Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 27, 2024 - 23:00 EDT
Scheduled
PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System https://services.pitt.edu/TDClient/33/Portal/KB/ArticleDet?ID=345 taking place overnight from Saturday, July 27 at 11 p.m. until Sunday, July 28 at 8 a.m. The maintenance will be performed by the vendor, Sierra-Cedar. Released by Oracle/PeopleSoft, the update delivers bug fixes, regulatory changes, security, and enhancements, and is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. On occasion, users may notice slight changes to the application’s look and feel, but functionality typically remains the same. Be sure to complete all of your work and exit the system before 11 p.m. on July 27. Incomplete entries will be terminated without notice when the system goes offline. The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services. Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to status.pitt.edu. https://status.pitt.edu/ The system will be returned to service earlier if the maintenance work is completed ahead of schedule. Please submit a request to the Technology Help Desk https://www.technology.pitt.edu/helprequest at +1- 412-624-HELP (4357) if you experience issues related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.
Posted Jul 22, 2024 - 10:46 EDT
This scheduled maintenance affected: Student Information System (PeopleSoft).