Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 21, 2026 - 23:30 EDT
Scheduled
Panopto will perform maintenance to their system from 11:30 p.m. on Saturday, March 21, to 2:30 a.m. on Sunday, March 22. This maintenance will help improve the overall stability and capacity of Panopto infrastructure.
During the maintenance, users will not be able to access videos on their Panopto site, and attempts to upload new content from recording clients will result in a "Server unable to connect" error message.
Pitt IT recommends that users complete any activities and exit the system before 11:30 p.m. on March 21, as sessions will be terminated without notice when the system goes offline. More information on Panopto’s cloud upgrades is available from their Cloud Upgrade FAQ article available here: https://support.panopto.com/s/article/Cloud-Upgrade-FAQ
The maintenance period was determined by the vendor. If the outage period is extended, an update will be provided at https://status.pitt.edu.
Please submit a ticket online at https://digital.pitt.edu/helprequest or call the Technology Help Desk at +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Catherine Balaban, Pitt IT Enterprise Applications.
Posted Mar 16, 2026 - 09:11 EDT
This scheduled maintenance affected: Academic Technologies (Pitt Video (Panopto)).