Information Regarding Downloading JavaScript in PRISM

Incident Report for Pitt IT Systems Status

Identified

Pitt Information Technology is aware that some users of PRISM, the University’s financial Enterprise Resource Planning system, have reported an “Application Blocked” pop-up message when trying to download JavaScript through PRISM.

Access to PRISM and all other system functionality remains available. Pitt IT has reached out to our vendor partner about the cause of the JavaScript issue, which appears to be the result of recent Microsoft updates. In the meantime, individuals who are experiencing the issue can take the following steps to permanently resolve it:

1. Open the Control Panel and click on Java.
2. Open the Security tab.
3. In the Exception Site list, click the Edit Site List button.
4. Click Add, then enter https://prdebs.p3.pitt.edu
5. Click through the OK prompts to finalize the change.

Please contact the Technology Help Desk at +1-412-624-HELP (4357) if you need assistance completing these steps.
Posted Jul 11, 2025 - 11:10 EDT
This incident affects: PRISM.