morning Maintenance

Scheduled Maintenance Report for Pitt Digital Systems Status

Completed

The scheduled maintenance has been completed.
Posted Oct 02, 2025 - 04:15 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 02, 2025 - 04:00 EDT

Scheduled

Canvas, the University’s enterprise learning management system, may experience brief interruptions to the New Quizzes module during maintenance beginning Thursday, Oct. 2, at 4 a.m., and lasting for up to 15 minutes.

This maintenance, performed by the vendor (Instructure) will modify the size of the database instance. This is not a full Canvas outage, but rather the New Quizzes component may have issues or outages during the 15-minute window. Users may experience a disruption due to a database restart during the maintenance.

Pitt Digital will be monitoring the process, and in the event of any significant changes or delays, updates will be posted to http://status.pitt.edu. This maintenance is part of our efforts to ensure continued security, stability, and reliability of the Canvas service.

Please submit a ticket to the Technology Help Desk at https://digital.pitt.edu/helprequest or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Michael Casella of Pitt Digital.
Posted Sep 26, 2025 - 16:14 EDT
This scheduled maintenance affected: Canvas (Learning Management System).